I was picked up promptly, with-in 10 minutes of waiting for the shuttle. All shuttle drivers were very helpful and engaging, loading my luggage. Check in was a breeze, no wait, was assigned a room on the airport side, asked for one on the golf course side and was happily and eagerly accomodated. The air conditioner in my room was not loud and I rather enjoyed the 'white noise' that the pure air purifer and a/c provided, slept like a baby. The bed is very comfortable and there is absolutely no noise from the airport or neighboring rooms. There are a few centimeters under the door, yet hall noise was barely audible. I put a towel across the bottom of the door to block light from the hall from coming in. The room and bath were impecably clean and fresh, the pillows had perfect loft and nothing was stained. The linens must have been newer or the thread count high because it was not rough or pilled, same with the towels. The bath had an adjustable pattern rain shower head, marble flooring and a granite counter. The color theme in the rooms and the rest of the hotel are very spa like, aquamarine, sandy beige and warm brown. The rooms are completely modern and do not need updating. I ordered room service my first night and was greeted by the nicest man on the telephone while calling in my order, it was delivered within 20 minutes and was delicious. There is a small gift shop off the lobby which was very convenient for snacks, beverages, souvenirs and things you may have forgotten while packing. Check out was equally as simple and quick. The internet connection in the business center on the main level is so slow that I was unable to print my boarding passes having to wait no less than 10 minutes for things to load, click by click. After spending an hour getting my boarding passes on screen, I had to have a magic code to print, which is not provided. I was offered use of the elitist club levels busniess center on floor 2 or 'M' and had them all recalled to the screen and printed within 5 minutes. My experience was wonderful with just two minor oversights, I was not given my vouchers for the breakfast buffet and I specifically booked a room saying that it did include this amenity. The waitress asked the front desk about it, and indeed I didn't have to pay for breakfast, but it was inconvenient and embarassing to have to figure it all out and plead and bargain with the waitress in the restaurant as a voucher was not offered at check in. I also did not recieve and was not offered my $5 gift certificate for not having my room linens changed and made up by the maids on my second day. I put the correct plackard on the door. As the shuttle bus was ready to leave, I didn't stick around to fight for it. Overall, I love this hotel, issues were because of industry average minor employee neglect, accomodations were well above average. I would stay again, knowing to make sure to demand all that you have coming to you at around $200 per night.
- Official Description (provided by the hotel):
- Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more less
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- Also Known As:
- Wyndham Miami
- Miami Wyndham