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“The REAL Pluses and Minuses. Read this before choosing... :)” 4 of 5 stars
Review of Country Inn & Suites Miami (Kendall)

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Country Inn & Suites Miami (Kendall)
2.5 of 5 Hotel   |   11750 Mills Drive, Miami, FL 33183   |  
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Ranked #57 of 131 hotels in Miami
New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“The REAL Pluses and Minuses. Read this before choosing... :)”
4 of 5 stars Reviewed November 30, 2013

Here's the Pluses and Minuses that I noticed:

BIGGEST PLUS: Many things were just as I'd expected (as far as being clean, comfortable, mostly quiet, and close to nearby food/attractions)
BIGGEST MINUS: Breakfast DEFINITELY NOT as advertised (see below) which caused 3 of the 5 people to consistently eat in nearby fast food places
OVERALL: I would stay here again in spite of the bad breakfast, because there are plenty of places to eat in the area that are not expensive.

All of the Pluses
+ very helpful, courteous and professional staff (front desk and cleaning staff)
+ Great location! close to airport and attractions (Dadeland Mall, Miami Metro Zoo, Seaquarium, Miami Beach, Crandon beach, etc.)
+ very clean, spacious, comfy, quiet
+ very clean, nice size pool
+ mall, shops, restaurants, fast food literally around the corner or within blocks
+ fridge, microwave, hair dryer, iron, etc.
+ Quiet A/C, can put on timer on it
+ Helpfully gave us a later checkout when our flight time changed
+ Cookies at the front desk every day :)
+ Coffee always available, 24/7

All of the Minuses
- NO SINK IN BATHROOM (your dirty hands have to touch the door knob)
- BREAKFAST: 1) I was there for five days...Where were the croissants, french toast, parfait, omelets, english muffins, ham, bacon, pastries, croissants, and yogurt??? In five days I saw bagels and raisin bread, cold/hot cereal, sausage patties, sausage links, biscuits and eggs...where were the other items???; 2) Very limited space to eat (maybe 10 tables); 3) Food not as tasty as I'd expected (i.e. my sausage was too soft and had some kind of strange slimy strings in it; my orange juice was bitter and pulpy; eggs on first day looked powdered and strange)
- SOMEWHAT THIN WALLS (can hear the people next door when they are speaking loudly or laughing; assuming they can hear us too; fortunately the people next door are our family!)
- Very slow elevator (fortunately, there are only four floors)

Room Tip: 1) Ask for a room on the 2nd floor if you want quickest access to the workout room, laundry room, ic...
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, December 12, 2013
Thank you for your comments. We have the best Hotel location in kendall, We are the best kept secret in kendall. Regarding our breakfast it is a buffet and we do have a daily variaty which may not appeal to everyone.
Happy Holidays to you and yours !
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168 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Port of Spain, Trinidad
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 13, 2013

The location is fantastic. The mall has been redeveloped. Nice variety of stores, pharmacy, banks, lots of restaurants. All in close proximity. There are about 10 restaurants and bars clustered around a lake. Very pretty. You do not need a car but it would certainly make life easier. AVIS is located in the same mall.

Hotel standard is good. Breakfast variety is great. The layout of the one bedrooms are odd in the sense that when the couch is opened there is very little room to pass and you have to pass to get from the bedroom to the door or bathroom. Very difficult for the elderly.

Security is not an issue. The mall has security driving around constantly. There is also a mall shuttle service. Taxi to MIA is about $50.00. I would stay here again. Much better than MIA area.

Room Tip: Upper floor rooms have lakeview. Avoid the ice machines.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, December 12, 2013
Thank you for your comments, yes we are the best kept secret in Kendall.
Happy Holidays to you and yours !
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Miami, Florida, United States
1 review
5 of 5 stars Reviewed September 15, 2013

We needed a place to stay while our A/C was being fixed and I was so grateful for Carmen and the rest of the Country Inn staff who were all so helpful and friendly! The facilities were immaculate and modernized, and cozy. It was almost better than staying at home!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, Director of Sales at Country Inn & Suites Miami (Kendall), responded to this review, October 17, 2013
Thank you for your comments and taking that extra time to let us know. We are so glad your stay with us was excellent. Our housekeeping staff really out does all the rest. We are a 3 Star Hotel with a 5 Star attitude

