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Kent Hotel: Traveler Reviews

3.0 of 5
1131 Collins Ave, Miami Beach, FL 33139
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Kent Hotel
Ranked #92 of 198 hotels in Miami Beach
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509 reviews from our community

Traveler rating
    102
    153
    137
    61
    56
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Families
46
 
Couples
132
 
Solo
32
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Kearny, New Jersey, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great hotel for the price”
4 of 5 stars Reviewed October 22, 2012 via mobile

Got a good rate off hotels.com. No pool but close to the beach, rooms were clean, the staff was very helpful. The hotel is old and the crowd is pot smoking young , so if that's what you are looking for , you'll get your money worth.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Alice M for Miami Beach
Ask Alice M about Kent Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review
November 3, 2012
Dear Alice thank you for your review, it's unfortunate that sometimes our other guests can leave a bad impression of our hotel on others, I'm glad to see it did not affect your ranking of our establishment!
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Germany
1 review
“Very friendly staff, nice Hotel, close to Beach and Shopping”
5 of 5 stars Reviewed October 16, 2012

I have been in the Kent Hotel in Miami Beach for around a week. It was a nice stay with friendly staff. The receptionists help you whenever you need help, and for whatever you need help, simply cool they have always a joke in their pocket to make your day better :D. Also the rooms were cleaned regularly and were quite comfotable.

All in all I would recommend this hotel to everybody who wants to be taken good care of and stay at a good spot close to all happenings in Miami.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Herma S about Kent Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review
November 3, 2012
Dear Guest thank you for the wonderful review, we hope to have you back on site soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curacao
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Great location, you get what you pay for...”
4 of 5 stars Reviewed October 3, 2012

We were here for hitting up Ocean Drive, which it is the perfect hotel for since it is right around the block. The room was spartan, but clean and completely outfitted, with a tv, fridge, safe and even had amenities in the bathroom. It can get pretty noisy, depending on the drunkness of your neighbors...

The reception area looks better than the rest of the hotel, but all in all, I reckon it's a great place to stay if you're partying in Miami Beach. It's cheap and conveniently located...

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by Th0master for Miami Beach
Ask Th0master about Kent Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review
November 3, 2012
Dear Thomas thank you for the positive review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne
1 review
“Grim”
2 of 5 stars Reviewed October 2, 2012

I am currently in the middle of a 2 week tour up the east coast of the USA. This was my first stop. First let me say that the location is excellent, and the room not bad,clean but noisy, with a more than adequate bathroom. Here is where it stops. The reception area was dingy and unwelcoming with miserable reception staff. There was even a full blooded argument between some hotel staff in front of me. There are no onsite facilities to speak of, no restaurant or cafe, or even from what I coud see no vending machines. There was also a problem with my booking when I arrived,as I was told that my reservation had been cancelled the day before my arrival, which was news to me. I had to make an expensive call to my travel agent in the UK to establish that there was no problem from their end. It was all sorted out eventually, but if it hadn't been I was told I would have to pay for the accommodation again. Not a good experience.

  • Stayed September 2012, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LarryNE about Kent Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review
November 3, 2012
Dear Guest, I'm sorry to hear about your experience, if you could reach out to me so that I can speak to you about your stay in detail it would be greatly appreciated (sales@thekenthotel.com or 305-604-5068 Ext. 3010) - our employees should never argue in front of guests, much less in the lobby - the hotel is currently trying to find a new operator for our restaurant space, the previous operator had to close down due to the lack of business, with that said we do have a vending machine on site and I'm surprised to hear you were not aware of it. I cannot comment much on the details of your reservation since I'm not privy to that infomration at this time but I can assure you that if the room was canceled the night before it was at the request of your travel agency or a 3rd party working in between which we find happens much too often.
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“Dirty and dingy”
1 of 5 stars Reviewed September 23, 2012 via mobile

First let me say location was pretty much the only one thing that was great about the Kent Hotel. Not only was I not impressed with the overall experience but there were no "Hotel accommodations" there was no in house restaurant nor a "continental breakfast" offered. We paid $122.00 for a room that looked like it should have been in a murder mystery movie. If you think you may get a good night's sleep think again. The other guests you can hear as if they are in your room. My advice to the owners of this establishment, fix it up. Do right by your guests who pay good money to stay here.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Mikelisowski about Kent Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review
November 3, 2012
Dear Mike, I'm sorry that you did not enjoy your stay with us. Your statement about the lack of a restaurant is correct, hence the lack of a "continental breakfast" being available since there is no functioning restaurant on site. Unfortunately the restaurant owners had to close due to the lack of sales, we continue to work tirelessly to find a good fit for our restaurant space so that meals can once again be offered at the property. I would appreciate if you contacted me personally either by phone or email (sales@thekenthotel.com) to find out why, aside from the restaurant, you do not feel the hotel is up to par, the review lacked details and the opinions of our guests are ultimately what we need to know to improve our property.
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Additional Information about Kent Hotel

Also Known As:
Kent Hotel Miami Beach
Kent Hotel Miami
Kent Miami Beach
Address: 1131 Collins Ave, Miami Beach, FL 33139
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar/Lounge Beach Business Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotels in Miami Beach
#65 On the Beach Hotels in Miami Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the heart of Miami's Art Deco district, only one block from the beach, the Kent is like a playground for adults. Its 59 stylishly appointed rooms reflect the fun and flair of Miami Beach. The Kent, a South Beach Hotel is a perfect choice for guests who enjoy stylistic fusion, convenience and value. ... more   less 
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