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“Great Location” 4 of 5 stars
Review of Kent Hotel

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Kent Hotel
3.0 of 5 Hotel   |   1131 Collins Ave, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #139 of 203 Hotels in Miami Beach
Hermosa Beach, CA
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“Great Location”
4 of 5 stars Reviewed April 27, 2012

Great location, near to the beach and Espanola Way. Good conciege was very helpful. Housekeeping service was haphazard at best, but the bed and towels were clean. If you want a smoking room, be sure to take your own ashtray (the hotel has smoking rooms but does not supply ashtrays.)

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, May 5, 2012
Dear Guest, thank you for the positive review, I would just like to mention that the hotel does carry ash trays and should any guest need one we would be more than happy to provide one, I'm not sure what occurred during your stay to make you think we did not carry them, but we apologize for any inconvenience it might have caused.
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628 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Lindenhurst, NY
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2012

A few of us took my cousin for her birthday to Miami for the weekend back in December. We couldn't have asked for a better hotel. The price was right up our alley and the location was great. Walking distance to a lot of great places including the beach. I had read a couple of reviews that mentioned Francois and I must say, he lived up to all the great things I read! He helped us organize nights out that left us with nothing much to do except have a great time. The hotel was very accomodating and the staff was fantastic. We loved it so much that now we're going back this weekend for my own birthday!

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, May 5, 2012
Thank you for the wonderful review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, MO
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 26, 2012

Me and a few girlfriends stayed at the Kent for 4 days recently and we had a blast. The room was clean and up to date. I loved the fact the bathroom had one of those stretch out magnifying mirrors because that really helped when it was time to put on makeup! My only complaint about the hotel is that the room we were in was small and the the elevator was difficult to maneuver with large suitcases. It was 4 of us in a room. it was JUST ENOUGH space for all of us. We did have to shimmy past the little table that was sticking out over the fridge. However, I knew the room wasn't going to be huge, but that little ledge made it very difficult to get our luggage past it. The location of the hotel was excellent, we just walked a block over and we were on ocean dr. The front desk guy, Jose, he became our bff! He was awesome. He let us do an early check in and a late checkout. He was very helpful with everything and he made our experience there a joy. He recommended to us a great Cuban restaurant. I also appreciated how housekeeping was on top of it. You know how some hotels housekeeping never knocks on your door, they knocked on our door every morning to clean the room. We didn't eat at the restaurant there, but they did play good music. Overall I was very pleased with my stay at the Kent hotel and I would stay there again.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, May 5, 2012
Dear Guest, thank you for the great review, our rooms are an average size for most boutique hotels in South Beach, and actually larger than others as they are roughly between 350sq. ft. to 400sq. ft., but we will concur that for four people with lots of bags space can be tight - we are glad to know that despite that you were still happy with your overall stay and we welcome you back in the near future!
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edmonton, ab
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 25, 2012

Front desk could really use some customer service skills. A little smile and politeness goes a long way to your paying customers. The hallway smelled of weed. The sheets had stains on them and the room could definitely have been cleaner. The air conditioner in the room was really loud and the people stomping around/having domestics in the hallway at all hours of the night made it almost impossible to sleep. The location is great but unless you want to party the whole time you're there (you'd need to be drunk and passed out to get a decent night sleep) stay somewhere else.

I have never written a negative review and I've traveled all over Europe/South Pacific. This place was a bad decision.

  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, May 5, 2012
Dear Janet, please contact me when you can at sales@thekenthotel.com, your review does not reflect what our establishment strives for and what our product provides, I would like to get more details on what room you stayed in and when so that we can look into your complaints and correct them as soon as possible.
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Raleigh, NC
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2012

A few girlfriends and I stayed at the Kent Hotel for a girls weekend and had a blast! We were aiming for a wild weekend in South Beach on a budget, and thats exactly what we got. The hotel staff were super nice and accommodating (heres a special shoutout to Francois, Juan, and the guy with the light eyes!) and the housekeeping staff was hilarious. The hotel is just around the corner from the beach and all the fun bars and clubs in South Beach. If you're looking for something clean, affordable, and conveniently located with a helpful staff, this is it!The rooms are really nice and relatively simple, which worked for us because the time spent in the room was kept to a minimum. We can't wait to plan another trip down to Miami and we will definitely be staying at the Kent. If anyone says otherwise about this place, they are cray cray!
PS- The gyro place across the street is crazy delicious and nights out should definitely end there.

Room Tip: Book through the hotel's website to get a better deal! We got a 10% discount for booking 3 or mo...
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  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, May 5, 2012
Thank you for the wonderful review, glad to hear staff made your stay worthwhile!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
2 of 5 stars Reviewed April 22, 2012

Im writing this at 1130 pm in my room at the Kent Hotel because I can't sleep.

I was terribly worried as I was trying to check in, 2 different parties were complaining on their way out. Staff wasn't rude, but sure haven't taken any courses on friendliness.

The air conditioner is terribly loud and continually on, and it's far too hot to turn off. The toilet makes a loud refilling noise every 5 or so minutes and because of the age of the building, you can hear everyone come and go.

This is the first time that I have complained about my hotel, flight, excursion, trip, etc online, so I feel pretty strongly about it.

The instant I walked into my room I honestly wondered if it was at one time a social housing project. The pictures online (even the ones left my past guests) do not do justice on how disappointed I was with the place.

The location is fantastic, but what's the point if i cant sleep? I will be looking at other hotels in the morning.

Room Tip: Stay away from the ground floor and the in house restaurant
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  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, May 5, 2012
Dear Guest, its painful just reading your review, but it seems so many things could have been very easy fixes, this being written on a Sunday with inventory left, I would have suggested a simple room move to quell some of your fears - please contact me at your earliest convenience at sales@thekenthotel.com, I would like to know the full details of your stay and see what we could do for you for all your troubles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 20, 2012 via mobile

We stayed at The Kent Hotel for 11 nights and it was absolutely worth it. The location is great. Close to the beach, night clubs, bars, restaurants and shopping. They have a friendly and positive staff as well as nice rooms.

I do highly recommend this hotel - especially to other teens whom are traveling.

Thank you!

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, April 23, 2012
Thank you for the great reviews and pictures provided of the property, we hope to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kent Hotel

Address: 1131 Collins Ave, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#92 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kent Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Located in the heart of Miami's Art Deco district, only one block from the beach, the Kent is like a playground for adults. Its 59 stylishly appointed rooms reflect the fun and flair of Miami Beach. The Kent, a South Beach Hotel is a perfect choice for guests who enjoy stylistic fusion, convenience and value. ... more   less 
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Also Known As:
Kent Hotel Miami Beach
Kent Miami Beach

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