Excellent hotel & staff - Review of The Mutiny Hotel, Miami, FL

Also Known As:: Mutiny Hotel Coconut Grove; Mutiny Hotel

Address: 2951 South Bayshore Drive, Miami, FL 33133

Phone Number:

Region: United States > Florida > Miami > Coconut Grove

Amenities:

Bar/Lounge Business Center Fitness Center Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#7 Romantic Hotels in Miami

#9 Luxury Hotels in Miami

#25 Business Hotels in Miami

#28 Family Hotels in Miami

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Settled in the picturesque and perpetually sunny Coconut Grove, The Mutiny Hotel Coconut Grove is a luxury Miami hotel with all-suite accommodations. Overlooking Biscayne Bay, guests will enjoy activities, fine dining, and nearby attractions perfect for all ages and interests. This Miami hotel is the perfect place to relax and unwind and treat yourself to a Florida beach vacation. For your next visit to Miami, book The Mutiny Hotel Coconut Grove ... more less

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290 reviews from our community

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goodaysunshine

Conn.

Senior Reviewer

8 reviews

4 hotel reviews

Reviews in 6 cities

9 helpful votes

“Excellent hotel & staff”

Reviewed October 9, 2012

We had business near Coconut Grove and spent three nights in this great hotel. Great location: on the bay and within a two block walk to all the restaurants and night life in Coconut Grove. The suites were spacious, immaculate, and had full kitchens. The entire staff was friendly, efficient and effectively responded to all our requests. It is a nice feeling when a hotel staff truly welcomes you. Great job! I will certainly return. Thanks

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

November 14, 2012

Dear GOODAYSUNSHINE,

I can honestly tell you that aside from having a beautiful hotel and being in a privileged location, our staff is the engine that generates the magical moments our guests experience day in and day out. Reading your comments lets us know we are on the right track, and we thank you for it.
We hope to have you real soon with us.

Sincerely,
Juan-Manuel Valera III
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

WarmWhite

Copenhagen, Denmark

Top Contributor

63 reviews

50 hotel reviews

Reviews in 36 cities

505 helpful votes

“At $120 for 1 Bedroom Suite, It's Excellent Value for Money”

We were surprised by the size of the suite at the Mutiny. At $120 a night for this size a room, we can overlook some minor defects in the room. Also, we can ignore that the staff is friendly but not entirely competent. At this price level, the Mutiny is excellent value for money. But if the prices were to rise, the hotel would need to polish up its act.

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Ask WarmWhite about The Mutiny Hotel

Dear WARMWHITE,
Thank you for your words. Many of our first-time guests are amazed at how spacious our suites are. Fully furnished suites, with state of the art televisions, and fully equipped kitchens await your beckoning.
I see from your comments that there was some room for improvement with some of our staff members, and for this I apologize. We are aggressively training our staff to more than excel at meeting all of our guests' expectations.
I would also like to invite you back to the Mutiny and have you experience the transformation of our hospitality culture. Please contact me at the hotel. Your thoughts mean a great deal to us.

Sincerely,
Juan-Manuel Valera III
Front Office Manager

Paula W

Los Angeles, California, United States

1 review

“Best Hotel Ever!”

Reviewed October 5, 2012

Beautiful suite hotel overlooking Biscayne Bay. I was on a business trip and had many special needs. The staff went out of their way to accomodate. And what a great place to come 'home' to after a hard day at the office. Calm, peaceful and relaxing.
Everyone was friendly, efficient and helpful from the valet, front desk, security, restaurant and especially management.
We were a large group, over 20 suites, and everyone agreed that we would come back to the Mutiny anytime...business or pleasure.

Room Tip: Request suite with view of Biscayne Bay.

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Ask Paula W about The Mutiny Hotel

Dear PAULAW,

At the Mutiny Hotel we are all about anticipating our guests' needs. From our friendly valet staff meeting you at the ramp, to our service-minded bell staff, up to our welcoming front office agents, everyone here has the inherent culture to stretch for our guests.
We know the importance of being away from the office on business, and being away from home as well. We like to think of ourselves as a team that sets you up for success for your business needs, and then creates an atmosphere for you to unwind.
Thank you for your comments and for letting the Mutiny team take care of you and your peers!

Sincerely,
Juan-Manuel Valera III
Front Office Manager

ISLANDGIRL6969

Fort Lauderdale, Florida

Contributor

12 reviews

3 hotel reviews

Reviews in 7 cities

“Pardise in the Grove.”

Reviewed October 5, 2012 via mobile

A very quaint place to enjoy Miami..walking distance to everything.
We love a great get away!!!
Great for couples
Beautiful landscape.folliage surrounding property.In the Heart of Coconut Grove

Small pool area..although very nice

Ask ISLANDGIRL6969 about The Mutiny Hotel

November 13, 2012

Dear ISLANDGIRL6969,

You said it best: "Paradise in the Grove." This is what we strive for consistently at the Mutiny Hotel. We are experts at making your get away something you will always remember. To us it is not enough to be close to everything there is to do in Coconut Grove; we want you to feel the Grove when you step out of your balcony and absorb our views, or when you come down for a bite at Atchana's East/West Kitchen and you are met by our friendly staff. Thank you for choosing us.

Sincerely,
Juan-Manuel Valera III
Front Office Manager

Pam K

Atlanta, Georgia, United States

“Great hotel!”

We recently had our high school reunion at The Mutiny. The customer service at the hotel was top-notch. The staff was great and the food was good. An added plus was the location...across from the water and walking distance from the heart of the Grove.

Ask Pam K about The Mutiny Hotel

Dear PAMK,

Coming all the way from Atlanta, Georgia, you must sure know a thing or two about southern hospitality. Here at the Mutiny Hotel, we have branded our own service culture and we want to share it with everyone that visits us. We are nested in the heart of Coconut Grove, and our spacious suites remind you constantly that you are on vacation, and that we are taking care of everything else.
Thank you for having chosen the Mutiny Hotel for your last visit to Miami. We hope to have you and yours soon with us again.

Sincerely,
Juan-Manuel Valera III
Front Office Manager

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Excellent hotel & staff - The Mutiny Hotel

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