We booked this hotel based on location, without seeing reviews. Not checking the reviews was a mistake.
Pros: Location - on the beach, on Collins and walking distance to Lincoln Road Mall. Rooms were spacious.
Cons: Resort fee of $15 per day. Pool and Beach access under repair! Parts of hotel under repair. Noise in hallways easily herd through the door. Repair began and could be herd at 9 am and continued though the day. No assistance with bags at arrival or departure. Advised of pool and beach access issue after we had signed and completed check-in process. Happy hour for 2 of the 3 nights we stayed was at a sister hotel (Dorchester) down the street. HVAC in one of the two rooms we booked ran constantly and didn't seem to cool very well. We were glad it was December and 70 deg. temperatures.
In our opinion, the resort fee is a joke! No pool at the hotel (have to use the South Seas next door), No beach access (have to exit the hotel at the front and have to walk through the South Seas next door) and for the happy hour we had to walk to another hotel (Dorchester) to get the free drinks. When asked about removing the resort fee, we were told that the internet and happy hour were part of the fee and it couldn't be removed.
Would we stay here again? No!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Priceline, Hotels.com, getaroom.com, BookIt.com, Orbitz, Odigeo, TripOnline SA and Tingo so you can book your Marseilles Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.