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“Good value ” 4 of 5 stars
Review of Holiday Inn Express Miami Airport Doral

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Holiday Inn Express Miami Airport Doral
3.0 of 5 Hotel   |   8436 NW 36th Street, Miami, FL 33166   |  
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Ranked #47 of 111 Hotels in Miami
Bronx
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Good value ”
4 of 5 stars Reviewed July 16, 2014

Stayed at this hotel for a few nights while in Miami . The hotel is centrally located in Doral - very easy to get to . There were plenty of options for food ( we had a rental car) but hotel provided daily breakfast which was a plus if you wake up early. There was plenty of parking which was free and the pool area was well maintained and clean despite the small size. Staff was courteous and attentive. The room was basic but clean . Housekeeping came daily and brought fresh towels etc. The hotel has a small gym and laundry room . Only downfall was that there was only a small blanket - no extra blankets or quilts were provided . For the price I would say it's a good value .

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, July 19, 2014
Dear healinghart,
On behalf of all our staff and myself we thank you for your kind words. We are pleased to hear about your overall experience as we strive to give our guest their moneys worth. Based on your comments I'm glad to know that you were able to take advantage of our complimentary amenities. We glad you were able to enjoy a kickstart to your day with our new relaunched breakfast and maybe end the night by the outdoor pool just watching the stars and planes pass by. I also hope you enjoyed our nearby restaurants and that they exceeded your expectations. It was very unfortunate to hear about the extra blanket and I will address this inconvenience you experienced with my department heads to assure this doesn't happen to another guest such as your self. That's why we welcome all sorts of feedback because it allows us to improve both good and bad. We look forward to seeing you in your next adventure by Miami and I will assure we have an extra blanket in reserve for you.

Thank You,

Kenneth
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405 reviews from our community

Traveler rating
    108
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    86
    28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
San Jose, Costa Rica
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 27, 2014

This hotel is very well located near the Airport and Doral Business area. Rooms are clean and comfortable. For breakfast is a little bit crowded at peck hours and the space in limited. The attention of personnel is friendly and courteous. Is easy to handle ether in English or Spanish.
Great location!

Room Tip: Rooms in front of the pool are quieter!
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, July 7, 2014
Rudy S,
First and foremost I thank you for your kind words and compliments of our staff. I thank you for bringing to my attention the seating issue in our breakfast area. We strive to turn around the seating as quick as we can but will definitely start looking into ways to provide more seating area during peak times. On second had I'm glad to know that you were able to explore the Doral area which is mostly corporate business like you mentioned and look forward to your next visit with us.
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Kelowna, Canada
Top Contributor
71 reviews 71 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 22, 2014

The hotel is quite a distance from the Miami Airport, further away than we thought. Our flight arrived late at night and we were too late for the shuttle, so ended up taking a $30 taxi ride.


The bed was comfortable, and the room clean and quiet. Free wifi included. The front desk staff were great late at night and in the morning.

We booked the hotel for one night in April using Hotwire. We paid ~$132 all in. Would have been a better deal if shuttle was available and breakfast included.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, June 24, 2014
Dear DebT57,

We thank you for taking the time to share with us your feedback for your quick stay with us. We are glad to know that we met your expectations but fell short in over exceeding them. We strive to provide our guest with a memorable stay and go above and beyond for them. Although our hotel is a select service hotel we always try to have all the necessary amenities for you. Once again thank you for your comments and concerns.
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Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed June 22, 2014

Arriving in Miami Airport , after a long delayed flight and having lost the conection , American Airlines sent us to a HI hotel near the airport. When we arrived there , no place for us. The agent there Maria , tried to book us in a different location , after 2 hours of wait. At the HI Express, at 3am , we found a very helpful agent named ALEXIs , who provided us with a 100% clean room. What a relieved. We slept until midday , relaxed and ready for another adventure!
Copngratulations to the managment.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, June 26, 2014
Dear Livia_SMGP,
I'm sorry for you previous experience at the other property. Although that issue is common in the airport hotels we are glad to hear that we made your night end on a good note. I also like to give the credit to Alexis who is our newest staff member and has shown to go above and beyond for all our guest or how we calls them "My guest". We are glad to know that you faith led you to us and now you know were to come on your next Miami vacation. See you soon.

Regards,

Kenneth
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West Indies
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 14, 2014

Frequently I have to overnight in Miami en route from DFW to UVF (St Lucia). My layover is barely 9 or 10 hours so I am pretty specific about what I want for those brief hours. My list includes: free airport shuttle, free WiFi, free breakfast, a smoking room with a king size bed. Not too picky, huh?

