Our vacation was rebooked at Marseilles when the Sadigo Court suddenly closed down. Tania, the reservationist went above and beyond, getting us resettled and even assisting with transportation questions. Reuben and Keisha were just fantastic, orienting us to the area and making us feel welcome. Our houskeeper (I think her name was Virginia) was so sweet and thoughtful. The staff takes pride in their jobs and it shows.
The Marseille is an older hotel with charm and warmth. The beds and furniture were all updated and comfortable. Some rooms need some TLC but this did not diminish our stay whatsoever or the lack of balconies because the view of the ocean and direct access was such a plus. The TIKI bar area is one of the best features, with a very lively bar tender and bike rentals, hammocks and nice seating arrangements.
The pool area was also very nice, although we opted for the beach. The chair/umbrella rentals were less expensive than competitors and very convenient.
Maxines just across the street is a fantastic place for any meal. Lincoln road is two blocks away and what can I say, its a fantastic location and will save you on cab fares. The front lobby is very pretty with a nice old fashioned wood bar that is very inviting.
The only improvements we would suggest is correction of peeling paint on ceilings and in the bath and cracked tiles. However, we understood the hotel is renovating rooms constantly. This was a very minor issue.
Noise (voices) do carry through the walls and was a concern one night.
Happy Hours advertised in the elevators are not valid during holidays.
The TV channels were blurry and although the satellite was supposed to be adjusted, it did not correct while we were there. Not a big issue because we did not come to SoBe to watch TV.
Overall we loved the Marseilles and would definately return. Great place, nice people and fantastic location. We have fond memories of the fantastic Mojitos!
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