I just stayed there last night for 4 hours. Postitve note... It was convienent this morning but that's it!! Customer service was NOT good and rooms were sub-par. The room was worth $50 a night instead of what i paid. Again... You pay for convience and that's it!!! I got off my flight at midnight last night and called the front desk to ensure I was going to the right location. The first person I spoke to couldn't give me directions from the Terminal I was in and due to her initital directions caused me to walked for 30 mins to get there. That is not what you want to be doing at middnight! I ended up calling back again and another person half way directed. Shouldn't your own front staff know EXACTLY how to get to the hotel from any terminal??? This morning at 5am i got out of the shower and was on a tight schedule... Guess what blow dryer was not working, when i called no blow dryer available... Again when you are paying for such a short time period i don't have HIGH expectations...but a girl can't blow dry her hair. The front desk didn't even care. Room was old and dingy but i expected that from the other reviews. I just wanted a couple hours of sleep, hot shower, and be ready for the day. I wouldn't stay here ever again. I will stay at close hotel off site next time.
- Official Description (provided by the hotel):
- Convenientely located inside the Miami International Airport, Concourse E (Departure Level). Features 259 sound-proof rooms, Top of the Port Restaurant open for Breakfast, Lunch & Dinner.Day Use Rooms subject to availability. ... more less
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- Also Known As:
- Hotel Miami Airport
- Miami Airport Hotel