We booked this hotel because of the amazing location.. that's the only thing that was amazing about it. We walked into the lobby and it was small and cramped. Made it to the room, as soon as we opened the door we got the worst smell of pee and mildew it absolutely turned my stomach. There was two hand marks in dirt on the wall. There were bugs all over the room. There was one bed with an old comforter and a table with a television that had less than 10 channels. My boyfriend pulled back the comforter to find stained sheets. We went to the front desk and the woman working offered us another room which was just as bad. She then refused us a refund and told us we better call Travelocity if that's who we booked with. We even offered to pay for the night and asked to be refunded for our other nights and they refused us. I seriously suggest staying far away from this hotel. We travel a lot and never have we had such a bad experience.
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- Also Known As:
- Boulevard Hotel Miami Beach