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“An unforgettable stay !” 5 of 5 stars
Review of Sofitel Miami

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Sofitel Miami
4.0 of 5 Hotel   |   5800 Blue Lagoon Drive, Miami, FL 33126   |  
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Ranked #31 of 111 Hotels in Miami
Certificate of Excellence 2014
GreenLeadersGold level
Chicago, Illinois
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
“An unforgettable stay !”
5 of 5 stars Reviewed July 15, 2012

Well... I don't know about everyone else's experience here, but my friends and I were treated like queens here :)

We had about 7 girls in our group for a bachelorette weekend. When we were first given our rooms, they seemed a bit run down, especially the bathroom. Me and the bride to be went down and spoke to a really nice woman with a french accent. She upgraded us to a suite and another room right across from it. She personally took us to the rooms to show it to us before we agreed to them. She was very easy to deal with and we really appreciated her accommodating us.

Special shouts to the chief concierge Andres. Once he found out we were all here for a bachelorette, he offered us all a complimentary brunch on Saturday morning. We honestly weren't really expecting much but we were quite wow'd. French press coffee was a delight, and all of entrees were amazing. I think I got the benedict- SO good. We also got some smoothie shots at the beginning which was nice, along with fresh OJ. All in all- we were all so happy we got our butts out of bed that morning! Andres also made sure we had a car to take us to nearby stores for things we needed. The concierge also knew of all the most triendiest places in the South Beach area- I was skeptical at first, but they were all spot on.

Even though it is quite far from downtown and south beach, its SO much cheaper and well worth it. Thanks again Sofitel Miami for a special weekend that my friends and I will always remember :)

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMiami, Director of Operations at Sofitel Miami, responded to this review, July 23, 2012
Thank you very much for choosing the Sofitel Miami to celebrate your friend’s bachelorette party. We are absolutely delighted to know that you will keep excellent memories of your stay with us, and it is with great pleasure that I will personally recognize our Chef Concierge for his dedication to customer service.

With all our best wishes of happiness to the bride and groom,

Pierre Jotterand
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,728 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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mom40
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 15, 2012

Very nice hotel for price. We returned from our cruise and spent the night here. When we arrived, our rooms wasn't ready so we checked our bags in and took a cab to South Beach for lunch (about a $35 cab ride).
The rooms are very nice and spacious and service is great. The lobby is lovely and lots of people were sitting and enjoying wine, etc from the bar last night. Our flight wasn't until 7 pm on Sunday and the hotel offered a late check out until 5 pm for $50 so we had a place to hang out instead of heading to the airport. Pool is very inviting and gym has large selection of workout equipment and weights. Free shuttle to airport runs every 30 minutes. You can hear planes at night but it didnt keep us awake- a/c drowns out noise. Would stay here again pre or post cruise.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
1 review
4 of 5 stars Reviewed July 11, 2012

The hotel and staff were wonderful, however I got accused of stealing coffee from the starbucks on site. I got some of the hotel coffee and the starbucks lady whom didnt speak english thought I stole it from her store!

Very unsettling as I would never steal and have means to buy a cup.

So even though the hotel was very professional, I would reccommend that starbucks would find another employee to ensure not insulting other customers.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Juan, Puerto Rico
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 10, 2012

It's a huge Hotel with a French air that invites you to return for more. It's colors are vibrant and rooms are clean and nice.

Room Tip: High rooms has a wonderful
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  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Operations at Sofitel Miami, responded to this review, July 13, 2012
Bonjour and thank you very much for your kind words. At Sofitel, our mission is to artfully blend our French origins with the local culture and style. I am delighted to know that you enjoyed our Miami Art Deco design and French elegance. We look forward to your next stay with us.

Sincerely,
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Alba Italia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 10, 2012

Absolutely near to the airport, to be honest this is also the only reason for which i would choose again this hotel.
my room was quite big with king size bed but all the hotel is quite poky.

Excellent shuttle service to airport!

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2012

This was our first trip to Miami , we had stayed for 4days in first week of june 2012, we really like the property. very well situated just throw away distance from airport and good excess to free ways downtown and beach.The hotel staff was courteous.There isn't much to do around the hotel, but the hotel has a nice bar and a restaurant. It is not like big flashy hotels, however its very relaxing,
Rooms were clean.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 3, 2012

Alhough it's a nice hotel, the service is really poor. Too expensive for what the hotel offers.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Miami

Address: 5800 Blue Lagoon Drive, Miami, FL 33126
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Miami
#5 Green Hotel in Miami
#12 Luxury Hotel in Miami
#20 Romantic Hotel in Miami
#21 Family Hotel in Miami
#33 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Miami 4*
Number of rooms: 281
Official Description (provided by the hotel):
In a setting like a tropical paradise, Sofitel Miami is only 5 minutes from Miami International Airport, 15 minutes from the nearest beach and 10 minutes from the Port of Miami. In addition, it's an easy drive to a number of major attractions. Overlooking a peaceful blue lagoon, the hotel features an exquisitely decorated lobby in which striking tropical colors are paired with Art Deco design and sculpture. The overall effect is one of contemporary French ambiance, comfortable yet captivating. ... more   less 
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Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport

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