Not as expected. I know that some reviews may have been overrated and vice versa....negatives were more accurate. Old hotel, but that's okay, it has charm. My first clue was the elevator -- torn up rug and dirty. Room too small for a "superior double" AC not working -- called front desk and the maintenance guy came and literally took out the thermostat and blew on it and replaced it.. We laughed about it later, but it wasn't funny at the time. It never worked properly. i called and requested to be moved, but the front desk never got back to me. The mess made by the repairs were never cleaned up until the day before we left. Very noisy if your room is in the front -- but this is SOBE it is expected. Certain amenities which should be included as standard but were not( ie, wifi, refridge, safe) They are an additional cost to you. Parking is across the street for a fee.

As a travel planner, i tend not to always inform the hotel of my occupation because i want to experience what my clients will encounter at the hotel.....to help ensure a certain type of service for them..... cleanilness, aesthetically pleasing to the eye and quality service. That being said, the Marseilles did not pass, hence the low rating.
It is sad because the hotel's location is great -- it is oceanfront and close to some of the night life of SOBE. It would serve them well to regroup, update a bit and retrain some staff. Quality goes a long way. We still managed to have a great weekend in SOBE.

trip booked through expedia, arrived to find air conditioning not working in room, no mini or tub as promised in advertisement. "Upgraded" to a room with a view of the ocean which was a great view but they were jackhammering from 9am to 3 pm in the next room to upgrade it. Manager never returned call. Tried to get a refund x 3 finally expedia got me one night refunded but their position was that they had upgraded me. I just wouldn't go the property is in a terrific location but neither the staff nor the accomodations were worth the view.

It's not a Hilton but neither is the price. Location is perfect, staff was friendly and helpfull. Pool area was nice, easy access straight to beach. Room was ok except the old and dirty carpet. Cleaning worked well daily. Aircondition was a little noisy. Here you get good value for your money!

Stayed for one night to whoop it up in miami. The hotel while on the beach is really far from the south beach nightlife area. The rooms were really tiny, had to pay 35 bux per night to park the car which wasnt even in the same building! It was literally 4 blocks away! Attitude of the front desk attendant and the concierge was awful! And the restaurant in the lobby had some of the worst overpriced food I have ever had! Not to mention the service was slow and the hostess sat at her podium eating the whole time we were there! Truly a horrible experience all around! I dont recommend anyone go there! I know I certainly wont!