We got a cruise package at this hotel it was a park and stay. We left our car at the hotel while we went on our 4 night cruise. They had a shuttle that would pay for two people to get to the port. They told us to be in the lobby by 10:45 AM to get on the shuttle and this shuttle didn't show up till 11:30 AM. We finally got on the shuttle and half way to the port the guy told us how much it was. We told him two people were free and he said the hotel never told him this. We had to call the hotel to finally get it straighted out. It was a lot more stress than we wanted before leaving on our cruise. Then come to find out when we got home from the cruise the hotel said they only payed one way to the port and we would have to find our own way back to our car.
Other than that mishap the hotel is very nice. We enjoyed the room and the breakfast was good. We had a problem at the pool. They had some construction going on and the construction guys sat at the pool and watched my 14 year old daughter and 19 year old nieces in the pool. We also had a guy try and sell us watched while we were at the pool. So the pool area isn't secure.
I did talk to the Manager about this and at first she was going to try and blow things off, but then after I got more upset she decided to give me the money we paid the the shuttle transfers. She did say that she just started last week and that things are going to get better. I hope she secures the hotel pool!














