We stayed one night as we had to wait to fly home the following night from our Caribbean vacation. The hotel staff were very nice and friendly. They were able to give us a room that we could have a late check out time as our flight time changed until evening. The room was very clean and spacious. Shuttle picked us up at airport and took us back next afternoon. The gentleman ( I am sorry I forgot his name) who took us back to the airport was very nice. He told us a little about the hotel and Miami. Places to visit and sites to see so that if we go back, we can spend more time in Miami. We did not eat at the hotel restaurant but walked a few blocks to a shopping plaza and there were several restaurants and shops. It was a nice evening to walk and stretch our legs after our long flights. The young man at the parking gate was very helpful - told us what was around and which direction to go in. Overall the hotel staff was very friendly and knowledgeable and we would definitely return when we are in Miami.