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All 130 Miami hotels

Hyatt Place Miami Airport-West/Doral: Traveler Reviews

3.0 of 5
3655 Northwest 82nd Avenue, Miami, FL 33122
Hotel amenities
Hyatt Place Miami Airport-West/Doral
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66%
Ranked #63 of 130 hotels in Miami
Most recent review
4 of 5 stars Reviewed January 12, 2013
marmerdave florida
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158 reviews from our community

    Trip type
Traveler rating
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    57
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Date Rating
florida
Top Contributor
73 reviews 73 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
“Great hotel and staff”
4 of 5 stars Reviewed January 12, 2013

We (family of 4) stayed here one night before an early morning flight. They offer a stay and park package that is wonderful. The property and room were all very clean and spacious. Every staff member we encountered was courteous and professional. The airport shuttle runs every hour- but because check in for our early morning flight was between shuttles, we needed to get a taxi cab. The hotel handled this for us with no problems at all. When we returned from our trip, all we had to do was call the hotel and they had the shuttle there to pick us up within 20 minutes. We enjoyed our stay here as well as the interaction with staff. Do not hesitate to stay here.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask marmerdave about Hyatt Place Miami Airport-West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneMiamiHyattPlace, Manager at Hyatt Place Miami Airport-West/Doral, responded to this review
January 14, 2013
Thank you very much for your review and kind words for our staff. It was a pleasure to be of service and hope to see you again shortly.
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Walla Walla, Washington
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
29 helpful votes 29 helpful votes
“Professional”
5 of 5 stars Reviewed January 7, 2013

My husband and I stayed overnight at this hotel and we both were so pleased. The driver came immediately when we called from the airport. He was courteous and kind. He was very interactive and answered all our questions. When we arrived at the hotel the female attendant greeted us cheerfully and professionally. She gave us her undivided attention and we settled up quickly and headed to our room. We came down a bit later to get a soda and some change. The manager was with the front desk attendant and they both greeted us and helped us with our questions and needs. They asked if there was anything that we needed. They also reminded us that continental breakfast was from 6 to 10 the next morning. We came down in the morning and met the same kind of service. We also asked if we could have a delayed check out as our flight was in the late afternoon. They said we could stay in the room until 2 pm. Wonderful. So at 2 we checked out and asked for a ride to the airport. The manager said that they would be happy to take us right away or we could stay in the hotel lobby until 3 pm and then get a ride. We thought that was a great idea. So we sat in comfort for an hour. During that time we watched the manager and front assistant work through a group of people just checking in. There had been some misunderstanding and a lesser manager might have struggled with that situation. Not a chance. He calmly took care of all the necessary details and had it taken care of in 5 minutes. And in between those 5 minutes I watched him monitor the lobby and assist the front desk help as well. Our ride took us at 3 on the dot and our transaction with this hotel ended as perfectly as it had started. We cannot give high enough marks for this particular hotel and its management. We would definitely stay at this hotel again, and recommend others to do the same. The main manager particularly displayed confidence and professionalism that we found so refreshing.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask reddoor2013 about Hyatt Place Miami Airport-West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneMiamiHyattPlace, Manager at Hyatt Place Miami Airport-West/Doral, responded to this review
January 9, 2013
We thank you for your review and kind words. Hoping we can be of service to you in the near future.
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Venice, FL
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Another Happy Guest”
5 of 5 stars Reviewed January 1, 2013

I have never had a problem with a Hyatt Place - the staff was wonderful - the facility completely on par - room was comfortable I had a King Suite with desk, sectional and refrig., all perfect for traveling with teenagers. A spacious room is always welcomed. Breakfast was good better than the typical complimentary breakfast at other hotels. My room was booked through Priceline and typically you get the worst rooms in a facility when booking on the cheap. Our room was right next to the elevators and that didn't even cause any problems = no noise whatsoever so I was pleasantly surprised at the acoustics. Hyatt Place has never let me down.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mlhflorida about Hyatt Place Miami Airport-West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneMiamiHyattPlace, Manager at Hyatt Place Miami Airport-West/Doral, responded to this review
January 3, 2013
We kindly thank you for your review and are pleased that you enjoyed your stay. Hope to see you again soon!
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Fort Myers, Florida
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
“Hyatt is Killing its Reputation”
2 of 5 stars Reviewed December 31, 2012

Just left the Hyatt Place MIA/Doral and have serious doubts with Hyatt's ability to offer a consistant image (fresh, up-market, and updated...). The one good facet of the stay was they Hyatt Grand Bed. Other than the bed, my guest room still looked like the old and worn Ameri-suites (or simiar) that it was re-branded from; old worn carpet, heavy, overpowering air freshener, oudated and worn decor. A lousy coffee and the much vaunted breakfast sandwich ended the stay. This is where Hilton Garden Inn or Marriott Courtyard handily beats Hyatt (Place/House).
I am a very loyal Hyatt guest and will continue to be, but not with the step children of the brand. The MIA area offer many other hotels with newly renovated or less worn/dated rooms/facilities.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Paris_Junkie about Hyatt Place Miami Airport-West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneMiamiHyattPlace, Manager at Hyatt Place Miami Airport-West/Doral, responded to this review
January 1, 2013
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. I would also like you to know that our property is scheduled for a renovation this spring.
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“Room was nice”
5 of 5 stars Reviewed December 26, 2012

The room was large and nice. We had seven people in one room and had enough space to add one more! The breakfast was excellent just like the other Hyatt Places, but what made this an excellent stay was the shuttle driver...

This man was WONDERFUL. He was very friendly and suggested a place for us to eat authentic Cuban food and it was great. What warmed our heart was when we were at a stoplight and a homeless man was walking in the road asking for assistance and the driver gave him a bottle of water. This simple act is what human nature is about. This simple act stayed with us and our children throughout the trip.

I am definitely giving the hotel a excellent rating for the room, service, breakfast, but the most impressive was this employee.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HelloKitty1727 about Hyatt Place Miami Airport-West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneMiamiHyattPlace, Manager at Hyatt Place Miami Airport-West/Doral, responded to this review
December 27, 2012
We are so pleased that you enjoyed our hospitality and are thrilled to hear about the kindness displayed by our driver.
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Additional Information about Hyatt Place Miami Airport-West/Doral

Also Known As:
Hyatt Place Miami Airport-West/Doral Hotel
Hyatt Place Miami Airport-West/Doral Hotel Miami
Hyatt Place Miami
Miami Hyatt
Hyatt Miami Airport West
Amerisuites Miami
Address: 3655 Northwest 82nd Avenue, Miami, FL 33122
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#44 Family Hotels in Miami
Price Range: $$
Hotel Class:3 star (3*)
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