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“Three star at best.” 3 of 5 stars
Review of Crowne Plaza Miami Airport

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Crowne Plaza Miami Airport
3.5 of 5 Hotel   |   950 NW 42nd Ave., Miami, FL 33126   |  
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Ranked #36 of 130 Hotels in Miami
Granbury, Texas
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
“Three star at best.”
3 of 5 stars Reviewed June 13, 2012

Old hotel rooms were ok. Beds not so much. Close to airport and reasonably priced.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, June 14, 2012
Dear smyers39, we appreciate having received your business and the posting of your feedback. We are a bit surprised about the bedding feedback but do respect your stated opinion. From all of us here at the Crowne Plaza Miami Intern. Airport, many enjoyable journeys. .........
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690 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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Cleveland, OH
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 2, 2012

We missed our connection in Miami to Cleveland (thanks to immigration taking so long and poor scheduling by American Airlines - try to avoid flying through Miami) and the airline was able to offer us a discounted rate at Crowne Plaza. We were not pleased that it was not free but there was nothing we could do. However, the staff at the front desk was very friendly and gave us some complimentary toiletries that were in our checked bags. There isn't much around the hotel in terms of restaurants (that we saw) so we ended up at the "Catch of the Day" which was like a pirate themed Red Lobster - kind of strange. There was a bar and restaurant in the hotel but it looked relatively expensive. The room was nice and they gave us a room by the pool so we could go outside to smoke. We were only there for 10 hours or so because we had to catch an early shuttle to the airport (comes every 20 minutes). Overall it was a good experience even though we were upset about missing our flight. I wouldn't purposely stay here if I'm in Miami again due to the location but it you end up stuck at the airport, this is a good place to stay for the night.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, June 4, 2012
Dear JJD2001, sorry to read about your travelling difficulties. We are pleased that we succeeded to provided you with some comfort during your unplanned stop in Miami. Wishing you less stressful journeys in the future...............
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Sarasota, FL
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 28, 2012

We live in South Florida and didn't need a Hotel but we were going Abroad for several weeks and did need a place to park our car that was safe, inexpensive and close to the Miami Airport. Enter the Crowne Plaza Hotel, adjacent to the Miami Airport. We were able to reserve a spot to park by paying their nominal charge in advance, and all easily accomplished on the internet. The parking area .is paved, lighted and completely fenced in for safety and you can lock your car after self parking. Their shuttle service takes you directly to your gate and picks you up when you return and the drivers are happy to help with a heavy suitcase (tips appreciated ). When we returned from our trip, it was after dark and the shuttle took us to our car and waited until we ascertained that everything was OK. The hotel is not only adjacent to the airport but also close to major highways and is easily reached.

Stayed April 2012, traveled with family
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, May 31, 2012
Dear arthur_m27, we appreciate your review and feedback. Glad we could provide you with some peace of mind while travelling abroad. Wishing you many safe journeys..........
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Charlotte, North Carolina
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 27, 2012

The Crowne Plaza was a great hotel -very convenient too! They have a 24 hour shuttle service from the airport. Our bed was comfortable and the room was quiet. You can also walk to nearby restaurants...you might want to check out "Catch of the Day". The only thing I didn't like about this hotel was that we had to pay for parking --- but that seems to be the norm throughout Miami.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, May 31, 2012
Dear Kyotonigel, thank you very much for receiving your business and the kind review. Until we meet again, Bon Voyage..........
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Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 27, 2012

I used the Crowne Plaza as a before and after stay for a trip to Cuba. It's everything I want in a hotel, good service, clean room/bathroom, a good night's sleep, free shuttle to airport, and especially free wi-fi as I had work to do. There are several restaurants within walking distance. I grabbed a quickie meal at Checkers before my trip to Cuba, but we took a short cab ride to Versaille on the night I stayed returning from Cuba. If you need to stay close to the airport because of an overnight stay, I would recommend this hotel.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, May 31, 2012
Dear, stmmmd, pleased to read that we provided you with a good starting and ending point while visiting Cuba. We also appreciate you sharing the experience with others. Wishing you continuing safe and pleasant journeys...............
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California City, California
Top Contributor
172 reviews 172 reviews
46 hotel reviews
Reviews in 50 cities Reviews in 50 cities
216 helpful votes 216 helpful votes
4 of 5 stars Reviewed May 26, 2012

We chose Crown Plaza becasue we had a late flight into Miami, they offer free shuttle service (please tip these guys) & they have a curtious staff , the rooms were clean and comfotable, there are places within walking distance to eat which is an added bonus in my opionion for location! I will book here again!

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, May 31, 2012
Dear chantesinging, we truly appreciate your visit and the feedback posted. Wishing you many safe and pleasant journeys............
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Frisco, texas
Top Contributor
104 reviews 104 reviews
45 hotel reviews
Reviews in 52 cities Reviews in 52 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed May 25, 2012

Stayed a couple of times at this hotel recently. The hotel is in good shape (older but well kept). Stayed on the 5th Floor in the "Quiet section". Very convenient to MIA and they have a 24 hr shuttle, every 20 minutes to the MIA airport. Being a Platinum member of IHG, they will even give you free breakfast (continental); make sure you ask for it. There is a very nice seafood restaurant next door called Catch of the day; check my other review of this restaurant. There is also a Latin/Cuban restaurant opposite, and a Steak place next door. All these restaurants are walking distance from the hotel, and are all open till 11PM most nights (later on Fri, Sat) There was a lady staying there that had missed her connection and needed some clothing, and the hotel front desk staff advised here that there was a K Mart nearby. Recommended for the convenience and comfort. Front desk staff are also very nice and helpful, friendly.
I did not use their pool or other facilities as it was simple quick overnight stopovers in MIA as connection point, so cannot comment on them,

Room Tip: For quiet rooms, they have a designated "Quiet section" on the the 5th floor.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, May 31, 2012
Dear alikarim, pleased to read that you explored the various offerings arounf the hotel and shared your thoughts with others. I am sure that people unfamiliar with our location and options available while staying with us will benefit from reading your feedback. We very much appreciate your multiple stays with us. Thank you for your business and encouraging words. Wishinh you safe and relaxing journeys..................
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Miami Airport

Address: 950 NW 42nd Ave., Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Business Hotel in Miami
#32 Romantic Hotel in Miami
#41 Family Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Official Description (provided by the hotel):
Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more   less 
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Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza

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