Let me start by saying at first impression I found the front desk very helpful! Our King Suite that we had booked was more that spacious and was ready for us befor the 3 pm check-in. We really appreciated this as our flight from Canada was delayed almost 24 hours so thank-you for that!What really annoyed me other than the extraordinary high price for a glass of wine from the bar....$9 Really! was the fact when after five minutes of trying to make a collect call from my room , I called the front desk for guidance. At no time did he tell me that it was not possible to call collect from my room anad told me what to do...at which time I placed the call. I talked no more than five minutes. On check-out I was informed that I owed $29,50 for that call....WHAT! I called Canada not Japan . I informed the man at the desk that it was a collect call I made..only then did he tell me you cannot call collect from your room. O.K. bet seriously $30? Who is making the money on that call? Our shuttle was waiting so I had no other choice but to pay. Sorry folks but this just made an otherwise good stay bad. I did not mind the $240 price for the suite but found the services a rip off.
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- Also Known As:
- Courtyard By Marriott Miami Downtown Hotel Miami
- Courtyard Miami Downtown
- Miami Marriott
- Miami Courtyard