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“An average hotel” 3 of 5 stars
Review of Residence Inn Miami Airport West/Doral Area

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Residence Inn Miami Airport West/Doral Area
3.0 of 5 Hotel   |   1212 NW 82nd Avenue, Miami, FL 33126   |  
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Ranked #62 of 129 Hotels in Miami
Ashland, Ohio
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“An average hotel”
3 of 5 stars Reviewed February 19, 2014

I am a Marriott regular, and prefer Residence Inn & Springhill Suites. I chose this property since t was close to University of Miami, wher I was conducting business and close to the airport, where I would be departing from. Much to my chagrin, there is no airport shuttle!! This is definately needed. The rooms are tired, and the bathroom in need of updating/regrouting. Not to pleasant to look at.

On the plus side, the satff is young and energetic and happy to help and recommend local restaurants. I do appreciate that kind of service. The lobby printer was not working, so they offered to have me forward the docs to them, and they printed everything for me. The manager worked hard on Wednesday night cooking the burgers for the BBQ. Nice to see that, too!!

The planes do come right overhead.In fact, you can wave to the passengers!!. It's not too offensive, though.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony G, General Manager at Residence Inn Miami Airport West/Doral Area, responded to this review, February 20, 2014
We thank you very much for having taken the time to post a response for our hotel. It gives us the opportunity to learn and improve our services. We will certainly look into the possibility of adding airport shuttle service to and from the hotel. Thank you again for taking the time to let us know what we are doing right and what we need to improve. Guest Satisfaction is our #1 priority. If you would like to discuss your experience further, please feel free to contact me directly. Kindest regards,
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140 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Havertown, Pennsylvania
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 10, 2014

I agree that the hotel does lie right beneath the plane landing path so that it can be noisy during the night, however it quiets down after midnight. The room is average and we couldn't get the internet to work for some reason, no matter through wireless or wired network. We never had problem at the other residence inn, so was surprised to have encountered the problem. The front desk did call the room to follow up, however the problem still cannot be resolved because no technician is present at that time.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony G, General Manager at Residence Inn Miami Airport West/Doral Area, responded to this review, February 11, 2014
Thank you for taking the time to post a response. I apologize that you were not able to connect to our WiFi service during your most recent visit. We have since contacted our internet service provider and have requested that they check every access point to assure that this does not happen in the future. Please know that we have complimentary 24/7 technical support for all of our guests and that we realize how important it is to be able to connect. Thank you again and please feel free to contact me directly if you have any questions. Kind Regards, TonyG
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Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 18, 2014

There is no airport shuttle to this airport hotel. I thought I was reserving the Residence Inn by Marriott Airport Hotel but this is the Residence Inn by Marriott Miami Airport West/Doral Area. The west Doral area must be the difference. The taxi was $21 plus tip for a one way trip. The room is very nice but the hotel is showing a lot of wear and the pool looks much bigger in the picture than what it really is. The employees are nice but there are no resteraunts closeby and we did not have a car. You can have food delivered to the hotel. There is a lot of airplane noise but atleast we are are only here for one night.

Stayed January 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony G, General Manager at Residence Inn Miami Airport West/Doral Area, responded to this review, January 23, 2014
We thank you very much for having taken the time to post a response for our hotel. It gives us the opportunity to learn and improve our services. Our Front Desk is currently in the process of developing a detailed dining and general area information guide and we will certainly look into the possibility of adding airport shuttle service to and from the hotel. Again, thank you very much for the review.
Tony G
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De Soto, Kansas
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 15, 2014

The hotel is older but well maintained. Outstanding staff and housekeeping. I stay for long periods of time in hotels. Always important to have helpful, knowledgable staff. Only downside is the proximity to the airport. The convience to the airport makes the noise level high. Request a room bldg. 5-6.

