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“Convenient but no perks” 3 of 5 stars
Review of Miami International Airport Hotel

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Miami International Airport Hotel
3.0 of 5 Hotel   |   N.W. 20th Street & LeJeune Road, Inside MIA Concourse E, Miami, FL 33299-7510   |  
Hotel amenities
Ranked #91 of 129 Hotels in Miami
Calgary, Alberta, Canada
Top Contributor
88 reviews 88 reviews
15 hotel reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
“Convenient but no perks”
3 of 5 stars Reviewed October 29, 2013

Convenient but pricey. Long lines at the desk. But then again very convenient, being right at the airport. No late night restaurants open in the area except the hotel bar. Good rooms, no free wifi. Not noisy, even though planes land overhead.

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiaHotel, General Manager at Miami International Airport Hotel, responded to this review, November 5, 2013
Dear Kevin W,

Thank you for your feedback as well as your business. We are happy to know that you found our hotel to be practical and convenient.

We hope to see you again on your next trip to the Miami International Airport.

Once again, thank you

Harve Rosenthal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,127 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 23, 2013

stayed here for just one night as a quick international flight in the am. great service at the desk and the room was very good for one night stay. everything was clean and good night sleep before an early morning flight. will definitely stay here again on international travels

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiaHotel, General Manager at Miami International Airport Hotel, responded to this review, November 5, 2013
Dear 1porkchop,

Thank you for staying with us at the Miami International Airport Hotel. We appreciate your business as well as your feedback.

It is a delight to know that you enjoyed your stay. We hope to see you again on your next stop to the Miami International Airport.

Once again thank you.


Harve Rosenthal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brasilia-DF
Top Contributor
51 reviews 51 reviews
38 hotel reviews
Reviews in 21 cities Reviews in 21 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 23, 2013

PROS: Well, it is an airport hotel, so it fulfills its goal that is to accommodate you for a layover. If you expected more than that, don´t. It has a comfortable bed, amenities, and very good sound insulation. The size of the room is quite good for an airport hotel. It is located in the E concourse, right in the middle of the other airport concourses, which facilitate the transfer inside. Good cleaning condition.

CONS: It has carpet, which is bad for allergic people. No free wi-fi (you use the same network of MIA airport, so it is paid separately). Overall, it has an awful value for money since breakfast if not included in the fare (although there are lots of restaurants in the airport for that). Anyway, it is the price you pay to be conveniently located in the front of the airline counter.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiaHotel, General Manager at Miami International Airport Hotel, responded to this review, November 5, 2013
Dear DinhoAlves,

Thank you for choosing the Miami International Airport Hotel. We appreciate your business as well as your feedback.

We are delighted to know that you found our hotel to be practical and convenient. I would also like to share that our hotel is currently under renovation, we have a new and exciting look soon to be displayed, we also offer free breakfast to all those who book directly through the hotel reservation department or hotel website.

We truly hope you give us another opportunity to be of service to you in the future.

Thank you

Harve Rosenthal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
12777
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

Very poor guest experience. The hotel takes its location for granted and generally provides its customers with inferior service; employees take the custom for granted! Unless it is a very short overnight stay, I recommend you try nearby hotels outside the airport such as the Airport Hilton or the Marriott, both of which are vastly better.

Stayed August 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiaHotel, General Manager at Miami International Airport Hotel, responded to this review, November 5, 2013
Dear Richard W,

Thank you for choosing the Miami International Airport Hotel. We appreciate your feedback as well as your business.

It is unfortunate that your experience at our hotel did not meet your expectations. We truly apologize for the experience. Our hotel is currently under renovation and therefore we hope that if you are ever at the Miami International Airport you give us another opportunity to be of service to you.

Once again thank you.

Harve Rosenthal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bermuda Dunes
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 16, 2013

My flight arrived in Miami at 11 PM, so it was quite nice to check in to my room a few minutes after landing. You cannot beat the location. Awesome. The only down side is that the hotel is getting a bit run down and needs to be freshened up a bit. It is looking a bit tired. I think the people that own this hotel know they have a great location, so they just refuse to spend any money on this place. So if you don't mind a worn down hotel, you can't beat the location.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiaHotel, General Manager at Miami International Airport Hotel, responded to this review, October 25, 2013
Dear Giterdun,

Thank you for staying at the Miami International Airport Hotel. We are happy to know that you enjoyed your stay, I would also like to share that our hotel is currently under renovation and will soon display a new and refreshing look.

Once again, thank you and we hope to see you again on your next stop to the Miami International Airport.


Harve Rosenthal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 14, 2013

This hotel is certainly in a convenient location, but that's the only portion we enjoyed. They boast soundproof rooms & a quiet nights sleep on their website. While we did not hear any planes, the noise inside the from other rooms was awful. We were on the 6th floor, right under the restaurant, & they were cleaning & dragging around chairs until 3am. The noise even ruined our sleep through earplugs. When we informed the front desk in the morning they said we should have called to make them stop. When I reminded her of the soundproof rooms she shrugged & said "I know" like they get complaints a lot! Awful customer service & awful noise.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faeriema
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2013

We needed a place to hang out the day our cruise back into Miami ended. We were off the ship by 930 a.m. and our flight wasn't until 10 pm. We had done the overpriced Miami excursions offered by the cruise line in previous years and weren't really up to wasting our money on that again. so for $100 split between us (myself, and 3 kids all early 20's) it was financially doable and worth it to rent the day room.

the hallways were kind of sketchy with some VERY loud cleaning staff but the room was just fine. King size bed that we all managed to spread out on, excellent air conditioning, nice easy chair to relax in and a tv. (pay per view movies were a horrid $17.99!) The view was nothing but roof tops and vents, didn't matter as we shut the blinds anyway. There were plenty of eateries close by in the airport so food wasn't an issue. Subway and Hagen Daz was right around the corner. Look in or on the desk in the room as there is a coupon book with some actual useful coupons to use in the airport.

The time the day room is available is 9 am - 6 pm, certainly wonderful for the real long layovers. And cheap if you split it. I think well worth having a place to hang out in all day.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiaHotel, General Manager at Miami International Airport Hotel, responded to this review, October 25, 2013
Dear Faeriema,

Thank you for staying at the Miami International Airport Hotel. I am delighted that you found our hotel to be practical and convenient.

We are currently under renovation and have many new exciting changes being developed in the months to come.

We hope you visit us again on your next trip to the Miami International Airport.

Thank you again,

Harve Rosenthal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Miami International Airport Hotel

Address: N.W. 20th Street & LeJeune Road, Inside MIA Concourse E, Miami, FL 33299-7510
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #91 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Miami International Airport Hotel 3*
Number of rooms: 259
Official Description (provided by the hotel):
Convenientely located inside the Miami International Airport, Concourse E (Departure Level). Features 259 sound-proof rooms, Top of the Port Restaurant open for Breakfast, Lunch & Dinner.Day Use Rooms subject to availability. ... more   less 
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Also Known As:
Hotel Miami Airport
Miami Airport Hotel

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