We only stayed one night and would not stay there again. We did not arrive until around 10:00 pm and found that the television did not work, but didn't report it because we were tired. The next morning, the toilet overflowed. When we tried calling the front desk, we realized that the room phone did not work. I used my cell phone to call the front desk to report the toilet overflowing, that the television did not work and that the room phone did not work. I asked them to call me back and give us a key to another room so that we could shower. A few minutes later the room phone rings but I could not answer it because, as I had just told them, it didn't work. Again I used my cell phone to call the front desk. After much agony, we were given a key to the room next to us to shower. That room had not been cleaned but the housekeeper did clean the bathroom so that we could shower and leave. I was given a room discount upon by checking out but I believe that this room should not have been made available at all.
- Official Description (provided by the hotel):
- Excellent Location, 1/2 from the Turnpike, Shula's Express Way 5 minutes and 7 from the Palmetto Express Way. We are located on an upscale Mall, Town & Country. Great Dining within walking distance of famous restaurants like Cadillac Ranch, CJ Burgues and Portofino, glamour shopping stores Nordstrom Rack, Loehmann's and more. Enjoy our lake side and go walking distance to the nice and fun Blu Martini Lounge. ... more less
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- Also Known As:
- Country Inn And Suites Miami (Kendall)
- Country Inn & Suites Miami (Kendall) Hotel Miami
- Country Inn Miami Kendall
- Miami Country Inn