Room Tip: Bldg 5-6. Takes several nights to acclumate to air traffic noise.
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony G, General Manager at Residence Inn Miami Airport West/Doral Area, responded to this review, January 23, 2014
Dear Robert314,
My apologies for the noise level and thank you very much for having not only stayed with us, but for also taking the time to post a review for our Hotel. We look forward to serving you again in the very near future. Tony G
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New York City, New York
Top Contributor
238 reviews 238 reviews
152 hotel reviews
Reviews in 115 cities Reviews in 115 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed January 2, 2014

This is an aging Residence inn townhouse style place. Very friendly front staff tried their best to make my stay comfortable though it was a losing battle due to the noise in the area (miami airport). My night there must have been under the flight paths as you will not miss the roar of jets every few minutes. The property lacks further sound insulation that I would expect for an airport hotel of this category. You'll also hear noise from adjacent rooms and the stairwells. Its tight between rooms so your room may practically face another rooms window.

Furnishings are comfortable and getting on the dated side but fine.

Room Tip: dont stay here if you are a light sleeper.
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  • Stayed December 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony G, General Manager at Residence Inn Miami Airport West/Doral Area, responded to this review, January 23, 2014
I would like to thank you very much for taking the time to post a review for our hotel. The hotel uses these reviews to understand what guests truly enjoy about their stay, and what we can do to improve their stay. We will definitely look into ways to reduce the noise level in our guest suites. Again, thank you for your comments.
Tony G
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Fontana, California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 1, 2014

We enjoyed the Residence Inn for our 3-day stay in Miami. They were very helpful in getting us a downstairs room for early check-in when we arrived. A hot breakfast and dinner is provided daily (no dinner onSundays) and it is decent hotel buffet food. Breakfast usually consisted of scrambled eggs, make your own waffles/toast, muffins, potatoes or hash browns, ham or sausage, fruit, cereal, and juice. Dinner varies each night. Our one bedroom suite had a decent sized kitchen and living area w/ couch and Flat screen TV. The kitchen was stocked with four plates, bowls, utensils, and paper towels. It also had a nice electric stove/oven, microwave, and full-size fridge. The king bed was pretty soft, but not too soft and had comfy feather pillows. The room itself seemed a bit outdated, but it was clean and comfortable. The front desk employees were always friendly and helpful.

The location of the hotel was fine - it was a few minutes from the Dolphin Mall, but a bit of a drive to many of the coastal parts of Miami. There is no view to have anywhere at the hotel, so our parking lot view was just fine. When you first arrive, you'll notice the loud airplanes taking off at the nearby airport, but it never woke us up at night (the hotel also provides complimentary earplugs for your stay). The hotel also has a small tennis court (not full size), a small pool, and a hot tub (it was closed when we visited).

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony G, General Manager at Residence Inn Miami Airport West/Doral Area, responded to this review, January 23, 2014
Thank you very much for having taken the time to post a response for our hotel. I apologize that you were not able to enjoy the hot tub during your visit. The hotel uses these reviews to understand what guests truly enjoy about their stay, and what we can do to improve their stay. We look forward to serving you again in the very near future.
Tony G
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San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2013

Outstanding service at reception desk and in dinning area. Breakfast was great and we were impressed with Thursday evening dinner. This was a first at a Residence Inn stay and we would recommend to other location to provide evening meal! This is a GREAT IDEA. Stephanie, Claudia, Miguel, and Georgina were clearly outstanding and very Professional. Thank you for a Great Stay.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony G, General Manager at Residence Inn Miami Airport West/Doral Area, responded to this review, January 23, 2014
Dear Mr. George T:
On behalf of the entire staff: Thank You! We truly appreciate you taking the time to write this review, we look forward to your next visit. Best wishes for the New Year!
Tony G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Miami Airport West/Doral Area

Address: 1212 NW 82nd Avenue, Miami, FL 33126
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Miami Airport West/Doral Area 3*
Number of rooms: 112
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Also Known As:
Residence Inn Miami Airport West/Doral Area Hotel Miami
Miami Residence Inn

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