Location is phenomenal! Easy walk to Ocean Drive and shops/restaurants. Room was a nice size and had an updated bath, although not very well arranged with a window from the room into the bathroom (viewing the toilet... why bother with a door?) and the need for long arms to reach the toilet paper. I can deal with this... the problem was the whistling noise from the windows all night long! The caulking that had been done as a band aid on the problem didn't work. Replace the window. I did not sleep for the 3 nights I was there. Then the day before I left it rained all day. Water poured from the window to the floor. To notify the front desk I had to go down stairs... because the phone didn't work. Although the front desk person was quite polite and apologized (remarking that he would notify the manager) the problem was never addressed... they never offered anything to compensate for the fact that I mopped up water all day and listened to the sounds of a bad horror movie all night. Disappointing.
If they could work out the window problems and get a few other minor issues under control it would be a good, reasonably priced hotel. Didn't bother me that the pool is under construction and had to go next door to access beach and pool. Staff was pleasant, but not sure I will return due to the lack of response to what was a major issue during my stay.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Hotels.com, BookIt.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Marseilles Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.