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“No guest service” 1 of 5 stars
Review of Miami International Airport Hotel

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Miami International Airport Hotel
3.0 of 5 Hotel   |   N.W. 20th Street & LeJeune Road, Inside MIA Concourse E, Miami, FL 33299-7510   |  
Hotel amenities
Ranked #74 of 112 Hotels in Miami
San Antonio, Texas
1 review
“No guest service”
1 of 5 stars Reviewed 2 days ago NEW

We got to Miami after 11pm after a long day of no food and travel. We were very checking in and asked the woman helping us if she knew if anything in the airport was open for food. She rudely said no and we asked about vending machines or anything and she said no but maybe in bagger claim. We walked about half a mile looking for these vending machines when we finally gave up. On our way back a Good Samaritan told us about a 24 hour Subway and showed us where it was. We found ourself 20 feet from the checkin counter in the opposite direction we had arrived. There is no way the hotel employee didn't know of its existence. Then once in the room were awoken at 3am by the family in the next room, the walls were so thin they might as well been in our room. That is basically when sleep ended so I took a shower. The water constantly changed from scalding to freezing. Overall everything was terrible and we will never stay there again.


  • Stayed May 2015, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

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1,399 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
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English first
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very convenient for overnighting especially if traveling with golf clubs thatbare difficult to get on and off shuttle buses. Rooms very small but bed is comfortable.i used to enjoy the Top of the Port restaurant but this is closed as renovations a new restaurant are planned.

  • Stayed May 2015, traveled solo
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
71 reviews 71 reviews
61 hotel reviews
Reviews in 51 cities Reviews in 51 cities
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay: 1 night in May 2015. Third time I’d stayed here. OK if airport convenience is your priority, otherwise I’d stay somewhere else as it has very old and uninspiring rooms.

Staff: Friendly check-in.

Room: King-size bed (comfortable). Very dated room on 5th floor. Work desk and chair. Great sleep quality, no noise from planes and room can easily be darkened any time of day.
Bathroom: Bath/shower combo, smallish and very basic.
Amenities: Individual aircon control. Good-size LCD TV.
WiFi: Free, kept logging out after inactivity, plus dropping out occasionally (no blocked sites).

Location: Great location within E Concourse of airport terminal building. Very convenient for American Airlines. Plenty of shops within terminal, plus taxi rank if you need to head into the city.

  • Stayed May 2015, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen Region, Denmark
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is super good, right in the heart of Manhattan
Good room with kitchen facilities
Had a lovely stay............................................................................................................................................................................................................................................................................................................

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caracas, Venezuela
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel has an undoubted advantage: its on-airport location! If you arrive in Miami on an evening flight and need a place to stay to leave on an early-morning next-day flight, this is the place to stay. But the hotel has no advantage beyond its location. It reeks of indifference, charges four-star hotel prices for one-star service and is staffed by people with a minimum-wage attitude. If you have the time, you can do much better at another hotel near the airport.

Room Tip: Some rooms are better than others, but you pay more.
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  • Stayed May 2015, traveled on business
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Best thing about this hotel, in fact, is its convenience: right inside the terminal and perfect for an overnight stay before picking up a cruise. Efficient, impersonal, charmless, but you don’t ask for charm at an airport hotel. Pricing just about exactly on the button.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown cayman
1 review
3 of 5 stars Reviewed 2 weeks ago

This was an overnight stay only due to differences in our flight schedule.
Rooms and service were good, but it is what it is........ convenient for traveling not for a long term stay.
Location will never allow this to be a five star hotel.
Was disappointed with breakfast though.
It think that aspect needs great improvement. Choice very limited

  • Stayed May 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Miami International Airport Hotel

Address: N.W. 20th Street & LeJeune Road, Inside MIA Concourse E, Miami, FL 33299-7510
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #74 of 112 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Miami International Airport Hotel 3*
Number of rooms: 259
Official Description (provided by the hotel):
Convenientely located inside the Miami International Airport, Concourse E (Departure Level). Features 259 sound-proof rooms, Top of the Port Restaurant open for Breakfast, Lunch & Dinner.Day Use Rooms subject to availability. ... more   less 
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Also Known As:
Hotel Miami Airport
Miami Airport Hotel

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