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Comfort Suites: Traveler Reviews

2.5 of 5
3901 Southwest 117th Avenue, Miami, FL 33175
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15% off room rate
Comfort Suites
Ranked #6 of 131 hotels in Miami
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233 reviews from our community

    Trip type
Traveler rating
    145
    58
    25
    5
    0
Date Rating
Atlanta
1 review
2 helpful votes 2 helpful votes
“Very Nice!!!!!”
5 of 5 stars Reviewed March 14, 2013

After being on a cruise for five days we decided to stay in Miami an extra day. I found the Comfort Suites online, I called and booked with no problem and received a really great price. I explained to the rep we would be coming from a cruise the customer service rep notified us that we can catch a shuttle for $10 dollars oppose to paying $30 for a cab. We took his advice and I'm glad we did. Upon arrival at the hotel which is 15-20 min from Miami port, we were just in time for the complimentary breakfast whick included an assortment of pastries,muffins, eggs, bagels,
waffles and the list goes on and on it was awesome!

We arrived early so we still had to wait on our room which was not a problem, the lobby was spacious and very clean with plenty of outlets, and seating. The front desk clerk was very nice she knew we had been waiting and was very kind with answering any questions we had about Miami! I'm not sure how the other rooms look, however we were put in room 425 and when we walked in the room we were in awww. It was very very spacious, clean, very nice bathroom, clean, a sitting area, very comfortable beds, clean, nice linen, and did I mention clean. We were very impressed! I know where I will be staying whenever I'm in Miami.

The airport is maybe 10 min away and the shuttle bus will take you there...they were even nice:) I highly recommend this hotel!

Room Tip: We were in a corner suite and it was huge!
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Marneice B about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToolsMiami, General Manager at Comfort Suites, responded to this review
March 19, 2013
Dear Marneice B,
We thank you for taking the time to write a review of your recent stay with us, it was our pleasure to host you. We hope you will visit again, soon.
Tulio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“The Hospitality Industry at its Best!”
5 of 5 stars Reviewed March 7, 2013

This Comfort Suites hotel was chosen for our 4 night stay based on Tripadvisor reviews, and the fact that we have a Choice Hotel membership, so we are familiar with the brand. The hotel was, as the reviews say, comparable to much higher priced lodgings in cleanliness, room size, amenities, linens, staff, and extra services -- a newspaper and hot breakfast offered each day, plus on-site pool and fitness room, and free business area with computers and printers, plus good wifi throughout. (This is a very convenient area, too.)
But, the best part was watching Tulio, the very capable manager, at his duties. Running a good hotel these days is a real skill, something that has to be learned. Tulio obviously has learned well. He was pleasant, efficient, polite, friendly, and met every request in proper fashion. Anyone intending to have a career in hotel management could learn a lot from Tulio! (Plus, did you notice how many of these reviews show his personal response? That's what makes him, and his establishment, a class act!)

Room Tip: Don't worry about noise -- the hotel has hurricane proof windows (up to 145mph) That makes for a...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by gsanders59Louisiana for Miami
Ask gsanders59Louisiana about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToolsMiami, General Manager at Comfort Suites, responded to this review
March 8, 2013
Dear GSanders59Louisiana,
On behalf of the entire staff: THANK YOU.
Thank you so much for your kind words, I am very fortunate to work with a great group of people, we as a team truly enjoy what we do, you are very kind and we hope you will visit again soon.
Tulio
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Nice place away from the hype”
5 of 5 stars Reviewed March 5, 2013

Nice looking hotel. Most the staff were friendly. Although not as I expected when checking in. May be I wasn't dressed as smart as the other guests (shorts and tee shirt).

Room was a nice size. The bed was huge which I really liked, slept well. Big TV, decent bathroom.

Included free parking however spaces directly in front of the hotel were limited as full if you got back late.
Te gym was good, cable machines, treadmill and cross trainer.

Not a lot near by, ideally you would need a car to get around.

Would defiantly look at this hotel again when I go back to Miami.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask chou1983 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToolsMiami, General Manager at Comfort Suites, responded to this review
March 7, 2013
Hello Chou1983,
Thank you so very much for taking the time to write a review of your recent stay with us.
Please accept our apologies for not making you feel as welcome, believe me, we were very happy to have you stay with us, shorts and tee-shirt are expected, sunny Miami, we certainly hope that we see you again soon, relaxed as it should be.
Thank you for staying with us, we appreciate it.

Tulio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oostende
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Great stay!”
4 of 5 stars Reviewed February 23, 2013

This hotel is a very good option for staying a few days in Miami and discover greater miami and the beaches. It has a very good location with restaurant options and supermarket on walking distance. Very good service and friendly staff! The rooms are very spacious and clean. Breakfast was ok. Everything OK!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mookos about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToolsMiami, General Manager at Comfort Suites, responded to this review
February 25, 2013
Dear Mookos,
Thank you so much for taking the time to write a review of your recent stay with us, we hope you will visit again soon.
Tulio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very good service!”
5 of 5 stars Reviewed February 12, 2013

I just wanted to say thank you for everything! Check in was smooth and so were the services in all other areas! The hotel and its employees were so accommodating, pleasant, and professional! Very clean and comfortable! Loved our stay here will definitely return here again!

Stayed April 2012, traveled as a couple
Was this review helpful? Yes 1
Ask Martina C about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToolsMiami, General Manager at Comfort Suites, responded to this review
February 13, 2013
Dear Martina C,
Thank you so much for the review, it was truly our pleasure.
We hope you will come back soon!
Tulio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Miami
Comfort Hotel
Comfort Suites Miami
Miami Comfort Suites
Address: 3901 Southwest 117th Avenue, Miami, FL 33175
Phone Number:
Region: United States > Florida > Miami
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Onsen Hotels in Miami
#4 Family Hotels in Miami
#5 Business Hotels in Miami
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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