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“Very Nice Stay” 5 of 5 stars
Review of Sofitel Miami

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Sofitel Miami
4.0 of 5 Hotel   |   5800 Blue Lagoon Drive, Miami, FL 33126   |  
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Ranked #33 of 129 Hotels in Miami
GreenLeadersGold level
OH
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Very Nice Stay”
5 of 5 stars Reviewed October 2, 2013

We stayed one night as we had to wait to fly home the following night from our Caribbean vacation. The hotel staff were very nice and friendly. They were able to give us a room that we could have a late check out time as our flight time changed until evening. The room was very clean and spacious. Shuttle picked us up at airport and took us back next afternoon. The gentleman ( I am sorry I forgot his name) who took us back to the airport was very nice. He told us a little about the hotel and Miami. Places to visit and sites to see so that if we go back, we can spend more time in Miami. We did not eat at the hotel restaurant but walked a few blocks to a shopping plaza and there were several restaurants and shops. It was a nice evening to walk and stretch our legs after our long flights. The young man at the parking gate was very helpful - told us what was around and which direction to go in. Overall the hotel staff was very friendly and knowledgeable and we would definitely return when we are in Miami.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, October 3, 2013
Thank you very much for staying with us upon your return from the Caribbean. We were delighted to host you on your way back home, and I am very happy to know that you will keep excellent memories of the evening you spent with us.
Our entire team is looking forward to welcoming you back to Miami in the near future.
Sincerely,
Balendra Nagesvaran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,271 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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English first
Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2013

The wonderful madame at the front desk Martine who was extremely friendly and gave us a wonderful room, and Horatio the doorman who accommodated us and helped us with anything we needed.

A jewel in the rough. We arrived as tired and well traveled guests but the staff and accommodations made us feel like new again. It's been years since I received this level of service and attention from a hotel. It's not often one finds traditional service within modern settings, so I tip my hat to Sofitel to let you know whenever I travel I will seek out one of your hotels.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, October 3, 2013
I am delighted to know that you were able to enjoy some rest in the comfort of our rooms, especially after such a long trip. It will be my pleasure to personally recognize Martine and Horatio for their dedication to customer service and passion for excellence. They are true ambassadors to the Sofitel Miami, and we are very proud to have them on our team.
We look forward to welcoming you back to the Sofitel Miami or any other Sofitel around the world.
Sincerely,
Balendra Nagesvaran
General Manager
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Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 27, 2013

I got a great deal for $97/night room. I wanted to be close to the airport for a morning flight, but was worried about noise. I was pleasantly surprised at how quiet it was for being across from the airport. The rooms were very nice and updated. I often think of Sofitel's as being overly fancy and snooty. This one wasn't. The staff was very friendly. The beds were comfortable and had everything you needed to be comfortable. However, tall people will not appreciate the low, un-adjustable shower heads. There are no restaurants close by so the hotel restaurant is the only option, but it was a wonderful experience. It's lovely with its white linen. It felt very french. The mahi mahi over jasmine rice was wonderful. There's a free shuttle to the airport. I would definitely stay there again; especially at that price.

Room Tip: My room was over the second floor ballroom. People (probably from other time zones) were quite loud...
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, September 30, 2013
Thank you very much for your review. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a pleasant stay with us.
We hope to see you again very soon.
Sincerely,
Balendra Nagesvaran
General Manager
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Sao Leopoldo, Brazil
Top Contributor
86 reviews 86 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed September 20, 2013

I must say that I first choose this hotel because it's the only Accor around Miami, and I wanted to spend my Le Club points. Also, as a Le Club member, internet is free and pretty good.
It's less than 10 minutes from airport, Dolphin Mall and International Mall. But 20 to 40 minutes to get to South Beach.
Room is very spacious and bed is comfortable. Yes, you will hear the airport function, but this did not disturbed me at all, any of my seven nights.
Pool it's beautifully located facing sunset, plus they lend me some pool towels to take to the beach.
Service is always great. I would stay again.

Room Tip: High floor, any side, sunrise or sunset!
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  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, September 23, 2013
Thank you very much for your loyalty to Accor hotels. We truly value your patronage.
I hope you had a wonderful time at the beach, and we look forward to welcoming you back for more colorful sunset over the lagoon.
Sincerely,
Balendra Nagesvaran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Miami

Address: 5800 Blue Lagoon Drive, Miami, FL 33126
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Miami
#5 Green Hotel in Miami
#13 Luxury Hotel in Miami
#19 Romantic Hotel in Miami
#22 Family Hotel in Miami
#26 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Miami 4*
Number of rooms: 281
Official Description (provided by the hotel):
In a setting like a tropical paradise, Sofitel Miami is only 5 minutes from Miami International Airport, 15 minutes from the nearest beach and 10 minutes from the Port of Miami. In addition, it's an easy drive to a number of major attractions. Overlooking a peaceful blue lagoon, the hotel features an exquisitely decorated lobby in which striking tropical colors are paired with Art Deco design and sculpture. The overall effect is one of contemporary French ambiance, comfortable yet captivating. ... more   less 
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Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport

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