I am a loyal Marriott customer and have been for years. For work reasons, I had to stay in this hotel. It is THE absolute worst Marriott hotel facility I have stayed in over the last 25 years. The carpets are filthy, the appliances are extremely old-- the microwaved dangled precariously from the cupboard and it's dial did not function; we had to use our alarm clock timer to gauge how long we could keep something in it. Worst of all, our rates kept going up as the service declined; one night, a fuse blew and left our meal half cooked. Another night, we needed the receptionist to get the cleaning crews to make up our room (it was 8 pm and no one had shown up to clean) but she was nowhere to be found ( and she was the only one there!). Another night our key stopped functioning (one of several times) and no one could be found to let us in! The walls are paper thin, the air conditioning barely works, the so-called "breakfast" consists of green apples for fruit and bagels. The facility needs a complete remodel and renovation.
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- Also Known As:
- Towneplace Suites Miami Airport West / Doral Area Hotel Miami