stayed here for a pre-cruise. the problem was how hard it was to locate the hotel. my uncle who lives in pompano drove us down and we had a bit of a tough time. first of all, check in was pretty smooth but unfortunately for us, we booked through aeroplan and we booked a club room but to the hotel, it showed up as standard. its a $20 upgrade to move up to club and its by far worth it. the club lounge was awesome, you get a great view of the city and golf course and complimentary snacks and beverages. as for the room, we stuck with the standard room because if we upgraded the room too, it would have been a 2 hour wait.
the room itself was pretty nice, the beds were great and the room appeared to be newly renovated. the central air conditioning was really nice because most hotels have window a/c. also, the room was very clean too. my only complaint about the room was that the bathrooms dont have hand soap (or at least mine didnt). i used body wash
the rest of the hotel was beautiful and also newly renovated. unfortunately, the lobby was freezing cold. especially at the back towards the pool and elevators. we stayed in February and it was about 20 degrees (72 for you americans) and that's pretty chilly for putting a/c on full blast. but that wasn't a big deal because i didn't spend all my time in the lobby. the pool area was great and so was the gym. it was huge and well equipped compared to other hotels. as for the restaurants, i didnt eat at the rickenbaker. i kinda wish i had.
i would definitely stay here again. i am currently in training to become a commercial airline pilot and in some years when i am flying everywhere for business, if i fly to Miami, im staying here. this spot seems to be a common accommodation for cruisers and flight crew. aside from its few tiny quirks, its still the best hotel i have ever stayed in. im from Halifax NS and there are quite a few high end hotels here but they're way overpriced. this is probably the most reasonably priced for the quality of stay you'd get
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to post a review. We value your recommendation of our hotel, and we are pleased that the "few tiny quirks" you mentioned did not impact your overall experience.
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We truly appreciate your input and look forward to welcoming you again on a future trip to Miami.
Jon K. Wubbena, CHA
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.