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“Thank you Victor” 4 of 5 stars
Review of Sheraton Miami Airport Hotel

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Sheraton Miami Airport Hotel
3.5 of 5 Hotel   |   3900 NW 21st Street, Miami, FL 33142   |  
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Breakfast for 2 Included
Ranked #33 of 129 hotels in Miami
1 review
“Thank you Victor”
4 of 5 stars Reviewed May 10, 2014

Thank you Victor from The Hotel Bar for your kindness and experience. i have enjoyed my stay this month even when the reception had some problems charging my credit card and asked for cash payment to cover my room.

Room Tip: make sure your payment has gone through
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  • Stayed May 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (425)
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English first
Buenos Aires, Argentina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2014

I want to thank Cecilia Suarez, Sheraton´s Restaurant / Bar attendant.
The service was great and every night she welcomed me with a great smille. I hope Cecilia´s Manager see this comment and recognizes her for her work.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Service
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Los Angeles, California
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 9, 2014

We stayed here for one night during a layover on our way to the Dominican Republic. We had a group of 10 business travelers. Our group reservations coordinator, Amanda, was fantastic! All the arrangements were so easy, and she added some really sweet personal touches. The shuttle that picks up and drops of at the airport is so convenient. We had also scheduled a private shuttle to take us to dinner (complimentary!), which would have been great if our group hadn't shown up 30 minutes late and missed it. We had breakfast included with our rooms. The variety was decent, and they had an omelette station, which was nice. The rooms we're clean and spacious, and the soft pillows were fabulous!
The best part of the hotel were the staff. Every single person said hello as we walked by, and the concierge was very helpful in providing directions.
If you're staying in Miami for more than one day it probably isn't a good choice, as it isn't very close to the main attractions. However, if you have long layover, it's wonderful! Definitely recommended.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami
1 review
3 of 5 stars Reviewed May 9, 2014

Restaurant food expensive and poor quality, similar to other Sheratons I have visited. Also very cold, they seem to turn the air conditioners up high. Living in California and South East Asia we are used to hot temperatures but the air conditioning is too cold



  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 9, 2014

Not sure why everyone rates this hotel as super excellent. It's a busy, busy, somewhat grubby hotel. We were given a parking lot view, despite having booked a golf-view room in advance. The pool is small and very crowded. The plug for the tub was missing in our room. It was difficult to get the air-con to provide a constant temperature in the room. The check-out queues around 10am were very long. On the plus side, the breakfast buffet was good and the beds were comfortable. Also, a big thank you to the chef who gave my daughter a complimentary gluten-free cookie-bar when he found out that she has celiac disease. After our cruise we stayed at the Sofitel Miami, which was infinitely better.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Miami, Florida
1 review
5 of 5 stars Reviewed May 8, 2014

Best ever service by Victor, bartender at Sheraton Miami Airport! Wines, spirits, delicious appetizers, great food by the chef and the warmest top quality service. Meet Victor at the bar and have a great time.

Room Tip: golf course view
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chicago
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 8, 2014

I am a Lifetime Platinum member and have stayed at over 100 Starwood properties in the past 12 years. This hotel is one of my favorites: this is my third year here (actually, since it opened as a Sheraton), and each visit has been outstanding.

The hotel is located on the Tamiami River, with an adjacent golf course, providing very pleasant views. The lobby area is very open, with a tropical theme. Considering its proximity to the airport, you rarely ever hear any engine noise.

I was fortunate to have a suite, with a great view of the river and golf course. Everything in my room was modern, functional, and very comfortable. The rooms are very quiet and constructed so well that you hear little or no noise from adjacent rooms.

The hotel's dining area is very modern, light and the seating is very comfortable. In addition, there is a wonderful outside covered eating area, providing beautiful views. There is a first-rate breakfast buffet, with a wide range of choices, including chefs making omlettes and pancakes to order. The dinner menu provides many innovative and reasonably priced choices (along with a similar and innovative menu at the Vin Bar). There is also a very beautiful and spacious Club Lounge, with panoramic views. Abundant food is provided both in the morning and evening, with great variety.


The fitness center is fairly large, with all of the state-of-the-art equipment one would need. The swimming pool overlooks the river, and is adequate enough for anyone's needs.


Most important is the wonderful staff, from Jon (the General Manager), to EVERYONE working there. They all make us feel like 'Family'. Special thanks to the entire Front Desk staff, including Andrew, Nicole, Wendy, Jaholly and Mario (and all of great people working for and with them) for always making sure that everything exceeds our expectations !!!!

Special mention should be given to the restaurant personnel: including the wonderful Chef Frank and Chefs Enyelber and Emilio, all of whom provided us with very special dishes. They are extremely talented, creative, friendly and compassionate, and are more than willing to listen and act on suggestions. They go out of their way to make us feel like family.Thanks to Claudia and Angel for being so wonderful and patient with us at breakfast; Gloria for her outstanding evening service; and Mayling for her hard work and beautiful smile in the Club Lounge. Scotty and Snoopy provide great and friendly room service.

One more important point: the hotel is pet friendly and our 2 dogs (Cirneco del Etna) love staying here. There is sufficient walking area, etc. Everyone makes them feel like they belong.

We look forward to many stays in 2015.

Room Tip: The rooms facing the golf course and river have beautiful views. I very rarely heard any noise assoc...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Miami
#30 Romantic Hotel in Miami
#37 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more   less 
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Also Known As:
Wyndham Miami
Miami Wyndham

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