I have stayed many times at this hotel, and going back there at the end of this month. I like the proximity to the airport and since I usually have an early flight I find this practical. They also have a good shuttle service, room service and good wi fi. However, this time I considered switching because last time I stayed there in January, I was to take the first shuttle to the airport, breakfast was ready, I asked the gentelman at the counter if I could grab something quick like a bagel and he flatly refused saying that I had to wait 8 more mminutes. The problem was the first shuttle was leaving in 8 minutes and I had to take it but that was not his concern. I feel like it is a poor way to treat a customer. I have stayed at the Double Tree Hilton and if it was closer I would have switched, now I am definitely considering the Sofitel for the trip after this one.
I still rate the hotel as very good
- Official Description (provided by the hotel):
- Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more less
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- Also Known As:
- Crowne Plaza Miami Airport Hotel Miami
- Miami Crowne Plaza