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Sheraton Miami Airport Hotel: Traveler Reviews

3.5 of 5
3900 NW 21st Street, Miami, FL 33142
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Sheraton Miami Airport Hotel
Ranked #19 of 131 hotels in Miami
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1,097 reviews from our community

Traveler rating
    462
    384
    158
    64
    29
See reviews for
Families
242
 
Couples
255
 
Solo
80
 
Business
280
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Orlando, FL, USA
Top Contributor
67 reviews 67 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
“just what I expected”
4 of 5 stars Reviewed March 16, 2013

I needed a hotel to spend the night before my business meeting at a nearby college. I chose this hotel because it was near the airport (which is 5 miles to my business meeting) and because they had a free shuttle and because the price was good. The hotel gets gold stars in these 3 criteria categories. The only bad thing is that there are no restaurants nearby, BUT very few travelers know (but they should!) to ask the concierge for restaurants nearby that will deliver. I got some really good Chinese food, but there were also other options, including Cuban (come on, you're in Miami!). I was traveling alone, and I couldn't order $15 worth of food and eat it all! so I went with Chinese, which had a $10 minimum. My comment is not about the price; it's about how much food ONE person could eat. In any case, I recommend this hotel if you're in transit or need a place to spend one night before/after a business meeting. It's a very nice hotel, and the staff were very nice to me, too.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask orlandotennis about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBerger, General Manager at Sheraton Miami Airport Hotel, responded to this review
March 19, 2013
Thank you for sharing the highlights of your recent visit with us. I regret that we did not let you know more of the services we provide, including shuttle service to Coral Gables and Coconut Grove where you may be able to enjoy a greater variety of restaurants. You recommendation is of great value to us and we hope that you will return soon to experience another comfortable stay.

Kind regards,
David Berger, General Manager
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Santiago, Chile
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excelent hotel, location not that good”
4 of 5 stars Reviewed March 16, 2013

Very well run hotel, rooms remodeled, nice new and clean sheaths, well maintained and clean, excelent breakfast. Room service arrived on time.
It has a pool with a nice view to the golf course, where you can also have breakfast.
The only not so good thing is that might not be great for tourists wanting to go the beach, but connnectivity from this area is good though. Excelent location for people wanting to stay close to the airport.
Another not so good point is the parking building is a bit far, so try the valet parking.

Room Tip: Ask for a the golf course view
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KarinLeeHayes about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBerger, General Manager at Sheraton Miami Airport Hotel, responded to this review
March 19, 2013
We enjoyed reading your comments, especially reading that we were able to provide an overall pleasant and comfortable stay. Yes, aside from taxis, connectivity is good from this location; i.e., Airport Flyer Express Bus to Miami Beach, Metro-Rail to downtown Miami, our very own shuttle service to Coconut Grove and Coral Gables, and independent shuttle service to the Dolphin Mall. Thank you for your review and we hope to welcome you back soon.

Sincerely,
David Berger, General Manager
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Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Good location after a long flight”
4 of 5 stars Reviewed March 15, 2013

The hotel is very close to the airport with a shuttle service every 15 minutes. The service is friendly the restaurant has a decent restaurant and the breakfast is excellent. Rooms are spacey and clean. In comparison with other hotels I visited the value is good.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Peter B about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBerger, General Manager at Sheraton Miami Airport Hotel, responded to this review
March 19, 2013
We appreciate your review of our property and hope to have you visit us again soon.

Thank you,
David Berger, General Manager
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Glasgow, Scotland
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Lets Fly Away”
4 of 5 stars Reviewed March 14, 2013

I recently had to overnight in Miami before catching a flight the following morning and booked the Sheraton Airport Hotel. I was pleasantly surprised at how nice this hotel was, quite often airport hotels are just boxes with no thought to making the stay more than somewhere to sleep. This hotel had a really nice outside bar/restaurant area with a pool to the side which overlooked a golf course. When in the bedroom you couldn't hear either air traffic passing overhead or (one of my bug bears) noise from any of the rooms above/to the side/below. There is a shuttle bus that collects and drops off at the aiport as well. Staff were all very pleasant and helpful. The only downside was the breakfast which was average (change the coffee it sucks). Overall I would recommend anyone who has to stay overnight in Miami near the airport to give this hotel a shot.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jellybean7788 about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBerger, General Manager at Sheraton Miami Airport Hotel, responded to this review
March 19, 2013
Thank you for taking the time to post your review of our property. We are of course pleased that you enjoyed your stay with us. Sorry that your coffee experience was not as pleasant. We serve Starbucks but perhaps the preparation was not done well that day.

Hoping to have another opportunity to welcome you back,

David Berger, General Manager
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DeLand
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Good choice of Hotels in Miami, close to airport.”
4 of 5 stars Reviewed March 14, 2013

Great location for Airport {MIA}, free parking on second level. Had a problem getting out, gate wasn't working but their was a staff member to quickly resolve problem and said it would be fixed soon. There is a breakfast buffet & room service but choose to try surrounding area Cuban food. Close to restaurants, attractions, shopping and the hotels provides free shuttles within 10 miles. Put the A/C/ fan on high to drown out air flights, slept like a baby. Great hotel, before a cruise or visit, flying or driving in. Would stay there again!

Room Tip: Had a room on the 6th floor, backside facing a beautiful golf course that caters to teaching childre...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lorrie T about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Miami Airport Hotel

Also Known As:
Wyndham Miami
Miami Wyndham
Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Miami
#21 Family Hotels in Miami
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more   less 
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Sheraton Miami Airport Hotel
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