The property was clean, staff friendly and all of my requirements were met. A word of warning however, their website states that the airport shuttle operates until 11:30 pm and after waiting for it over an hour I called the hotel to find that they now stop running at 10:30 pm. As a single woman alone on the curb of the airport at midnight I was pretty upset but the desk manager said he would reimburse my taxi cab fare. Which he did. There is a lot of construction at night around the airport and it took the cab over 1/2 hour to even get off of the airport property. Needless to say, I didn't get to sleep until 2 a.m. which made for a very short night.

Room Tip: Shuttles depart the hotel on the hour every hour.
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, June 26, 2014
Dear laj2008,
First and foremost we thank you for choosing our property for your short Miami layover. We are glad to have met your expectations and were also able to assist you with the minor shuttle inconvenience. We thank you for your feedback and look forward to another stay with us. Hopefully the next one will not be a short one.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 12, 2014 via mobile

Very nice And clean hotel. Excellent breakfast. Free parking. Near Dolphin Mall And Mall de las Americas. There is à farmer Market on Sundays where you can buy Batidos en delicious empanadas. I would stay at this hotel again. Close to Miami Beach!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, June 26, 2014
Dear Neyca Y,

We thank you for your feedback and glad to know your enjoyed your stay with us. I'm also happy to know that you took advantage of the Sunday Farmers Market at Mall of the Americas. You were able to experience some delicious Miami style shakes and empanadas. Although we aren't the first choice for guest looking to stay in the Miami Beach area I can say your right when it comes to us not being super far from there. In the end it looks like you got a win win situation staying in Doral. You go to do shopping and sightseeing. Best of both worlds. See you soon.

Kind regards,
Kenneth
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Jacksonville, Florida
Top Contributor
75 reviews 75 reviews
33 hotel reviews
Reviews in 45 cities Reviews in 45 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 7, 2014

Flight to Europe out of Miami was cancelled because of storms and we - along with hundreds of other travelers - were stuck at 10:30PM all trying to find hotels. From the airport kiosk I contacted IHG and was able to obtain a room at this Holiday Inn. We were told a shuttle from airport was available but subsequently discovered the shuttle had stopped running for the night. However, the night manager - Alex - said just grab a cab and bring him the receipt and he'd take care of it. We were given a lovely little suite, very clean and comfy. Alex even provided emergency toiletries since we had no luggage. (It was pandemonium at the airport and finding luggage was impossible.) The next morning the hotel offered a very nice breakfast - with a nice selection of both hot and cold items. The staff in the restaurant were very pleasant and cheerful. This hotel offered a most pleasant stay and a bit of peace and calm after the disaster of the airport. The hotel is only 5-10 minutes from the airport and we would definitely recommend it, particularly for travelers in/out of Miami airport.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, June 26, 2014
Silverwings928,

On behalf of Alex and myself we thank you for choosing our property for your cancelled flight. We are glad that we made your stay as enjoyable and comfortable as possible due to the circumstances you were encountering due to your cancelled flight. Our team strives to make every guest feel at home and valued throughout their stay with us. We eat, think, and sleep service and knowing Alex works the hardest shift (graveyard like most call it) of 11pm-7am and was able to turn your night around. We look forward to your opportunity on your next leisure visit to Miami.

Thank You,

Kenneth
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Additional Information about Holiday Inn Express Miami Airport Doral

Address: 8436 NW 36th Street, Miami, FL 33166
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #47 of 111 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Miami Airport Doral 3*
Number of rooms: 106
Official Description (provided by the hotel):
The Holiday Inn Express Miami Doral is now open. The Holiday Inn Express Miami Airport Doral is a homey, boutique property, conveniently located just minutes from Miami International Airport and the Port of Miami. Other notable attractions nearby include the Miami Children's Museum, Dolphin Stadium and the Doral Golf Resort & Spa. Both Parrot Jungle Island theme park and the Miami Seaquarium provide fun and entertainment for the entire family. World-renowned South Beach offers more than just white, sandy beaches. The area boasts colorful art-deco buildings, lively nightclubs, outdoor cafés, and countless people and vehicles cruising along Ocean Drive. The nearby neighborhood of Coconut Grove boasts an abundance of culture, arts, entertainment, unique shops and a variety of great dining options. Miami International Mall and Dolphin Mall offer fabulous shopping opportunities in the area. South Beach, Miami and the surrounding vicinity are home to a diverse selection of restaurants and cocktail lounges, including several near the hotel. During your stay, enjoy a robust, free Express Start breakfast bar with signature cinnamon rolls, eggs and bacon! This Miami, FL hotel offers packages that include daily transfers to the Port of Miami. Please contact the hotel directly to arrange all transportation services. ... more   less 
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Also Known As:
Holiday Inn Express Miami Airport Doral Area Hotel Miami
Miami Holiday Inn Express
Miami Clarion

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