Stayed one night at this property before an early morning flight. The hotel is very nice and the rooms are clean and comfortable. The restaurant is very good. I had both lunch and dinner. They have a great outdoor patio for dining. A definite plus. Completely covered for shade and beautiful views of canal and golf course.

The rooms are clean and nice. I was upgraded to a club floor room. This is the first Sheraton I have stayed in that had an enormous club lounge. It is the largest lounge I have ever been in. Reminds me of an airline lounge at an international airport. The choice of food was great and between meals the lounge had plenty of beverages and snacks available.

I would highly recommend this property for a quick stay before a flight. It could be a little more inconvenient for longer stays given there is really nothing close by, since it is at the airport.

Flew in for a one night B and B before our cruise. Chose the golf course view which was also better than expected. The bed was excellent. Quiet for an airport hotel. Staff attentive throughout. Was especially impressed with the valet parking and drop-off and concierge dept. It was a busy Saturday morning and these guys worked with platoon-like precision in filling a up tour/transfer buses, taxis, and guest vehicles.
Negs: the place is a little run down, but for the money I don't care. The breakfast buffet very busy and something less than that of a cruise ship for cuisine quality, but for the money I don't care. Would stay there again for sure.

Stayed here after returning from a cruise. Staff was pleasant and helpful; room was large and clean; nice pool and outside area to relax. We got a deal on a booking website that included the breakfast buffet with our room, which was very nice. Restaurant is quite pricey. We ordered room service for dinner off the "all day long" menu instead of having dinner in the expensive restaurant. Free shuttle to and from airport.

My family and I had just finished a pretty horrible vacation and stopped here for a one night stay before heading back to New York. We settled down for a rather late lunch at the Sheraton Miami Airport’s restaurant, called Rickenbacker. We were immediately informed that the dining room was closed and were escorted to the patio for lunch. We weren't honestly expecting much, and my wife’s complex allergies made explaining things to the waitress (a sweet, joyful woman who had obviously picked up English as a second language) difficult. After trying her best to assist my wife, she offered to bring out the chef.

He came out quickly and discussed the situation with my wife. He even went so far as to go back, rip the labels off a couple of items, and bring them back out just to make sure they were safe. He was surprisingly chatty. There were very few customers in the restaurant at this point, but having worked in a couple of kitchens myself, I know there’s always a ton of prep work for evening service, and it was around the time for that sort of thing to be in full swing. Instead, he squatted on the ground next to our table and listened, really listened, to everything she had to say about our trip and our experiences.

Then he just started asking my wife what she wanted (a sandwich) and what she liked (onions, mushrooms, peppers, etc) then disappeared. What came out of the kitchen, hand delivered by the chef himself, was a honestly beautiful custom built sandwich. Grilled chicken, portobello mushrooms, grilled peppers and onions, along with a few other things. It was obvious that he didn't just throw something together in the kitchen that would be safe for her to eat, this thing was beautiful and he obviously put a lot of work and attention into it.

Truth be told, all our food was tremendous, and beat the dining we experienced on the cruise we were on hands down. After all we’d been through, my wife was so tickled that she wrote a little note on the bill thanking the chef for the dinner and the waitress for the service, stating both were outstanding (and yes, we tipped them well.) We know the waitress saw it, and we caught her smiling, but didn't really know if the chef got the message and didn't want to interrupt the dinner setup to find him. We simply assumed the waitress would pass on the positive review and that would be that.

This, is where the story goes from nice to just plain amazing.

That evening around 8 we happened to bump into the same chef again. We were in a special lounge that had some complimentary dinner food, almost all of which my wife couldn't eat. He walked up to my wife and, probably noticing there wasn't anything there for her except granola bars and water, went and got my wife a couple of cartons of soy milk from the kitchen. When he returned, we both thanked him again and told him again how amazing lunch was and how much it means to us to have someone genuinely care about her needs. He appreciated the praise, then said he actually wanted to do more, and said he would send some complimentary snacks that she could actually eat to our room. We thanked him again and he went back downstairs.

After we finished up, we returned to our room. Shortly after that, the phone rang and a gentleman asked if he could bring up the food. When it arrived, we were blown away.

It turns out we had been talking to Frank Liberoni, the executive chef in charge of every shred of food in the entire hotel and the restaurant, and it showed. These weren't snacks, not where I come from. I mean yes, the portions were snack sized, but this was 5 star stuff. cedar smoked salmon tartar, encrusted mahi mahi, two of the largest jumbo shrimp I've ever seen that tasted, I swear, like lobster.

There was another plate as well with a bit of chocolate molten cake, and two slices of another cake made of so many layers I lost count. There were also two bags of fruit snacks, two chewy granola bars, and two bags of chips, all of these things except the cakes were dairy free.

The real stunner is the thought that went into this package. Over the course of our conversation, we had casually mentioned that our oldest loves salmon. One of our children had also remarked that he had missed out on the molten chocolate cake we had on the cruise, and my wife said something about her love of fresh fruit. The chips, fruit snacks, and bars were likely because we also talked about our long train ride / bus trip home, and he wanted to give us something to eat. He had clearly been listening, not just playing the part.

Never has a complete stranger done anything like this for us. My wife was actually moved to tears. The gentleman who dropped off the food was named Scott, and he mentioned that his boss loves doing stuff like this and does it pretty often, asking nothing in return. Only when my wife stated she would love to give the hotel a perfect review did he produce a business card with Chef Frank Liberoni's on it.