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“This was the right choice for us, I will definitely stay there again!!” 4 of 5 stars
Review of Holiday Inn Express Miami Airport Doral

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Holiday Inn Express Miami Airport Doral
3.0 of 5 Hotel   |   8436 NW 36th Street, Miami, FL 33166   |  
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Ranked #50 of 112 Hotels in Miami
Bridgetown, Barbados
1 review
“This was the right choice for us, I will definitely stay there again!!”
4 of 5 stars Reviewed June 6, 2014

I stayed there in mid-May with my mother. From the initial call when I booked the room, I knew it was the right choice. I spoke to Avril and Julie and they were both friendly and very helpful in arranging our reservation. Our stay was wonderful, we stayed for over a week. Avril, Day, Lauri, Claudia, Julie and Suruj were all exemplary in their customer service. Our room was adequate and clean and the housekeeping staff did a good job at keeping it that way. Breakfast was included, although a little more variety in that area should be considered. The hotel also offered free wifi and was close to shopping malls and restaurants. Carinos, an Italian restaurant nearby, was really good for dining. I will definitely be staying at the hotel again when I visit the area.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, June 7, 2014
Dear Windchaser108,
On behalf of the whole staff we here at the Holiday Inn Express Miami Doral thank you for sharing your feedback and experience with the Tripadvisor Nation. We are glad to know we made your stay memorable and enjoyable. Customer Service is key in our business and we are glad to know that we are in the right path in delivering it. In regards to the breakfast we have voiced our opinion and feedback to our brand and can say that we are launching a healthier breakfast now in June that will give our guest a variety of options. Come again soon so tat you may try our new breakfast.

Sincerely,

Kenneth
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420 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

The hotel is located close to Dolphin Mall, to the airport, and next to several restaurants. The sports bars just left of the hotel was fab. Good food, great prices. The bed was very comfortable and the room clean and quiet. Free wi-fi and a nice breakfast included. The staff were great. If you are coming from the airport, call the hotel to arrange shuttle pick up when you arrive. As we did not have a cell phone we asked a very nice traveler to call for us as we could not locate a pay phone.

NOTE: as these shuttle pick up areas are always so busy, inform the hotel to tell the driver you are holding up an umbrella or something that he can easily spot. Otherwise you are just an unknown face in a sea of people. Most shuttles are marked with the hotel name and you can flag it down, but some are not .

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, June 7, 2014
Dear mishka6008,
We are glad to hear that you enjoyed your stay at our property and were able to take advantage of some amenities as well as the area. The sports bar (Carolina Ale House) is a new face in our neighborhood as this area is growing as each day goes by. We have other dining locations opening soon since we also soon to be named the downtown doral. I also want to congratulate you in describing the way the shuttle service works as you are right on in detail with it. Yes with our airport (MIA) being so BIG it's always important to stand out than the rest. Specially with our shuttles since we have multiple shuttles from other Holiday Inn Express properties. Anyways, we thank you for taking the time to share your experience and your suggestions. We look forward to seeing you on your next Miami adventure.

Kind regards,

Kenneth
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Sao Paulo
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2014

This was certainly the best choice for our trip! The hotel is extremelly well located in Doral Miami. Close to Dolphin Mall, to the airport, and next to several restaurants and stores. The room was perfectly clean, confortable and quiet. Excellent and relaxing bath. Excellent price, and includes everything we needed with NO EXTRA FEES! Breakfast included, Free Wireless, Free parking. All the staff were amazingly friendly, not only at the recepction but at all times. Avril, Beatrice, housekeeping and reception staff, they were the best! This is the perfect choice as the best Cost-Benefit in the region!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, June 7, 2014
Dear JeriLover,

We appreciate you kind comments and glad to hear you had a comfortable stay with us.I'm also pleased to know that our overall staff such as Avril & Beatriz made your stay even more memorable. We always strive to focus on service and make each guest feel at home. I definitely look forward to meeting you next time you come to Miami and stay with us. You will also see that Doral keeps changing for the better as we are growing each day. Thank You,

Kenneth
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Key West, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 26, 2014

The housekeeping staff was awesome! Beatrice was great!!! The entire staff was helpful. I was there a week on business and my mother went along. The housekeeping (Beatrice) even have my mother a rose in a vase with a card attached saying, You are a great mom, that really warmed my heart. Living in the Keys I travel to Miami often, I will be staying at this hotel again!!!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, June 7, 2014
Dear Beverly B,

First and foremost I'm glad to here that you will return to our property next time you return to Miami and based on your comments I'm sure its soon. I would like for you to contact me on you next visit so that I can meet you in person. Beatriz is one of a kind and with our guest her motto is "the sky is the limit". We all strive to provide a comfortable stay to all our guest so that we can be remembered forever. I do thank you for sharing your feedback and hope to here from you soon. Say hi to your mother for me and tell let her know I have a rose waiting for her when she returns.

