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“Great location, but very old.” 2 of 5 stars
Review of Marseilles Hotel

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Marseilles Hotel
3.0 of 5 Hotel   |   1741 Collins Avenue, Miami Beach, FL 33139 (City Center)   |  
Hotel amenities
Ranked #109 of 197 hotels in Miami Beach
Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great location, but very old.”
2 of 5 stars Reviewed April 9, 2013

This was a perfect location on Miami Beach. The problem was the bathroom was new, but the rest of the room was quite old. The gap under the door to the hallway was large enough for me to put my hand under. Also, no fault to the hotel, the hotel next door had an after party for ULTRA music festival. The problem was the windows in our room let in all the sound from outside even when they were closed. It looks like they are trying to fix this hotel, but right now its not worth the money you pay to stay there.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Marseilles Hotel, responded to this review, April 30, 2013
Dear Valued Guest:
Thanks for taking the time to let us
know about your experience at our
property.

We are pleased to know that you
think we are in a perfect location.
As you rightly noted, during your
stay, we were in the process completing
our property upgrading. Our
renovation is now completed and
we are very pleased to roll out
our upgraded rooms.

During the Ultra Music Festival, as you
noted, South Beach is all about music.
We do apologize for any disturbance that might
had been creared by our neighbouring hotels.
You will note that we did not have any loud
music coming from our property, and to
be frank, our windows are designed with
sound proofing provisions.

We appreciate you very much and would like to
have you here with us again in the event you
return to South Beach.

Thanks again,
E.Hewitt
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Long Beach, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

We stayed at the Marsilles Hotel in 2009 were not impressed with the rooms or the staff. This time we selected the Ocean Room upgrade and were very pleased with our rooms. They had been completely remolded and updated. The floors were tile and the bathrooms had new fixures and new updated tile in the shower. The pool area was improved, and the water was the perfect temperature. The staff was slightly more helpful this time as well. This hotel is in the perfect spot for enjoying all that South Beach has to offer. We would definitely stay here again.

Room Tip: The Ocean View room is the way to go!
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Marseilles Hotel, responded to this review, April 8, 2013
Thank you kindly for your response. Yes, as you have rightly noted, our property has
come a long way to its renovated beauty. The remodeled rooms, pool area, and most
of all our super friendly staff are some of our many trade marks that bring many guest to
our Serenity of Oasis.

Thanks again for you candid observations and hope to see you again when you visit
Sunny Maiami.
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Milwaukee, Wisconsin
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 20, 2013

The Marseilles isn't as terrible as some of the reviews on here. Granted it's not a 4 star resort, but you definitely get what you pay for at this hotel. The location is perfect, you can walk most anywhere and the pool/beach area was great. I would recommend parking on 16th street...cheap at $16/night. When we got there on a Friday night, the hotel's lot was full, so they recommended the public parking on 16th St. It's safe and easy in/out.
The hotel itself was fine...honestly you're not there to sit in your hotel room anyways. The room was clean, and was a good place to sleep. We booked our rooms through a special with bookit.com and no issues with our reservations. I would stay here again, the price was right compared to other pricey hotels in the same location.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Marseilles Hotel, responded to this review, April 8, 2013
Let me first of all thank you for taking the time to give a feedback on your stay.
It's great that you noted that our property is not terrible and that to the contrary ,it's
a great property at a great location and economical. We appreciate your comments
about our clean and comfortable rooms and are very happy you would stay with us again.

Thanks for choosing and we are looking forward to accomodate you again.

E. Hewitt
Manager
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Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 19, 2013

if you like tiny bathrooms, no parking, paper thin walls, dirty carpet, no mirrors except for the one in tiny bathroom, no control of thermostat (management controls the temperature in your room), hearing the noise from the street below as if you are staying on the roof, THIS IS THE PLACE FOR YOU.

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Marseilles Hotel, responded to this review, April 8, 2013
Let me first of all apologize for not pleasing you as we do most of our guest.
It is always our goal to give all our guest a great stay while with us but
some how came short in you case.

Some of our bathrooms are standard and many are much larger depending
on the type of room. If you had rented one of our suites, you would have seen
the difference. Many of the bathroom sizes in South Beach are very similar to
ours and some are even smaller. Our property is located on Collins Ave., and
eventhough our windows are constructed to reduce noise, on the weekend, South Beach
comes alive as many travelers from all over the world enjoy the festivities that the
City has to offer. Once again, we would like to apologize for not WOWING you
as we would like to but hope you would give us another chance to show you why
many of our guest are excited about the Marseilles Hotel.

Nevertheless, thanks for you feedback: it helps us to be even better because here,
it's all about you.
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Grand Cayman
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 17, 2013 via mobile

Hotels on Collins avenue are expansive and always a coin toss as to the quality. We stayed one night and our over all experience was good. Aaron was a duty manager and checked us in and was professional and kind, a tough job and he is calm and good at it. Our room was a big, clean and well appointed. The week end we booked a lot of hotels had 3 night minimums which is why we selected to stay here.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Marseilles Hotel, responded to this review, April 8, 2013
Thanks for sharing your experience with us and others.
We are very pleased that you had a great stay and appreciate
the performance of our Manager On Duty.

We hope to see you again when you return to Soutj Beach.

Yours,
E. Hewitt
Manager
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Kensington, Maryland
Top Contributor
60 reviews 60 reviews
4 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 16, 2013

We had a spacious jr. suite for less than $200 for the night right in the heart of South Beach with a great view of the ocean. Great location just over a block from Lincoln Rd., comfortable room, nice pool, easy access to the beach, but a bit noisey. You could here doors open and closing as well as people talking in the hallway. Staff is friendly and helpful. Park your car and you are within walking distance of all that South Beach has to offer.

Room Tip: Jr. suite was very spacious.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2013

Great hotel if you do not like sleeping; rooms are comfy but you can here everthing in the corridor, staff are frendly keep away from floor 5 there is a ice making machine and there is a constant noise, I must be getting old

Room Tip: Avoid floor 5
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marseilles Hotel

Address: 1741 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #109 of 197 hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Marseilles Hotel 3*
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