Overnighted in Miami, coming off a long-haul flight to catch final flight home the following day. Had asked the person making the bookings to find us an airport hotel with a shuttle so that coming off the late-evening flight we could just head straight to sleep with no worries in between.
Unfortunately the first sour note was that we saw every other hotel shuttle but our own. Once we started seeing other shuttles appear twice, we called the hotel which told us that we have to call (we didn't know this), so that they'll send the shuttle, which duly appeared 23 minutes later, picking us up along with a couple and a guy who had no reservations. The driver had an abrupt attitude, which caused me to remember that not all hospitality workers are necessarily hospitable.
When we went to check in, we had to wait behind the guy with no reservation, but were checked in eventually. On complaining about the driver, we were told (by way of response) that there's free wifi and breakfast and given a 'room close by' which turned out to be on third floor, and close indeed, if you didn't count the very distant elevator.
The room itself was as basic as La Quinta rooms always are. The gym locker odor, however, was a new feature which I would not recommend. The mildewed grouting, temperamental faucets, ancient showerhead and almost-white towels were noteworthy for someone who had been looking forward to a shower after several hours in the air and in airports.
In short, while I will not condemn the La Quinta brand, as I have had very pleasant short-stay experiences at other properties, I think it would be strategically appropriate for them to have this one torn down and at least one driver retrained in hospitality before being redeployed on other unsuspecting guests elsewhere.
- Also Known As:
- La Quinta Miami Airport North Hotel Miami
- La Quinta Miami Airport North Hotel
- La Quinta Miami
- Miami La Quinta
- Reservation Options:
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