Allow me to get the good out of the way:
There is a free airport shuttle and our driver was excellent- very courteous and polite. (That's all for the good.)
After a delightful cruise aboard the Royal Caribbean, we decided to get a hotel overnight as our flight was changed for a 615a departure the following day. We called numerous hotels near the airport (and even the hotel inside of MIA) only to be told there were no vacancies due to the occurrence of the Miami Grand Auto Show. A quick search online gave us the number to LaQuinta Inn Miami Airport North. The clerk told us there was only one double occupancy room left so we quickly made the reservation. She also was quick to dispatch the shuttle (as we was currently en route to drop off guests).
We were given room 233 upon check-in. The clerk advised that we come downstairs the next morning and she would immediately hail the shuttle to take us to the airport. We walked past the pool and up the stairs (as all of the rooms are outside and the elevator was farther than our room) to get to our room. There was a weird smell when we opened the door, but we couldn't tell if it was mold, mildew, or cleaning solutions. The carpet was also stained throughout the room. Nonetheless, we dropped our bags and headed back to find something to eat. [FYI: there is a Wendy's, McDonald's, and a strip mall with both Peruvian and Chinese restaurants.] After eating we came back to the room and that's when we saw the disaster for what it was. I went into the bathroom and pulled back the shower curtain to reveal the filthiest tub I've ever seen at a hotel. (Note: we showered in our flip flops.) The bathroom was just a mess-- even the toilet paper had green mold on it. (Luckily there was an unopened roll behind the toilet.) While I was in the bathroom, I heard a shriek. My cousin pulled back the covers to take a nap and there were black flecks all over the sheets. I told her to move over to my bed and we'd just sleep on top of the covers (and on top of the unused towels). In the midst of picking up our bags and moving them to higher ground (as the floor and bed could no longer be trusted) we noticed little ants creeping along the corners of the nightstand [some of which appeared to fly]. I was enraged with the conditions. I called downstairs to tell them of our horrors and the clerk was very nonchalant about the entire thing. She offered no apologies but did offer to move us the following night. I reminded her that this was only an overnight stay. She then had the bright idea (sarcasm) to send up another hotel employee with bug spray. I told her that was not the best idea as we'd be left to inhale the fumes. About 10min after I hung up, we heard a knock on the door. It was a male employee holding a can of spray. I grabbed the spray and I quickly noticed that is was an odor eliminator. I asked the employee the purpose of the spray and he stated, "it works for everything." I declined his offer and shut the door. We slept in the fetal position on top of the bedspread and towels that night- the most uncomfortable ever.
The next morning, we ran downstairs to check-out and catch the shuttle as we were all to anxious to leave the hotel. We asked the clerk to dispatch the shuttle and she told us that we would have to wait until 6a. When we told her the info we had been given the previous afternoon, she informed us that the shuttle only runs every hour on the hour. (The time was 5:04a, meaning we had just missed the 5a shuttle.) We told her of our flight time (615a) and she looked at us dazed and confused. We then asked her to hail a cab, which came quickly, and we were on our way.
This was my first (and definitely my last) stay at a La Quinta property. I went onto the company's Facebook page to express my disappointment and I am still awaiting a response from corporate. I didn't expect Waldorf-type conditions for $180/night (with taxes and fees) but I did not expect to stay at Chilligan's Island either.
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- Also Known As:
- La Quinta Miami Airport North Hotel Miami
- Miami La Quinta