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“over rated” 3 of 5 stars
Review of PULLMAN Miami Airport hotel

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PULLMAN Miami Airport hotel
4.0 of 5 Hotel   |   5800 Blue Lagoon Drive, Miami, FL 33126 (Formerly Sofitel Miami)   |  
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Ranked #34 of 120 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Ontario
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“over rated”
3 of 5 stars Reviewed April 11, 2009

Hotel does not have coffee maker or vendingmachines also without transportation there is only the restaurant in hotel prices starting from 16.00 to 48.00 too expensive for someone on vacation. Old hotel trying to look like luxury hotel and not suceeding.

  • Stayed April 2009, traveled as a couple
    • 2 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank rondakar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,179 reviews from our community

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Perth, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 29, 2009

This is our 2nd stay here, we usually stay the 1night before we fly out the next morning on our early flights.

The airport shuttle very convienient both picking up at the airport and taking you to the airport. Only takes a 5-10min ride and you don't have to wait to long either side for a pick-up.

Rooms very spacious, furniture a little worn but clean and tidy. Have eaten in the restaurant......very good pizza and great steak! Yes at an airport hotel !

Staff very friendly and prompt to assist when needed.

Will be staying here again

  • Stayed March 2009, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank MeggTravs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson Hole
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 14, 2009

We booked this hotel because they rated themselves as a four star property. This might have been true in the sixties but not now. The room we had booked was supposed to be a non smoking room but when we entered the room there was a discusting stale smoke smell in the room. After we complained, they switched my room. The new room did not smell but left a little to be desired. We have stayed in better two star properties than this. The carpet, Furniture, and the decor is badly dated and evrything is overpriced. I would not have willingly paid $50.00 for this room.Unfortunately, our room was prepaid so we had to stay the night The best part of the stay was the pizza I ordered from Pizza Hut for dinner. I for one will be staying away from this hotel in the future.

  • Stayed March 2009, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank ZAYJacksonHole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 13, 2009

This was my third stay at the Hotel Sofitel in Miami and am never disappointed staying here. My fiance and I traveled with our wedding party (30+ guests) and this hotel (especially the concierge - Andres) were beyond accomodating. First, we booked the group rates so long ago, that once we realized the rates had dropped the week before the event, the hotel had no problems meeting the lower rate, saving all guests $50+ a night, depite a previous contract. We planned a girl's day out to a local salon and the hotel took six of us by shuttle, for free, to a local salon for drop off and pick up, keeping us from having to rent a car. They also have great free shuttles to and from the airport. We also planned a rehearsal dinner at a nearby restaurant, and again, the hotel took all guests (over 30) by shuttle, for free, when we had been quoted elsewhere for over $300. They upgraded our room and my parent's room to suites at no additional charge and at their own discretion. They keep all their rooms clean with the absolute most comfortable beds I have ever slept in. The pool area is beautiful, but unfortunately we did not have the best pool weather to swim, but laying out was great. They have a beautiful bar area that is a great central meeting point and fun atmosphere for the after dinner drink. They also have four computers with free internet access and a free printer that always worked. Their staff is above and beyond and they treat every guest as a VIP. They shuttle you to local areas/malls, etc., without a charge. And they never make you wait. We shipped a bunch of wedding stuff ahead of time and they safely held on to our goods and had it delivered to our room within minutes of getting settled. I would only stay at this hotel... and after having traveled the world and stayed in Four Seasons and Ritz Carltons, etc., this is a great bargain hotel with beautiful facilties and the nicest staff possible.

  • Stayed March 2009
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank SJSlesnick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 9, 2009

Being this hotel near the airport, it is ok if you don't need to see only South Beach. A rent a car is a must have, as the only public transport you have is a bus which goes around the airport towards the Dolphin Mall, which is close-by. It is to recommend also if you have a short layover in Miami as they provide a free shuttle to and from the Terminal building. Free internet only on the PCs in the lobby which are a little bit too slow, the swimming pool was ok although we didn't have the chance to enjoy it due to the weather. Parking costs 8$ a day which is not bad for Miami. It's a shame that there was no coffee machine or safe in the room, we were expecting them....but great bed, soft confy and a real nest.

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank JonJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Mary, Florida
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed March 8, 2009

Have you ever seen "Somewhere In Time" and wondered what it would be like to stay in a hotel that used to be beautiful, but now was messy and unkempt, well Sofitel was exactly that.
The building is beautiful, from the front entry, the elevators, the entrance doors and fixtures are all just lovely. The rooms have a great design, expensive furniture and crown mouldings.
But the hotel is a mess. Under the beds aren't vacummed, the bedskirts are sloppy and unironed, the beds are the messiest made I have ever seen, the curtains were stained. We asked for an extra blanket and it had a stain on it the size of my hand. The ledge outside the window was covered in bird droppings. The beds only have a bottom sheet and a duvet cover. Hotel managment clearly just doesn't care anymore.
Parking cost an extra $8, internet (not wireless) cost $10 a day.

  • Stayed March 2009, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank FloridaRBurton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, England
Level Contributor
122 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed March 7, 2009

We stayed at this hotel for one night stopover while transiting Miami Aiport.
For that purpose the hotel is perfectly OK for us and had everything we wanted.
Booking was easy and reception were very quick and friendly on arrival. Our room was the usual boxy style of a modern hotel with a large bed and good toilet facilities. We slept well and were not disturbed by any noise from inside or outside the hotel. The hallways and other public areas were all clean and of good appearance. The bar and restaurant were well staffed and nice places to sit and relax with a bar meal and beer before bed. The food was fine and reasonably priced and they have draft Stella Artois beer. The pool area overlooks the lagoon and is a pleasant place to relax bearing in mind the location of the hotel. We used the gym facilities (which are open 24/7) in early morning and then jogged around the local area which was runner friendly with paving and the lagoon to give a cool breeze. Breakfast was very good and nicely cooked. Checkout was simple, no errors made with food and drink bills and very quick again. All the staff in this hotel were very friendly and helpful to us and we enjoyed our night there. The free shuttle bus got us back to the airport on time. I would stay here every time for one night if transiting the airport or to somewhere else in Florida.

  • Stayed January 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Wadhams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about PULLMAN Miami Airport hotel

Address: 5800 Blue Lagoon Drive, Miami, FL 33126 (Formerly Sofitel Miami)
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Miami
#5 Green Hotel in Miami
#13 Luxury Hotel in Miami
#22 Romantic Hotel in Miami
#30 Family Hotel in Miami
#42 Business Hotel in Miami
Price Range (Based on Average Rates):
Hotel Class:4 star — PULLMAN Miami Airport hotel 4*
Number of rooms: 281
Official Description (provided by the hotel):
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers. ... more   less 
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Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport

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