My husband and I stayed here only one night, but the hotel is in need of some updating. The outside needs to be pressure washed (or painted) and in need of TLC. Our room was nice enough other than the fact that the blackout curtains did not meet. It was clean. The beds were comfortable. Part of the carpet in the hallway had been replaced. Everything just looked as if it needed to be spruced up.

I must say, however, that the staff was outstanding; they were well groomed, courteous and easily answered any questions that we had. There are not really any restaurants within walking distance; there is a 24 hour restaurant in the hotel. The food is above average but the service was VERY slow. Several patrons had to ask for their checks; servers were not good at checking back to see everything was ok.

On a positive note, the pool area was pleasant (it was a cool, windy day so it was not at all crowded) impressive. I liked the waterfall which provided a nice ambience.

We stayed 2 nights in this hotel. At check in, we received the room asked but when we visited it, it was near elevators. (I precised I asked far from them)... Second event : at check out , the amount to pay was not the same compared to the booking.... We are 2 adults, and we booked a room for 2 nights with breakfasts included. It was precised on the booking confirmation document but the woman at the front desk said we have to pay 2 breakfast, only one breakfast per room were included. I showed my confirmation mail, she answered it was a mistake .... and she had a smile.... The only one other answer she gave was : " I will upgraduate you in a Junior Room for your next visit here.... " We were very disappointed. She did'nt want to modify our invoice ! The mistake was her mistake !
Regarding as our stay in this hotel : room was comfortable but decoration, paints, wallpapers are old. Rooms need a renovation ! They have also a free shuttle for the airport but the driver seems to be disappointed by his job : he was not welcoming, even for one way or return....So, if you book this hotel, don't forget it is not the Sofitel brand as expected.(They seem to forget Hilton and others...) So : Very,very bad experience and we 'll never book in this hotel ! I recommend to you to choose american brand, it will be better !