It's 350 in the AM, the screaming kids (playing not crying) down the hall stopped about an hour ago thanks to a noise complaint, but the walls are so thin every sound carries. People are outside yelling with no regard for others. I hear every activity on this floor. This is not the direct fault of the hotel but the thin walls exacerbate this problem. The carpeted floors in the stairwells were horribly dirty, they were cleaned during my weeklong stay but they had gotten bad enough to note here. I went to "breakfast" at 830 am only to find bananas, milk, and cold cereal. No oatmeal, yogurt, boiled eggs, or anything else a you would expect from a normal continental breakfast. I am normally Marriott loyal, and I have stayed at other Townehome Suites in the past, but unfortunately this hotel does not live up to the standards I have come to expect from Any Marriott hotel. I should note the staff was very professional and courteous. Also the Internet is a tiered pay for speed system.
Try to ask for a quiet area?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your time in mentioning TownePlace Suites in Miami Lakes on Trip Advisor. First I would like to thank you for mentioning the "professional and courteous" staff. We have a great staff at this proprerty that really work to make each guest stay as great as possible. As you have noticed, we have just recently upgraded our high speed interent service. Our current service is more the 2x's faster than our previous service. We also now offer, as you mentioned a tiered service that is 10x's faster and is complimentary for our Marriott Gold and Platinum Elite Members. This is the new standard for TownePlace Suites. I do apologize if we were missing a few items in our breakfast. I will speak directly with our staff to ensure that our breakfast in not short on any of the items that we offer.
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Again, thank you for your comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.