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Country Inn & Suites Miami (Kendall): Traveler Reviews

2.5 of 5
11750 Mills Drive, Miami, FL 33183
Hotel amenities
Country Inn & Suites Miami (Kendall)
Ranked #46 of 131 hotels in Miami
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132 reviews from our community

    Trip type
Traveler rating
    42
    54
    20
    6
    10
Date Rating
Dublin, Ireland
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Great base in south Florida”
4 of 5 stars Reviewed March 5, 2013

We really liked the hotel, it was great as a base for travel in south Florida, easy reach to Miami or Key West. The hotel was cosy, the tea and coffee making facilities in the lobby was a nice bonus. The room was nice, very clean and had a pleasant smell, we just thought it was a bit unusual to have only bath tub and toilet in the bathroom and the sink was situated in a kind of corridor just behind the front door but it was fine.
The complimentary breakfast was quite basic, not great selection and the food was served in plastic dishes, there aren't enough tables and chairs for all the guests.
The hotel is located just next to a shopping mall which is handy, you will definitely need a car to be able to get around, the parking is free.
The staff was very helpful.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KatLan about Country Inn & Suites Miami (Kendall)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review
March 12, 2013
Thank you for your comments, I guess you miss the real china during breakfast, the disposable plates are just to go. Anyway next time you visit us you will see it. Thank you again for the comments.
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Miami
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 20, 2013

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1

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Ask German Q about Country Inn & Suites Miami (Kendall)
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review
March 13, 2013
Thank you for your comments, a complaint is a gift and there is always a space for improvements. We are working right now on several issues to make a better Hotel.
Hope to see you in the future.
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Waldorf, Maryland
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
“Definitely Not My First Choice”
3 of 5 stars Reviewed February 5, 2013

The hotel is actually in a great location with a nice mall and lake view (man-made) within walking distance. The hotel is pretty dated. The rooms haven’t been updated in quite some time. I believe this location is independently owned and the owner does not have the money to upgrade. No flat screen TV’s, non-modern design, dated furniture and a weird smell. Absolutely nothing spectacular at all, although I was only staying here because I had to work in downtown Miami and it was the night of the BCS Championship Bowl Game so no hotels available downtown until the next day. The reception staff was good. My waiter for the free breakfast wasn’t rude but wasn’t pleasant either; he acted like I was bothering him. My room was ok for one night, however one of my coworkers had ants in his room (on bottom level) and couldn’t change rooms due to the game and they were booked for night. I can’t say I would stay here again and I can’t say it was the worst stay ever either.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Aprilerain about Country Inn & Suites Miami (Kendall)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review
February 8, 2013
Thank you for your comments on our Excellent location and by the way we are in the process of upgrading the Hotel.. See you next time. Best regards.
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Dublin, Ireland
Top Contributor
195 reviews 195 reviews
80 hotel reviews
Reviews in 83 cities Reviews in 83 cities
188 helpful votes 188 helpful votes
“Room for improvement”
3 of 5 stars Reviewed January 7, 2013

The hotel gets bonus points for being walking distance from a big mall with a pleasant lake view, for using china instead of styrofoam for breakfast, and for the helpful staff at reception - but unfortunately, there were some minus points too...

Our room smelt of stale cigarette smoke (as did the 4th floor corridors) but all the windows are bolted shut so it is impossible to get any fresh air circulating. By the end of our stay it was just stifling - recycled air since how many years, you just don't want to think about it.

Breakfast was OK - a good selection - but the tables were dirty and staff made no effort to wipe them clean for the next diners. I complained on our second day, since I don't think guests should be having to clear other guests' mess away. It improved marginally, but the tables were still full of crumbs from previous diners. They also only have one - ONE - toaster, so there is an inevitable queue. It would not be too hard to just buy a second...

Overall, we would probably stay again, since it was good value for money, but some things could be improved, as stated above.

Stayed January 2013, traveled with family
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Ask senti2comun about Country Inn & Suites Miami (Kendall)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review
January 24, 2013
Thank you for taking the time and let us know about your Hotel experience. I see you notice that we use real china to serve the breakfast and the buffet is excellent. We are working on an outdoor breakfast patio so you will have more space during busy time.
Thank you again for staying with us.
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Port Orange, Florida
1 review
“Great, friendly staff!”
5 of 5 stars Reviewed December 5, 2012

If you find yourself travelling in the Miami/Kendall area, please make an effort to stay at this property! The facility is very clean and the personnel is great! If you need reccommendations for what to do in the area, Carmen can certainly help with that! She gave great advice during my stay! For those wanting to visit the South Beach area, it isn't much of a drive and very easy to find from this location! Make sure to see Pilar in housekeeping as she does a great job keeping the facility clean and her staff is amazing! Would definitely stay again and have already reccommended to others! Thanks for the great stay!

Room Tip: Room 314 I believe it was, is conveniently hidden around a little corner and kind of set off to itse...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lauren K about Country Inn & Suites Miami (Kendall)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review
December 7, 2012
It was nice to get your feedback and we hope to see you whenever you are in thise area.
Have a Merry Christmas and the best for 2013
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Additional Information about Country Inn & Suites Miami (Kendall)

Also Known As:
Country Inn & Suites Miami (Kendall) Hotel
Country Inn & Suites Miami (Kendall) Hotel Miami
Country Inn And Suites Miami (Kendall)
Country Inn Miami Kendall
Miami Country Inn
Country Inn Miami
Address: 11750 Mills Drive, Miami, FL 33183
Region: United States > Florida > Miami
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 131 hotels in Miami
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Excellent Location, 1/2 from the Turnpike, Shula's Express Way 5 minutes and 7 from the Palmetto Express Way. We are located on an upscale Mall, Town & Country. Great Dining within walking distance of famous restaurants like Cadillac Ranch, CJ Burgues and Portofino, glamour shopping stores Nordstrom Rack, Loehmann's and more. Enjoy our lake side and go walking distance to the nice and fun Blu Martini Lounge. ... more   less 
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