Sincerely,

Kenneth
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England
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 13, 2014

We stayed one night, a stopover booked for us on our way to Central America. We hoped to get the hotel shuttle but unlike the other Holiday inn hotels in the area it does not collect regularly but only on request. We found no information point or public telephones at the airport and so after waiting hopefully for an hour we went by taxi. The 6 mile journey was slow because of roadworks and traffic. The receptionist was friendly and helpful and the room was a liitle tired but OK. There was no restaurant except for breakfast. It was quiet so we had a good nights sleep before returning to the Airport using the shuttle which was very efficient in that direction with a friendly helpful driver. We would recommend a taxi for travel to the hotel as even if the hotel was contacted it would take some time to get to the airport for pick up.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, April 14, 2014
Greetings mousebirdEngland,

We thank you for your kind words and recommendations for our future visitors. We are sorry to hear that you weren't able to experience our shuttle ride from the Miami International Airport to our property. I hope that our staff took of your needs upon arrival and made up for that lost time. We are glad to hear that we took advantage of our shuttle the following day. Remember our shuttles is complimentary and it is a ON CALL from the airport but we are going to look into ways to make it overall more convenient for you all. We arent the closes airport hotel but we strive to be the best and make every guest have a memorable experience. We look forward to seeing you once again. Thank you for your feedback and time.

Best Regards,

Kenneth C.
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Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 12, 2014

We were given a room on the end of the corridor which was very big. It had a sofa and TV away from the sleeping side of the room which was great. Front desk service was excellent as was the breakfast. The aircon was a little noisier than I am used to but turning down the fan speed fixed this. As for the person who wrote that there weren't any window curtains, you obviously didn't look very hard!

Overall it was a very pleasant stay. Would stay again for certain.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, April 19, 2014
Dear 197travelbug,
On behalf of the hotel staff and myself I thank you for your feed back and glad to know you enjoyed your stay with us. Our goal is to always provide our guest with the most comfortable stay possible. We are also overwhelmed to know that you enjoyed the luxury of our suite to the fullest. We look forward to your next stay with us.
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Watford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2014

On arrival was greeted by a very warm welcome and checked in easily.I found the room to be very well furnished ,very clean and plenty of space and also a great view.The room had everything you need from storage space to an iron..

Stayed March 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review, April 5, 2014
Dear Robin B,

First and foremost I thank you for taking the opportunity to share your feedback with us and the TripAdvisor viewers. We are glad you found your room very comfortable and spacious. As we strive to provide all our guest a great room your reviews allow us to know that we are on the right path. Once again, we appreciate your feedback and look forward to serving you once again.
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Additional Information about Holiday Inn Express Miami Airport Doral

Address: 8436 NW 36th Street, Miami, FL 33166
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #50 of 112 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Miami Airport Doral 3*
Number of rooms: 103
Official Description (provided by the hotel):
The Holiday Inn Express Miami Doral is now open. The Holiday Inn Express Miami Airport Doral is a homey, boutique property, conveniently located just minutes from Miami International Airport and the Port of Miami. You'll find the comfort and convenience you need at the Holiday Inn Express located in the great city of Doral , which is well known for shopping and The Trump National Doral. Guests are glad to know that our hotel provides complimentary shuttle service to and from the Miami International Airport (MIA) (Available from 6am-10pm only. Guest must call the hotel from the airport upon arrival for pick). The central location of the Holiday Inn Express Miami Airport Doral Area makes it convenient for leisure and business travelers to interact with both attractions and businesses in Miami, Florida. For business travelers our hotel offers 24-hour Business Center with fax, copy, e-mail and print services. We also offer free high-speed wireless Internet access throughout the hotel, making it easy for you to catch up on work. Leisure guests will admire staying at our hotel because of easy access to famous local attractions including the white sands of South Beach, the Trump National Doral Resort and Spa, Miami International Mall, and University of Miami when attending a football game or other sporting events. Additionally, we are in short distance to the Port of Miami. Other hotels near the Miami International Airport can't compete with the list of amenities we offer. Start your extraordinary day off by stopping by our Express Start breakfast bar. Stay Smart when you stay with us! ... more   less 
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Also Known As:
Holiday Inn Express Miami Airport Doral Area Hotel Miami
Miami Holiday Inn Express
Miami Clarion

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