We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A place to rest after a long flight” 4 of 5 stars
Review of Crowne Plaza Miami Airport

Save Saved
You added Crowne Plaza Miami Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for rooms, adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Crowne Plaza Miami Airport
3.5 of 5 Hotel   |   950 NW 42nd Ave., Miami, FL 33126   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save up to 25%
Ranked #35 of 129 hotels in Miami
Dronfield, United Kingdom
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
“A place to rest after a long flight”
4 of 5 stars Reviewed July 29, 2013

A short shuttle drive from the airport and a place that was great to rest in with no real noise from the airport or local roads. Staff very attentive and helped us on a number of occasions. My sat nav did not work and was quickly directed to where I could obtain a replacement so we could start our 5+ week tour of Florida.

Breakfast was very good and set us for travelling down to the Keys

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 30, 2013
Dear Robert H, we are delighted to read that we provided you with some rest and relaxation after your long flight and like to Thank You for taking time to post your comments of our performance. Pleased to read that we were able to successfully assist with your sat nav challenge.
Again, Thank You for your business and hope to welcome you again if your travels bring you to Miami. Our best wishes for pleasant and safe journeys.............
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

673 people have reviewed this hotel

Traveler rating
    189
    305
    98
    49
    32
See reviews for
129
213
76
135
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Botucatu, SP
1 review
4 of 5 stars Reviewed July 28, 2013

We stayed there for 3 days in July-13 and we had great days making shopping and visiting Miami Beach. All the employees are very nice, in special Jennifer and Alicia, that didn´t measure efforts to help and understand our basic English and "Portunhol". Clean and comfortable hotel. Very good breakfast. Free wifi in the rooms. But if you will need a taxi service, it is slow, sometimes the taxi takes more than 30 min to come, and be alert for some taxi drivers that charge more than should.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 30, 2013
Dear Marcelo S, we are pleased to read that your stay with us met your expectations and provided you with comfortable access to all the areas of interest during your visit. Thank You very much for posting this informative review. Until we have the opportunity again to welcome you at our hotel, Bon Voyage........


PS: the Airport management and the City Commissioners of Miami are presently working on upgrading the Taxi experience on a Citywide basis. We all are looking forward to their improved service performance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
77 reviews 77 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 27, 2013

I spent one night at the Crowne Plaza Miami Airport. The rooms are what you'd expect from this brand - solid, comfortable. The beds - comfortable. The bathroom was clean with good counter space. There is a coffee maker in the room. I didn't use it but I believe there is free wifi in the rooms. So important. I do hate it when they charge an extra fee. The area around the hotel is not, well, nice. But if you need to be close to the airport this is it. There is a $13 fee for overnight parking. Not cool, Crowne Plaza! I had a room with patio doors that opened to direct access to the pool. It was nice to just walk out the sliding doors, walk up a short ramp, and sit outside, enjoying the night air by the lit pool. If you love a pool, ask for a room that offers this feature. If i had to stay close to Miami International Airport again, I'd stay here.

Room Tip: Ask for a room with quick access to the pool if you like pool lounging.
See more room tips
  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 28, 2013
Dear FWTravelor, receiving your business and your subsequent feedback is very much appreciated and we Thank You for it. We are pleased to read that your overall stay with us was satisfactory, despite the extra fees you listed. Re the WiFi cost mentioned, I would like to point out that access in our Business Center is complimentary and at unrestricted speed.
We appreciated the posting of your review and the endorsement of our property. Bon Voyage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 19, 2013

We stayed here in July-13. The hotel has had a complete makeover since our last stay early last year. The refurbishment of the rooms and lobby/restaurant are great - a vast improvement.
Staff were very pleasant. Would definitely stay here again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 22, 2013
Dear gdfree, we really enjoyed your very kind review. Thank You very much for taking time to share it with us and others. Bon Voyage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espoo, Finland
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 14, 2013

We needed a hotel to sleep a night at after 13 hrs of flying. Crowne Plaza was a pleasant experience with friendly service, nice big room, a good (but a bit expensive) breakfast and friendly service. Also the pool was nice.

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 15, 2013
Dear oceana38, Thank You very much for this kind feedback and the time taken to post it. We are pleased that your stay was relaxing and pleasant and wish to express our gratitude for receiving your business.
Until we meet again, safe and relaxing travels.........
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Fajardo, Puerto Rico
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 13, 2013

I bid on this hotel from priceline and for the money it was perfect.The free shuttle picked me with in 5 minutes of calling,check in WAS fast and no waiting,which is nice after a long day of travel.Room was clean and quite and everything in working order.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 22, 2013
Dear oceana38, we are so very pleased that your stay with us met your expectations. Thank You for your visit and the submitted review. We are looking forward welcoming you again in the future. Until then, pleasant journeys..................
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 10, 2013

I've stayed at the Crowne Plaza a few times over the past couple of years. On this visit, we went to check-in at 5:30pm and were told that the computer was down and it would take some time for them to locate a room. The person at the registration desk sifted through a file of reservations but could not locate ours. While waiting, another customer in line told us that he had attempted to check-in during the morning, but was turned away and told to come back in the afternoon. I approached the staff at the reservations desk with a couple of inquiries, which that were unable to answer. They promised to call my room with a response, but never did. If you like to watch sporting events at the hotel, forget it. They only have limited cable service. I had to walk to a nearby Marriott hotel to watch the NHL Stanley Cup Playoff games. On check-out, I paid my balance in full, but later I discovered that there was an additional pending charge on my credit card statement which took a couple of calls back to the hotel to resolve.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, July 12, 2013
Dear globetraveler30, I am disappointed that your stay with us did not meet your expectations in areas we could have controlled, such as, the questions posed and the answer promised but never delivered along with the billing issue after you departed the hotel. We agree that these actions caused disappointment and aggravation for which we offer our apology and the promise to work on the stated areas of concern.
As to the in room entertainment offerings I would like to offer information for future guests. Our in-room channel selection offers over 50 digital channels including HBO and HBO2. A wider selection of channels is available in our Bar area with a full complement of Dish Network programming and 4 Tv screens available.
We certainly appreciate your past loyalty and hope that we will get a chance in the future to demonstrate that we made good use of your feedback provided. Thank you for bringing the issues of concern to our attention.
If you choose to return to our property, I would appreciate the opportunity meeting you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for rooms, adults
Price Your Stay

Been to Crowne Plaza Miami Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Miami Airport

Address: 950 NW 42nd Ave., Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Business Hotel in Miami
#33 Romantic Hotel in Miami
#38 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Official Description (provided by the hotel):
Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Orbitz, Expedia, Priceline, Tingo, BookingOdigeoWL, Hotels.com, TripOnline SA, Otel, Venere and Agoda so you can book your Crowne Plaza Miami Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza

Owners: What's your side of the story?

If you own or manage Crowne Plaza Miami Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;