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“Great overall with a few bumps in the road” 4 of 5 stars
Review of Suites of Dorchester

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Suites of Dorchester
2.5 of 5 Hotel   |   1850 Collins Avenue, Miami Beach, FL FL 33139 (City Center)   |  
Hotel amenities
Ranked #117 of 200 hotels in Miami Beach
Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
63 helpful votes 63 helpful votes
“Great overall with a few bumps in the road”
4 of 5 stars Reviewed June 20, 2013

We traveled with our 10 month old son and were overall quite pleased with this hotel.

Positives:
- Spacious suites, mostly updated
- Friendly staff
- Big, clean pool
- Clean property
- The suites are all accessible from outside only, and give onto a nice courtyard and each have a small balcony
- Great location, less than a 5 minute walk to the beach, but in a quieter part of SB, which was nice since we traveled with a baby

Negatives:
- Bathrooms could use an update; it would be nice to have floating floors in the bedroom and hallway instead of carpet
- The sink in the kitchen is ridiculously small (dinner plate wouldn't fit), it was very difficult to do dishes without creating a gigantic mess

But there was one MAJOR negative...
On our 3rd day, a group of about 25 people arrived (aged 25-45). They were very nice and friendly when we saw them at the pool and crossed them around the property. However, when night fell, they partied, LOUD. I realize we were in Miami, but this was on hotel grounds and well into the night (past midnight, and even until 3 or 4 am). We did not say anything on the 1st night, since we figured it was a one time thing and that the hotel would say something to them. Unfortunately, on the second night, same story. My husband politely asked them around midnight to keep it down, which they did for maybe 30 mins, but the the noise started again. We barely got any sleep, and they ended up waking the baby (and I have a very heavy sleeper, who never wakes at night). They were so loud, I could clearly hear the dialogue on their TV through the bedroom walls (at 3 am)! In the morning, I went to complain at reception. The staff were very nice, apologized and told me that if it happened again, to call them from our room. 3rd night - SAME story. My husband called around 10:30 and was told security would go speak to them. By 11, no change, so I called and was told the same. At 11:20, still no change. By this point, we had really had enough of all of this, so my husband went to reception in person and created a bit of a scene. Unfortunate that it had to get to this point, but we finally got some peace and quiet! The manager came to apologize in person and so did one of the party-ers. However, we were quite disappointment that it took that long for something to happen. I don't understand why the hotel didn't say anything to them by the 2nd night, and certainly why it took 3 calls and getting angry for them to actually do anything at all. We were honestly more upset at the hotel's handling of the situation, than the situation itself. We were expecting something more than just an apology, maybe a waiving of the resort fees or something similar, but nada. It didn't ruin our trip, but certainly put a bit of a dent in it.

Room Tip: If staying in a suite, ask for a ground floor room if traveling with small children, no elevators. R...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Suites of Dorchester, responded to this review, June 29, 2013
Dear Valued Guest:

I personally would like to thank you very much for
your detailed analysis of you stay.

We are very pleased that your overall observation
of our property is great. As you mentioned, our spacious
updated suites, big clean pool, clean property, great
and quiet location, are what set us apart from many
other Hotels in Miami Beach.

On the other hand, we are very sorry that the group who
were here, during your stay, were on the louder side, and
as you rightly noted, when the matter was brought to
our attention, we immediately took action; nevertheless,
once again, please accept our apology.

We do hope to see you again during you next visit to
Miami Beach/ South Beach: thanks for choosing us.

Yours,
E. Hewitt
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Pittsburgh, PA
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 3, 2013

Stayed in a King Suite for 3 nights. The bed was comfy and the large suite (bigger than my first apartment!) was clean, nicely done, and had everything we needed. Service was attentive and friendly. Our flight landed past midnight and checked in late with no problem. We came in drenched from a bout of rain, and the man who checked us in immediately gave us some towels and offered us an umbrella. We also had a problem with our bathroom the next day, and staff came to fix it immediately. We had a first floor suite and got some late-night noise from people on the main walkway, but was not a major problem. We noticed the wifi connectivity was very weak, maybe because the suites are located in a separate building. Overall, the location can’t be beat, and the amenities were satisfactory. We’d stay here again!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Suites of Dorchester, responded to this review, June 5, 2013
Dear Valued Guest:

I would like to take this time to thank you for
for you feedback. I am the person who gave
you the the towels to dry you off upon your arrival
in the rain. It was more than a pleasure doing
this act of kindness because here at the Dorchester,
our guest are super special to us and our entire
staff are always ready and willing to go above and
beyond to ensure that our guest feel at home and
have a great stay. We are also pleased that you
enjoyed your overall stay. We hope to see you again.

