We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Positive review” 5 of 5 stars
Review of Sofitel Miami

Save Saved
You added Sofitel Miami to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Sofitel Miami
4.0 of 5 Hotel   |   5800 Blue Lagoon Drive, Miami, FL 33126   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Stay Longer and Save 20%!
Ranked #34 of 129 hotels in Miami
Fort Lauderdale, Florida, USA
1 review
“Positive review”
5 of 5 stars Reviewed April 4, 2013

The stay was comfortable and the service was excellent. The room was exquisite. I would certainly recommend. The gym was my favorite amenity, since it is open twenty four hours. The room service was quick and the food was better than average.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, April 5, 2013
Thank you very much for your review. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a pleasant stay with us.

We hope to see you again very soon.

Sincerely,

Balendra Nagesvaran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,203 people have reviewed this hotel

Traveler rating
    813
    887
    315
    120
    68
See reviews for
603
787
170
333
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
indiana
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 3, 2013

If outstanding service is what you are looking for, you won't be disappointed with the Sofitel. From the bell staff to concierge, front desk, to housekeeping, there is a profound emphasis on service. My family stayed at the Sofitel before and after a Disney Cruise and the hotel staff was every bit as attentive as the Disney Crew. It is very near the airport and there is a CVS, a Publix, and several fast food restaurants within walking distance. We ordered Pizza Hut and the delivery driver was allowed to come straight to the room which was very convenient. The pool was too cold for me, but my kids enjoyed it. The grounds are gorgeous. The beds and comforters are among the most comfortable I have ever experienced in a hotel.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, April 5, 2013
We are delighted that you had a great experience at Sofitel Miami. Our goal is to always exceed our guests’ expectation, and we thank you for taking the time to share your story.

We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Warm regards,

Balendra Nagesvaran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
home
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 3, 2013

Pre Cruise we stayed @ Sofitel. is was SO convienent . Their shuttle picks you up at Miami airport and brinhgs you directly to the Hotel. It has been redone and is clean, and very very nice. We relaxed at their pool, had dinner in their French Rrestaurant you can enjoy either outside or inside. Food was very good Service was Excellent!. Next day we had a great breakfast and the bus takes you direcly to the Miami Pier ! We would absolutely stay here again!

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, April 4, 2013
We are looking forward to welcoming you back soon, and it is with great pleasure that I will share your compliments with our Chef and our restaurant ambassadors. At Sofitel, we strive to be known for our fine cuisine and excellent service. Your comments mean a lot to us.

Thank you very much and have a Magnifique day!

Balendra Nagesvaran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belo Horizonte, MG
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 3, 2013

The Sofitel is a well run and good value airport hotel. The staffare friendly and well trained and the rooms are clean, a decent size and quiet. For the money, I cannot fault it. We ate both in the hotel (typical of this sort of place - a little over priced but passable) and out, notably at Doral Thai, which is a tenminute cab ride away. All in all a good airport stop-over place. Close to Dolphin Mall too.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, April 4, 2013
Dear GeorgeHerbert:

Thank you for taking the time to share your experience at the Sofitel Miami. We are delighted to know that you enjoyed your stay with us and had a chance to visit different places around the area.

Please come back to see us again soon!

Warm regards,

Balendra Nagesvaran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 31, 2013

Spacious room. Very very good bed and pillows, slept so good. Its very close to miami airport , yet you don't hear anything in the room , which is wonderfull. Nice view of the lagoon and swimming pool from the room. The staff was very helpfull as well as the concierge. There is a free shuttle to the airport. There is also parking which is convinient but is costs extra (9$ p/d) which is reasonable. No breakfast, but they have small Starbucks inside the hotel. I think the bath although it had all the amenities could have been more modern as well as the corridors of the floors which look old.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, April 2, 2013
Thank you very much for making the Sofitel Miami your choice of accommodation during your recent visit to Miami. I am very pleased to know that you enjoyed our quiet and spacious rooms, comfortable beds and beautiful pool by the lagoon.
Breakfast is served daily in our restaurant La Riviera or in room service. We hope you will have the chance to experience our homemade and freshly baked pastries during your next visit.
Please come back to visit again really soon!
Sincerely,

Balendra Nagesvaran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice
Top Contributor
66 reviews 66 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 31, 2013

We've been at this hotel for pleasure, business, lunch and receptions. So convenient to the airport and a great place to park your car if you live in Florida and travel abroad, Sofitel offers French ambiance with South Florida cool surroundings. Art Deco styling in the lobby and bar area is signature Miami. The restaurant is very nice and the menu creative.

The rooms are nice but I've stayed in nicer Sofitel rooms and this is where the hotel can aspire to a 5-Star rating by simple refurbishing of hallway carpeting and room decor upgrades.

This is not a knock on this beautiful property but a gentle nudge to see it advance to its full potential.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, April 2, 2013
Thank you very much for being such a loyal guest. At Sofitel, we strive to demonstrate French Elegance with a touch of our local culture. We are delighted to know that you enjoyed the experience every time you visited.

Sincerely,

Balendra Nagesvaran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
5 of 5 stars Reviewed March 28, 2013

Prior to our Caribbean cruise earlier this month, my husband and I decided to stay one night in Miami and were referred to the Sofitel Miami through the cruise line. While the hotel is clearly an older building, the amenities were very nice, the staff extremly professional and customer oriented, and the room was clean and comfortable. We had a drink in the lobby bar the night we arrived and found it to be a very pleasant atmosphere. The breakfast buffet the next morning was very good, with a large selection, and again the restaurant staff was very courteous. The only negative I can think to mention is that finding the hotel shuttle at the airport was a bit frustrating, but once we were in the bus, everything else was a breeze. I highly recommend the hotel and if we find ourselves in Miami in the future, we would stay at the Sofitel knowing it will be a pleasant experience.

Room Tip: ask that your room not be directly above the hotel entry - voices travel up
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review, March 29, 2013
I hope you had a very pleasant cruise in the Caribbean, and thank you very much for staying with us before sailing out.

We strive to be known for a friendly, professional and personalized service. It will be my pleasure to share your compliments with our restaurant and bar team.

We look forward to your next visit.

Sincerely,

Balendra Nagesvaran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sofitel Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Miami

Address: 5800 Blue Lagoon Drive, Miami, FL 33126
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Miami
#13 Luxury Hotel in Miami
#21 Family Hotel in Miami
#22 Romantic Hotel in Miami
#32 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Miami 4*
Official Description (provided by the hotel):
In a setting like a tropical paradise, Sofitel Miami is only 5 minutes from Miami International Airport, 15 minutes from the nearest beach and 10 minutes from the Port of Miami. In addition, it's an easy drive to a number of major attractions. Overlooking a peaceful blue lagoon, the hotel features an exquisitely decorated lobby in which striking tropical colors are paired with Art Deco design and sculpture. The overall effect is one of contemporary French ambiance, comfortable yet captivating. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Agoda, ACCOR, Tingo, Travelocity, Hotels.com, BookingOdigeoWL, Amex, Reservation Counter, Priceline, TripOnline SA, Venere and Otel so you can book your Sofitel Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport

Owners: What's your side of the story?

If you own or manage Sofitel Miami, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.