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“Nice stay” 4 of 5 stars
Review of Country Inn & Suites Miami (Kendall)

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Country Inn & Suites Miami (Kendall)
2.5 of 5 Hotel   |   11750 Mills Drive, Miami, FL 33183   |  
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Ranked #53 of 129 hotels in Miami
Tuscaloosa, Alabama
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
“Nice stay”
4 of 5 stars Reviewed July 25, 2012

Stayed here the week of July 4th. Very clean property and well located. We we in a two room suite overlooking the lake, which was nice. Pool was nice, although there was never any towels, so we had to bring our own from the room. Several shopping/ eating places within walking distance.

Room Tip: Get a room on the lake side.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, August 2, 2012
We are glad you enjoy your stay and we do have fire works every 4th of July.
Thank you for staying with us.
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166 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 22, 2012

It's a nice setup for families, but the rooms are a little small. What it seems like is that they took a regular sized hotel room and separated it into two rooms. This makes it tight, but it's a great setup for families who don't all like going to sleep at the same time.
The front desk staff is fantastic and do a great job of making sure your stay is pleasant. The housekeeping staff got a little loud in the morning, shouting at each other down the hallway, but if you're tired enough you probably won't notice.
Being located in a shopping mall means that there's plenty of places to eat nearby. Unfortunately it means that there's also plenty of places for my wife to shop. Overall though, the free internet, free parking, and a pretty good free breakfast made for a very enjoyable stay.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, August 2, 2012
Thank you for staying with us. Yes, we do have an excellent location and plenty places to shop and eat. Thanks again for your comments.
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Valparaiso, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 21, 2012

The room was small and outdated. I rented what was called a king suit, what a bad joke, when the couch is pulled out the room is a fire hazard. It is the smallest hotel room I have ever stayed in. The room was also out dated and lacking required linens. When I called the front desk requesting towels and a blanket, I had to go pickup the towels, but they did not have an extra blanket. A guest went to their room and got me one so my son would have a blanket to sleep with. Don’t stay here, not a typical County Inn.

Room Tip: Dont stay here
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  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, August 2, 2012
Dear Sir.
We thank you for staying with us and are concerned with the comments you addressed. As we are a imited service hotel, the front desk is the only one on duty after 600:pm daily, they must sk each guest to come down for additional items. All suites have linen in the dresser drawers, and extra blanket and pillos are in each closet for the sleeper sofa.
When the hotel is full we may not have extra blankets as other rooms have requested the sema needs.
This was an isolated incident that unfortunately occured on your stay Our staff is trained to give the best customer service. We are sorry the suite did not accommodate the number of people in your party.
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Holly
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 17, 2012

I found this hotel to be over priced for what it offered. The room was a little small, the eating area in the morning was cramped and the person at the counter for check in was in the neighborhood of condescending.

  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, July 19, 2012
We appreciate your feedback. We pride ourselves in correcting these problems before our guest leave the hotel if they notify us at check in. We can always move you to another room or upgrade to a suite. Please accept our thanks for staying with us and if you wish to return contact our Sales Department.

Sincerely,


Loouis Zapata
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Hopkins, Belize
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 16, 2012

Three years ago my husband underwent heart surgery and we stayed at this amazing place with helpful and supportive staff, and a 4 days visit turned into a close to 2 mnth stay. Although far from the hospital and airport we stayed, This time we were on our way home from a cruise and wanted to stay there again... and we had the same room, reminiscing about the prayers and stressed times there, we found they remembered us, and everything was still so great. It is a clean , friendly and professional little in, but with warmth. We were there for 4th July fireworks on the lake behind the hotel and watched from our room. Internet is fast and still free!! and the fact there is a microwave and great coffee with breakfast is a big plus for you to stay there next time.

Room Tip: Any room as no smoking policy is in place but one overlooking the lake gives you a bit more
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis2011, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, July 19, 2012
Thank you for staying with us, we are a three star hotel with a five star actitud.
Regards,
Louis
G.M.
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Vero Beach
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 2, 2012

The check-in clerk was friendly and knowledgable - really got us off to a good start. The rooms were both clean and fresh and the bathrooms well maintained. Nothing about the facility was disappointing. We find Country Inn & Suites dependable for quality and value.
The breakfast was adequate but could really use some sort of pastry/muffin/etc.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, July 4, 2012
Thank you for staying with us and looking forward to see you next time you are in the area.
Regards, Louis G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
237 reviews 237 reviews
151 hotel reviews
Reviews in 114 cities Reviews in 114 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed May 31, 2012

One night at this hotel for business, it was just ok, reasonably comfortable but looked a bit run down especially in the common areas. The room was compact with an old fashioned tv. The breakfast was uninspired and the eating area and food area was like a construction zone. I heard a fair amount of noise from the nearby road and adjacent rooms and the hallway.
Im not faulting the hotel for anything specific but Ive stayed in one other in this chain and it was a lot nicer and in better shape. The rating for the hotel seemed a bit inflated in my opinion.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites Miami (Kendall), responded to this review, June 28, 2012
Thank you for staying with us and we do appreciate your comments too.
We are sorry for the inconvenience,we are working in some areas to improve our Hotel.
Regards,
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Country Inn & Suites Miami (Kendall)

Address: 11750 Mills Drive, Miami, FL 33183
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 129 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Miami (Kendall) 2.5*
Official Description (provided by the hotel):
Excellent Location, 1/2 from the Turnpike, Shula's Express Way 5 minutes and 7 from the Palmetto Express Way. We are located on an upscale Mall, Town & Country. Great Dining within walking distance of famous restaurants like Cadillac Ranch, CJ Burgues and Portofino, glamour shopping stores Nordstrom Rack, Loehmann's and more. Enjoy our lake side and go walking distance to the nice and fun Blu Martini Lounge. ... more   less 
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Also Known As:
Country Inn & Suites Miami (Kendall) Hotel Miami
Country Inn And Suites Miami (Kendall)
Country Inn Miami Kendall
Miami Country Inn

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