I arrived to Miami airport at about 10pm after a long set of flights from London. I booked this through hotels.com and the printout said there was a 24 hour airport shuttle, but to call to book. So I had called to book a few hours before I arrived, but I was told just to call when I was at MIA. Once I got to MIA, I called and was informed that actually the shuttle is only once per hour. They said one was on the way. It was about 25 minutes before it showed up, and I did notice that other hotel shuttled made various rounds during that time. Also, there is another La Quinta at MIA (East) and I suspect some of the reviews on this page are about that one. We passed La Quinta East on the way to La Quinta North and East is much closer to the airport and next to a Benagins, which one of these reviews mentions. This hotel is a solid 10 minutes away from the airport area. It is actually about a block away from a large Dade County Jail. The neighborhood is safe but does not offer much - a strip mall with a pawn shop, a bail place, and a gun store as well as a McDonalds and Dennys right next door. The Dennys is nice and has free wifi. When I arrived to the hotel at almost 11pm, it was chaotic. I was surprised to see a security guard in the lobby. This and passing the jail did not exactly put me at ease. The room I was given was one of the buildings at the back of the hotel across the parking lot. This was not a pleasant place to be wandering around as a single woman traveler at night with large bags. It turned out my room was smoking even though I asked for non, so I called to change it. The change was not smooth - I ended up just walking down to get the key after waiting and having no one arrive. The nonsmoking room I moved to was fine. Clean and no complaints. The wifi was great. The next day was like a new experience - staff at the front super helpful, it was a great place to print things I needed. I think this was just not a great place to arrive at night. I think something closer to the airport zone would have been better, though the day staff were fantastic.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.