Carmen Layne-Powers
Sales/Marketing Manager
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McLean, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2013

We have stayed here several times as our children and more importantly our grandchildren live close by. We enjoy the friendly atmosphere and the beautiful clean environment of this property. We did have out car used one night in the parking lot for someone to sleep in but they did no damage and only stole the water bottles. The breakfast served on china with real silverware changes each day and is kept up nicely. Would heartily recommend this property to anyone who wants a nice quiet place to spend a night or a week

Room Tip: the rooms facing the lake are especially nice
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, September 3, 2013
Thank you for your reply we are happy that you enjoyed your stay.
We are sorry to hear about the incident with your car, we never have this problem, this is a very safe area and Hotel and the Mall security is around 24/7.
Looking forward to see you again whenever you are coming to visit your family.
Louis Zapata
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Berlin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2013

The Country Inn & Suites Miami is located in quiet suburbs yet close to the international airport and the bustling and exciting downtown Miami. We entering our rooms, tired from the long flight from Europe, to find spacious and well kept rooms with modern furnishings. This is a great place to relax close to Miami's sunny beaches. The breakfast is complimentary and is served in the hotel dining room. There is also a fitness center and free WI-fi inside the hotel. An amazing outdoor pool ideal for swimming and sunbathing. Extremely friendly and courteous hotel staff. Top class facilities, value for money and convenient location. I will stay here again.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, July 31, 2013
We are glad you enjoyed the Hotel services and the location.
We are proud to have the best location in the kendall area nice shopping an relaxation.
Thank you for staying with us.
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Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 3, 2013 via mobile

My family and I stayed at this hotel in early July. We booked this hotel online ahead of time, and so we expected a nice, clean hotel according to the pictures and reviews. When we arrived at the hotel, we were quite disappointed. The room was really small, along with the bathroom and closet. The decor was really outdated and the carpet was dirty. The breakfast was not very good; they had 2 hot items and some cereal. The location was the only positive to this hotel, along with the outdoor pool. Next time visiting the miami area, I would try a different hotel.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online, Customer Support at Country Inn & Suites Miami (Kendall), responded to this review, July 9, 2013
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

If you would like to discuss your stay further, please contact Corporate Customer Care.
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Hattiesburg, Mississippi, United States
Top Contributor
54 reviews 54 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 24, 2013

We spent four nites here for our god-daughter's graduation and found it clean, well-maintained, very comfortable, and with a pleasant, knowledgeable staff. Breakfast was standard fare, altho hot food was served daily. The breakfast area overlooked a small lake and marsh that was by far the most attractive landscape around.

Rooms were large enough with separate dressing/sink area to accommodate my husband and me getting ready to go each day. Beds were new and very comfortable. Linens nice. What impressed me most was the quiet in the hallways at night, even tho there were obviously families with lots of kids around. What a very pleasant discovery!

Close enough for walking to a fairly large shopping center and easy access to major streets and roads through Miami. We enjoyed our stay and will probably stay again when we return in August to move our girl into her dorm!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, July 31, 2013
We thank you for your comments and looking forward to seeing you in August.
Have a great summer.

Louis
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Additional Information about Country Inn & Suites Miami (Kendall)

Also Known As:
Country Inn & Suites Miami (Kendall) Hotel Miami
Country Inn & Suites Miami (Kendall) Hotel
Country Inn And Suites Miami (Kendall)
Country Inn Miami Kendall
Miami Country Inn
Country Inn Miami
Address: 11750 Mills Drive, Miami, FL 33183
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Miami (Kendall) 2.5*
Official Description (provided by the hotel):
Excellent Location, 1/2 from the Turnpike, Shula's Express Way 5 minutes and 7 from the Palmetto Express Way. We are located on an upscale Mall, Town & Country. Great Dining within walking distance of famous restaurants like Cadillac Ranch, CJ Burgues and Portofino, glamour shopping stores Nordstrom Rack, Loehmann's and more. Enjoy our lake side and go walking distance to the nice and fun Blu Martini Lounge. ... more   less 
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