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“Extraordinary DIRTY” 2 of 5 stars
Review of TownePlace Suites Miami Airport West / Doral Area

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TownePlace Suites Miami Airport West / Doral Area
2.0 of 5 Hotel   |   10505 NW 36th Street, Miami, FL 33178   |  
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Ranked #78 of 130 hotels in Miami
Bucuresti, Bucuresti, Romania
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Extraordinary DIRTY”
2 of 5 stars Reviewed September 3, 2012

I have reserved a two bedroom apt and when I arived here there was no one left and manager just said " Welcome to the real world!". We got a room with kitchen witch smels like garbage and everything is very dirty. Very dirty olso the pool and very small. The elvator is very dirty, the hall, the ice, the furniture. The worst stay ever.
Ashame Marriott Hotels.

Room Tip: Avoid this hotel
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review, September 18, 2012
Dear Guest,
please allow me to extend my sincere apology for your recent stay. I am sorry we did not get to meet during your stay. If there is ever anything my team or I may be of assistance to you in the future please do not hesitate to contact us.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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74 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • English first
  • German first
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English first
Mt. Prospect
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 1, 2012

I call it small home experience because we selected a studio room with a full kitchen. We wanted a room with a full kitchen because we wanted to cook our own food specially seafood like lobster and shrimp and fresh fish that we knew we would find in Miami and we were right. A minor disadvantage was the utensils in the kitchen were not complete. although they provided what I think was a service for three (correll) there was only one steak knife and this is supposedly to be used for cutting needs like splitting the lobster and onions and tomatoes and there was no cutting boards. It was like offering you the kitchen but do not use it! And the dining table is the same as the working table which is fine but with only one rolling chair my wife or I had to sit on the phone table beside the bed. One last thing but very important! It was difficult to find the address of the hotel because 36th St. becomes 41st St. halfway of the road going west.
Altogether, we will stay there again in the future.

Room Tip: Studios like this is very rare at this price range
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review, September 18, 2012
Dear Guest,
Please except my apology for the city of Doral as they do not do a very good job of letting people know of the street change from 36th to Doral Blvd 41st Street. I do apologize for you not having enough utensiles in your kitchen and the inconvenience this may have caused.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orchard Park, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 29, 2012

We checked in late and couldn't wait to go to bed after a long ride from Orlando and a long flight from Buffalo. Upon entering our room we found that the room smelled bad. There was a smoke smell and a air cleaning machine in the room. Went down to the desk and was given a different room. The second room was much better but we couldn't find any sheets for the pull out couch. Ended up saying screw it and shared a bed.

The continental breakfast was ok but there was no place to eat inside.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review, September 18, 2012
Dear Guest,
Please except our sincere apology for the inconvenience which we caused you. Thank you for high rating for my team members.

Sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 6, 2012

We only stayed one night but this room was so comfortable, it would be great for a week. Full kitchen in every room, a comfortable bed and sitting area. Very clean. Convienent to the airport, but far enough away to be away from the noise of the airport. The staff were very friendly. Pet friendly for $100 service fee. Breakfast was a grab and go - no seating and very little variety. Would stay again if in the area.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review, September 18, 2012
Dear Guest,
Thank you for your kind word regarding my team members and our hotel.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 26, 2012

My wife's suite booked on Marriott points was upgraded to two-bedroom without additional charge. A fortune cookie greeting won her 200 Marriott points and after check-out she received a letter offering 500 points for our next stay. Breakfast will be upgraded with hot items starting next month.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review, September 18, 2012
Dear Guest,
Thank you for you kind works and I am very glad that you liked the Lucky Fortune Cookie and the Frequent Guest return award.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willemstad, Curacao
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 26, 2012 via mobile

Hotel is more than what you can expect for what you paid for. If your vacation consists of shopping or being on the road the whole day, this hotel is great for you. I took the single room and it has a complete kitchen, but very small. It will serve the purpose though. it even have a dishwasher.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review, September 18, 2012
Dear Guest,
Thank you for taking your valuable time to respond regarding your recent stay with us.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 6, 2012

This was my first stay here and I'll be back. Very little signage on the street made it difficult to find at nighttime arrival. Jose was quick but friendly at check in and the fortune cookie with an extra 100 Marriott points was appreciated. Tiny lobby gave no indication of the great room I walked in to. Nice furnishings, 3 large HD TVs (one in living area and one in each bedroom), nice well-equipped little kitchen, free wireless; all made this a great place to get my pre-meeting work done. Very comfortable bed! Enjoyed my stay and will be back again.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about TownePlace Suites Miami Airport West / Doral Area

Address: 10505 NW 36th Street, Miami, FL 33178
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 130 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Miami Airport West / Doral Area 2*
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Also Known As:
Towneplace Suites Miami Airport West / Doral Area Hotel Miami

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