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“Great Experience” 4 of 5 stars
Review of Courtyard by Marriott Miami Downtown

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Courtyard by Marriott Miami Downtown
3.0 of 5 Hotel   |   200 SE Second Avenue, Miami, FL 33131 (Downtown)   |  
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Earn Up To 25,000 Points
Ranked #43 of 129 hotels in Miami
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Experience”
4 of 5 stars Reviewed April 13, 2014

This is an absolutely amazing hotel, staffed quite excellently. I arrived late with my girlfriend and we we joking around with one of the hotel staff member's who took care of us upon entry. He took the terrible car ride that I just had off my mind and presented me with a carefree night in a king suite. He later came up to give me a wine opener, towels, extra toiletries, a new bigger refrigerator, and extra batteries. He was highly accommodating and so was the other staff members. Marvin Rosel was his name and he was a great help to me. All and all, I would recommend this hotel to anyone wanting to have a great hotel experience

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJimenez305, Front Office Manager at Courtyard by Marriott Miami Downtown, responded to this review, April 15, 2014
Dear Valued Guest,

We truly appreciate your positive feedback.

We constantly strive to provide service that exceeds our guests expectations, and we are very pleased to learn we were able to provide that level of service to you. We will commend Marvin Rosel on a job well done.

We are looking forward to welcoming you back!

Kind Regards,
Front Office Manager
Olcay Dogan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2014

We stayed there while going to see miami marlins ball game. The hotel is very close to the park. It was a short taxi ride, it would ave been nice if the hotel had a shuttle. That is my only recommendation. I will stay again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJimenez305, Front Office Manager at Courtyard by Marriott Miami Downtown, responded to this review, April 15, 2014
Dear Valued Guest,

We truly appreciate your positive feedback.

We constantly strive to provide service that exceeds our guests expectations, and we are very pleased to learn we were able to provide that level of service to you.

We are looking forward to welcoming you back!

Kind Regards,
Front Office Manager
Olcay Dogan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staunton, Virginia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 13, 2014 via mobile

Booked this hotel for one night prior to leaving for our cruise. Lovely downtown location and we had a view of the port from our balcony. Staff was friendly and provided very good service. Rooms were well appointed and clean too. We had a very nice and large breakfast in the bistro and arranged for the shuttle to take us to port for $5 each. Nice way to start our vacation.

Stayed April 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJimenez305, Front Office Manager at Courtyard by Marriott Miami Downtown, responded to this review, April 15, 2014
Dear Valued Guest,

We truly appreciate your positive feedback.

We constantly strive to provide service that exceeds our guests expectations, and we are very pleased to learn we were able to provide that level of service to you.

We are looking forward to welcoming you back!

Kind Regards,
Front Office Manager
Olcay Dogan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manassas, VA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 11, 2014

This Courtyard seems to have been remodeled lately, although some of its features are still old fashioned. Rooms have a good size but the bathroom is so little that only one person can be in it at a time.
Breakfast is not included; there is a bistro where you can buy fruit, sandwiches or drinks.
Now, the location is excellent. Bayside is only a couple of blocks away, as well as the metro rail and tons of stores and small restaurants.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJimenez305, Front Office Manager at Courtyard by Marriott Miami Downtown, responded to this review, April 13, 2014
Dear Valued Guest,

Thank you so much for taking the time to detail your experience at our hotel.

Everything we do is aimed at providing our guests with an excellent hotel experience, and your comments have been shared with our team members accordingly. We will definitely look at what changes need to made in order to provide the best experience possible.

We are looking forward to welcoming you back!

Kind Regards,
Olcay Dogan
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 8, 2014

We stayed here for 2 weeks at the time of moving to Miami! Location is great with free metro mover and miami trolley right next to you. No free breakfast is a drawback! Free wifi in rooms is not all that great. Love the starbucks in lobby. Overall, Great hotel if you have stuff to do in downtown!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJimenez305, Front Office Manager at Courtyard by Marriott Miami Downtown, responded to this review, April 11, 2014
Dear Valued Guest,

We truly appreciate your positive feedback.

We constantly strive to provide service that exceeds our guests expectations, and we are very pleased to learn we were able to provide that level of service to you.

We are looking forward to welcoming you back!

Kind Regards,
Olcay Dogan
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanjing, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed April 8, 2014

This is your basic Marriot--you come here because you know what you're getting. Decent rooms (large, even) pretty much reasonable price, and close to amenities.

The good here: absolutely fantastic staff. The front desk people, and especially the manager, are among the most helpful I've encountered, going above and beyond the call of duty.

The not so good: unreliable internet (it tends to cut out in you).

Stayed April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJimenez305, Front Office Manager at Courtyard by Marriott Miami Downtown, responded to this review, April 13, 2014
Dear Valued Guest,

Thank you so much for taking the time to detail your experience at our hotel.

We constantly strive to provide service that exceeds our guests expectations, and we are very pleased to learn we were able to provide that level of service to you.

Everything we do is aimed at providing our guests with an excellent hotel experience, and your comments have been shared with our team members accordingly. We will definitely look at what changes need to made in order to provide the best experience possible.

We are looking forward to welcoming you back!

Kind Regards,
Olcay Dogan
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 7, 2014

We stayed here two nights before our cruise. The hotel is in the middle of downtown Miami. Within walking distance to Bayside. The people mover is also close which will take you almost anywhere you want to go.

Hotel staff was excellent – they answered several questions for us on places to go.

There is a shuttle to take you to the pier in the morning – which ran smoothly and quickly for $5/person. Taxi from the airport was $24.00.

Rooms were average. Beds very comfortable.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJimenez305, Front Office Manager at Courtyard by Marriott Miami Downtown, responded to this review, April 11, 2014
Dear Valued Guest,

We truly appreciate your positive feedback.

We constantly strive to provide service that exceeds our guests expectations, and we are very pleased to learn we were able to provide that level of service to you.

We are looking forward to welcoming you back!

Kind Regards,
Olcay Dogan
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Miami Downtown

Address: 200 SE Second Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Miami
#40 Family Hotel in Miami
#42 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Miami Downtown 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Miami Downtown Hotel Miami
Courtyard Miami Downtown
Miami Courtyard
Miami Marriott

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