Yours,
E. Hewitt
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stockholm, sweden
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 11, 2013

Stayed 3 nights at Dorchester Hotel&Suites 21-24Feb2013. We were a big party of 4 families (altogether 19people in 8 suites).
Originally we were booked in the standard hotel rooms but the hotel was very kind and upgraded us to suites. The suites were quite big, bedroom, livingroom and a kitchen. The location of the hotel is excellent, only one block away from the beach and within walking distance of a lot of shopping, restaurants, Ocean Drive etc. The hotel has a pool and also a bar (for drinks in the evening and breakfast in the morning), had the buffet breakfast 2 out of 3 mornings and it was OK for the price we paid.
All in all I found the hotel value for money (no luxury but South Miami Beach is expensive).

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2013

Front door man helpful when we first arrived, front desk staff friendly, room was clean and large -had a king suite with separate kitchen and balcony overlooking large water feature, comfortable bed but the best part is location-parked our car once and walked everywhere. Great place!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noida, India
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 15, 2013

We enjoyed our 3 nights stay at Dorchester Suites.
Rooms were big, the staff was excellent, friendly and extremely kind and helpful.
Suite had a kitchen with all the necessary kitchen wear.
The location is fabulous and access to the beach is across the street.
In 10$ resort fee you will get complimentary chairs, towels & umbrellas through their agreement with the Marseilles across the street.
Also wifi charges was included in the resort fee. Pool water was warm and clean.
The floating bed was very beautiful and relaxing. They offer 1$ drink every day during happy hour 7PM-8PM.
Hotel valet parking charges were 28$ for a day. There is a parking garage on 16th st just 2 blocks awaw that offer secured and gated parking in 16$ for 24 hours.
Lots of restuarants nearby which opens till late. You can also catch Airport flyer bus just across the street.
Ocean drive was also 2 blocks away.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livonia, Michigan
Top Contributor
74 reviews 74 reviews
49 hotel reviews
Reviews in 40 cities Reviews in 40 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed October 11, 2012

We got a 1 bedroom suite for $200 a night, which I thought was a great price. The room had 2 double beds, a pull out couch, a desk, a dining room table, a full kitchen, 2 closets and 2 flat screen tvs. It was clean and nicely decorated. I thought the hotel was well maintained considering its age. It was close to the beach, about a 5 minute walk and only about 8 blocks to the good bars on Ocean Drive. The 2 free beach chairs and umbrella that we got each day were great to reduce our costs at the beach. Most of the people we spoke with at the front desk were friendly and helpful. This was a great place for 5 girls to stay on a girls weekend because we could spread out a lot more than we could in a hotel room. I would stay here again.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHCHA, Manager at Suites of Dorchester, responded to this review, October 17, 2012
I would like to take this opportunity to thank you for taking the time let us know about your great experience at our property. It let us know that we are doing a great job and encourages us to do even better. As we continue to listen to our guest needs and wants, we always try to go
above and beyond in giving you the best value for you budget.

Once again thanks and hope to see you during your nest visit to “Sunny Miami”.

Yours,
Everton hewitt, CHA
Rooms Division Manager
Report response as inappropriate
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Panama City Beach, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed July 30, 2012

We got this hotel on Priceline for $115 a night and I could not possibly have been more pleased with what we got for that price. The room was a good size, the staff was excellent, friendly and extremely kind and helpful. We were allowed to check in early, given a room with 2 beds on request even though they had us down for a king room (and they were sold out for the weekend). Yes the bathroom was showing signs of age, but the beds were clean and comfortable, and I loved the wood floors. The location was perfect, and it was lovely to have access to the private beach with complimentary chairs towels & umbrellas through their agreement with the Marseilles across the street. My kids loved the pool (it was rather warm due to being directly in the sun all day, but nice and big with plenty of chairs) and the floating bed in the courtyard. I would definitely stay here again!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Suites of Dorchester

Address: 1850 Collins Avenue, Miami Beach, FL FL 33139
Location: United States > Florida > Miami Beach > City Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Swimming Pool
Hotel Style:
#117 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Suites of Dorchester 2.5*
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Also Known As:
Suites Of Dorchester Hotel Miami Beach
Hotel Of Dorchester

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