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“Miami (Airport) Hotel” 4 of 5 stars
Review of Sofitel Miami

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Sofitel Miami
4.0 of 5 Hotel   |   5800 Blue Lagoon Drive, Miami, FL 33126   |  
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Ranked #33 of 130 hotels in Miami
Brasilia, DF
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Miami (Airport) Hotel”
4 of 5 stars Reviewed December 9, 2012

In spite of not being a brand new hotel, the Sofitel Miami is a good choice for a short stay in Miami.
Five stars service, no airplane noise inside the rooms, l'occitane toiletries, etc.
The must for me is the possibility to rent a convertible car because you can use the hotel shuttle to carry your luggages and afterwards rent the car using the same shuttle. Miami is the place for convertibles.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMiami, General Manager at Sofitel Miami, responded to this review, December 12, 2012
Thank you for taking the time to share your comments regarding your experience at the Sofitel Miami. Our concierge stands at your service with any type of car rentals, from compacts to mini vans, convertible, Luxury and sport models. For your convenience, the vehicle will be brought to the hotel and can be returned as well at our concierge desk. Feel free to request any further information at miami_concierge@sofitel.com

Looking forward to welcoming you back,

Balendra Nagesvaran
General Manager
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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  • French first
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English first
New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2012

Hola..
Spent this past monday night there..a wonderful hotel, excellent, friendly, helpful staff, excellent food, and great rooms..loved it..will stay there next time, if in the area. I just can't say enough about it..oh, yes..one more thing, Beautiful Art Deco design..
wanda, de Puerto Rico

Room Tip: No tip required..it's just a great hotel.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMiami, General Manager at Sofitel Miami, responded to this review, December 12, 2012
Our entire team is working really hard to ensure that our guests leave with excellent memories of their stay with us. I am delighted to know that we were able to fully meet your expectations. French Elegance and gastronomy is what Sofitel strives to be known for. It is with great pleasure that I will share your compliments with our Chef regarding the quality of our food.

Sincerely,

Balendra Nagesvaran
General Manager
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Goodyear, Arizona
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 8, 2012

We booked 3 nights at the Sofitel thru Norwegian Cruise Lines to extend our cruise vacation. The hotel would normally be above our normal price range but it was a good deal so we splurged. The Hotel had all the normal high end luxuries - a lovely view of the bay, a nice pool and restaurant, but the beds were absolutely to die for! There was a soft feather bed to lay on and a wonderful duvet on top that somehow kept us at just the right temperature for a great night's sleep.
On the downside - there was no coffee pot or refrigerator in the room. But they did provide a shuttle to locations close by and to the airport. Very helpful and friendly staff.

Room Tip: Ask for a room with a bay view.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMiami, General Manager at Sofitel Miami, responded to this review, December 10, 2012
It was a pleasure to host you on your way back from the cruise, and I would like to thank you for choosing the Sofitel Miami.

Our reservation ambassadors stand at your service with any special request you may have. Please do not hesitate to mention your preferences at the time of reservation. Our relationship with our guests is extremely important to us.

Looking forward to welcoming you back soon,

Balendra Nagesvaran
General Manager
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reddeer alberta canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2012

Stayed here on a layover. The hotel shuttle was handy, once i figured out how to find them...I was greeted immediatley upon exiting the shuttle and check in was a breeze. My room was very clean, and well appointed. Beds were very comfortable. I would highly recommend this hotel.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMiami, General Manager at Sofitel Miami, responded to this review, December 10, 2012
Thank you very much for your compliments on the comfort of our beds. I am also very pleased to know that your check-in experience was really enjoyable. Before your next visit, please do not hesitate to contact our concierge at (305)503-8348 or miami_concierge@sofitel.com should you need any information regarding our complimentary airport shuttle.

Sincerely,

Balendra Nagesvaran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2012

Relaxing hotel and friendly staff. Very comfortable and convenient location for airport, shopping and to experience Miami. The airport shuttle is a great bonus and if you hire a car, there is a large, safe car park.
Jerry L

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMiami, General Manager at Sofitel Miami, responded to this review, December 10, 2012
Thank you very much for your kind words. We are looking forward to your next stay with us.

Warm regards,

Balendra Nagesvaran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
2 reviews
4 of 5 stars Reviewed December 6, 2012

The pool area was not taken care of in the best way. E.g. The chair towels were not changed after use of a guest, only folded back on the chair.
The dinner was excellent as well as the dining room service. The "SoQuick" breakfirst was well designed.
The suite was nice and the bed very comfortable.
The airport shuttle function much better now compared to one year ago when it was difficult to know where at the airport the bus could be entered.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMiami, General Manager at Sofitel Miami, responded to this review, December 7, 2012
Thank you very much for making the Sofitel your choice of accommodation during your recent visit to Miami. The pool towels should have been changed after each use. I sincerely apologize for the inconvenience and will immediately address the issue with our Director of Housekeeping in order to better coach our ambassadors.
Thank you also for your compliments on our SoQuick breakfast, very convenient for our guests on the go.

Best regards,

Balendra Nagesvaran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Miami

Address: 5800 Blue Lagoon Drive, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Miami
#13 Luxury Hotel in Miami
#21 Family Hotel in Miami
#22 Romantic Hotel in Miami
#33 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Miami 4*
Official Description (provided by the hotel):
In a setting like a tropical paradise, Sofitel Miami is only 5 minutes from Miami International Airport, 15 minutes from the nearest beach and 10 minutes from the Port of Miami. In addition, it's an easy drive to a number of major attractions. Overlooking a peaceful blue lagoon, the hotel features an exquisitely decorated lobby in which striking tropical colors are paired with Art Deco design and sculpture. The overall effect is one of contemporary French ambiance, comfortable yet captivating. ... more   less 
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Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport

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