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“Started bad but ended okay” 3 of 5 stars
Review of Crowne Plaza Miami Airport

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Crowne Plaza Miami Airport
3.5 of 5 Hotel   |   950 NW 42nd Ave., Miami, FL 33126   |  
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Ranked #41 of 130 hotels in Miami
Shanghai, China
Top Contributor
82 reviews 82 reviews
44 hotel reviews
Reviews in 44 cities Reviews in 44 cities
24 helpful votes 24 helpful votes
“Started bad but ended okay”
3 of 5 stars Reviewed July 30, 2013

I arrived with a flight to Miami airport (MIA) and were planning to take the hotel coach. It was midnight and I was standing outside the airport and waved.. Did the bus stop? Bad start and 30 minutes later it picked me up. The hotel it self is not of the highest standard. Rooms seem to have been renovated and furnitures replaced (bed was good). You can hear every door closing in the hall or people passing. Only a few aircrafts disturbing the silence. I would call this hotel pretty average and would recommend you not to stay on the second floor. Second floor is pool floor and people are basically outside your window. Just right outside my window have the hotel mounted an ashtray to the wall. Discusting!

Room Tip: Dont accept a room on second floor.
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  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, August 7, 2013
Dear Michael W, regret to read that we missed you at the airport upon your arrival. With regards to the rooms on the second floor, I would like to use this opportunity to expand on your comment for the future benefit of others visiting our hotel.
Our hotel is a 100% no smoking facility, in order to accommodate smoking travelers, the hotel has set aside a few rooms on the second floor with direct access to the pool area as outdoor smoking facility.
In closing I would like to Thank You for your visit and the business received. Our best wishes for pleasant future journeys.........
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Dronfield, United Kingdom
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 29, 2013

A short shuttle drive from the airport and a place that was great to rest in with no real noise from the airport or local roads. Staff very attentive and helped us on a number of occasions. My sat nav did not work and was quickly directed to where I could obtain a replacement so we could start our 5+ week tour of Florida.

Breakfast was very good and set us for travelling down to the Keys

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 30, 2013
Dear Robert H, we are delighted to read that we provided you with some rest and relaxation after your long flight and like to Thank You for taking time to post your comments of our performance. Pleased to read that we were able to successfully assist with your sat nav challenge.
Again, Thank You for your business and hope to welcome you again if your travels bring you to Miami. Our best wishes for pleasant and safe journeys.............
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Botucatu, SP
1 review
4 of 5 stars Reviewed July 28, 2013

We stayed there for 3 days in July-13 and we had great days making shopping and visiting Miami Beach. All the employees are very nice, in special Jennifer and Alicia, that didn´t measure efforts to help and understand our basic English and "Portunhol". Clean and comfortable hotel. Very good breakfast. Free wifi in the rooms. But if you will need a taxi service, it is slow, sometimes the taxi takes more than 30 min to come, and be alert for some taxi drivers that charge more than should.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 30, 2013
Dear Marcelo S, we are pleased to read that your stay with us met your expectations and provided you with comfortable access to all the areas of interest during your visit. Thank You very much for posting this informative review. Until we have the opportunity again to welcome you at our hotel, Bon Voyage........


PS: the Airport management and the City Commissioners of Miami are presently working on upgrading the Taxi experience on a Citywide basis. We all are looking forward to their improved service performance.
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Orlando, Florida
Top Contributor
75 reviews 75 reviews
36 hotel reviews
Reviews in 42 cities Reviews in 42 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 27, 2013

I spent one night at the Crowne Plaza Miami Airport. The rooms are what you'd expect from this brand - solid, comfortable. The beds - comfortable. The bathroom was clean with good counter space. There is a coffee maker in the room. I didn't use it but I believe there is free wifi in the rooms. So important. I do hate it when they charge an extra fee. The area around the hotel is not, well, nice. But if you need to be close to the airport this is it. There is a $13 fee for overnight parking. Not cool, Crowne Plaza! I had a room with patio doors that opened to direct access to the pool. It was nice to just walk out the sliding doors, walk up a short ramp, and sit outside, enjoying the night air by the lit pool. If you love a pool, ask for a room that offers this feature. If i had to stay close to Miami International Airport again, I'd stay here.

Room Tip: Ask for a room with quick access to the pool if you like pool lounging.
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 28, 2013
Dear FWTravelor, receiving your business and your subsequent feedback is very much appreciated and we Thank You for it. We are pleased to read that your overall stay with us was satisfactory, despite the extra fees you listed. Re the WiFi cost mentioned, I would like to point out that access in our Business Center is complimentary and at unrestricted speed.
We appreciated the posting of your review and the endorsement of our property. Bon Voyage
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Gold Coast
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 19, 2013

We stayed here in July-13. The hotel has had a complete makeover since our last stay early last year. The refurbishment of the rooms and lobby/restaurant are great - a vast improvement.
Staff were very pleasant. Would definitely stay here again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 22, 2013
Dear gdfree, we really enjoyed your very kind review. Thank You very much for taking time to share it with us and others. Bon Voyage
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Espoo, Finland
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 14, 2013

We needed a hotel to sleep a night at after 13 hrs of flying. Crowne Plaza was a pleasant experience with friendly service, nice big room, a good (but a bit expensive) breakfast and friendly service. Also the pool was nice.

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 15, 2013
Dear oceana38, Thank You very much for this kind feedback and the time taken to post it. We are pleased that your stay was relaxing and pleasant and wish to express our gratitude for receiving your business.
Until we meet again, safe and relaxing travels.........
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Fajardo, Puerto Rico
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 13, 2013

I bid on this hotel from priceline and for the money it was perfect.The free shuttle picked me with in 5 minutes of calling,check in WAS fast and no waiting,which is nice after a long day of travel.Room was clean and quite and everything in working order.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 22, 2013
Dear oceana38, we are so very pleased that your stay with us met your expectations. Thank You for your visit and the submitted review. We are looking forward welcoming you again in the future. Until then, pleasant journeys..................
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Additional Information about Crowne Plaza Miami Airport

Address: 950 NW 42nd Ave., Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Best Value Hotel in Miami
#33 Romantic Hotel in Miami
#35 Business Hotel in Miami
#39 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Official Description (provided by the hotel):
Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more   less 
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Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza

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