I had been dropped off at this hotel on accident by a cab from a tri rail and as I waited for a ride to my correct hotel I had observed there performance of one of the front desk workers. I travel a lot and also work for a hotel chain so for someone to stand out to me they must be spectacular.
The young man at the desk, Fernando, was in high spirits the whole time, helping everyone that walked through the door no matter if they asked for entertainment suggestions, accommodations, or just coffee. He was the hotel super hero. I hope everyone that stays in this hotel has the pleasure of getting to meet him as he seems to be miami's go to man. This hotel should be very grateful for him and his impressive customer service!
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- Also Known As:
- Courtyard By Marriott Miami Downtown Hotel Miami
- Courtyard Miami Downtown
- Miami Marriott
- Miami Courtyard