We tried to check in early and were told 3pm is the earliest check in, we had a walk round the hotel and felt on 1st observations this hotel needs a makeover, we went shopping and came back at 4pm, checked in and given our room key, the room was dated, smelt stale, basic furniture, couldnt open the window to allow fresh air in, the killer was when my wife picked up a pillow and smelt it...yuuk!
Did'nt remove the pillow case as we were scared as to what it might hide.
Other areas of the hotel were dirty which showed a lack of supervision and attention to detail.
The bar down stairs leading out to the pool was a mess, the touch screen till was filthy and I mean filthy, wonder what a swab of that screen would show up?, I dread to think, the bar area floor was dirty with bits of debris and food on the floor,we asked to see the manager and explained that the hotel was not up to the usual Sofitel standards we have come to expect, he agreed and said the hotel is in line for refurbishment sometime in the future, well until that takes place I for one will not be giving them my custom.
Used my i-pad and checked into The Epic Hotel Downtown.
A little more expensive but a 100 times better!!!!!
I will write a rview on my great experience at the Epic shortly.
- Official Description (provided by the hotel):
- In a setting like a tropical paradise, Sofitel Miami is only 5 minutes from Miami International Airport, 15 minutes from the nearest beach and 10 minutes from the Port of Miami. In addition, it's an easy drive to a number of major attractions. Overlooking a peaceful blue lagoon, the hotel features an exquisitely decorated lobby in which striking tropical colors are paired with Art Deco design and sculpture. The overall effect is one of contemporary French ambiance, comfortable yet captivating. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, getaroom.com, Agoda, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your Sofitel Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sofitel Miami Hotel Miami
- Miami Sofitel
- Accor Miami
- Sofitel Miami Airport