Upon arrival we were confused as to where to park and how we needed to handle our luggage/check-in and such. The front door staff was quick to meet us at our car and direct us as to where to go. He was very courteous. The hotel is not bad at all for the price and location. The pool was great, but construction on the patio area/beach access not complete . It wasn't too bad walking around the block to go to the beach. Room was small but we didn't need anything bigger. There is a noise factor, but considering you're on Collins Dr., South Beach - It's to be expected. Our stay was quite pleasant.
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