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Sheraton Miami Airport Hotel: Traveler Reviews

3.5 of 5
3900 NW 21st Street, Miami, FL 33142
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Sheraton Miami Airport Hotel
Ranked #19 of 131 hotels in Miami
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1,097 reviews from our community

Traveler rating
    462
    384
    158
    64
    29
See reviews for
Families
242
 
Couples
255
 
Solo
80
 
Business
280
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Fort Saskatchewan, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Little misses .....”
4 of 5 stars Reviewed March 1, 2013

This hotel is great for conviences but this time they slipped a few times .. We stayed 3 times over a 2 week period 1 st time paid for club but where missing the little extras robes , water in room 2 nd time they gave keys to our room to someone else at 4 am ... I had door lock on so they didn't get in But in was a rude awakening ..they did buy us breakfast as an apology . 3rd time everytime we tried to leave the parking garage the key would not work and a trip inside was required , also had to get room key reactivateed a couple of time . We did not pay for parking this time . In the past I have given this location a 5out of 5 but could not this time :(
As a side note the lounge service has not improved so as gold member we toke points instead of drink as it is to frustrating to sit and be ignored .

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
““Great Location, Amenities and A Wonderful, Caring Staff””
5 of 5 stars Reviewed March 1, 2013

 We have been staying at this hotel for several years, and each visit has been exceptional. The hotel is located adjacent to a canal and golf course, providing very pleasant views. The lobby area is very open, with a tropical theme. Considering its proximity to Miami airport, we very rarely heard any associated noise.

We were fortunate to have a suite, with a great view of the canal/golf course. Everything was modern, functional, and very comfortable.

The hotel's dining area was very light and well appointed, with a wonderful outside covered eating area, providing beautiful views. There is a first-rate breakfast buffet, with a wide range of choices, including chefs making omlettes and pancakes to order. The dinner menu provides many innovative and reasonably priced choices (along with a similar and innovative menu at the Vin Bar). Chefs Frank Liberoni and Tiffany Duarte, are extremely talented, creative, friendly and compassionate. They go out of their way to make us feel like family. The entire food/beverage staff are exceptional, including Scotty, Angel, Gloria and everyone else.

There is also a very beautiful and spacious Club Lounge, with panoramic views. Abundant food is provided both in the morning and evening.

The fitness center is up-to-date with all of the equipment one would need.

Most important is the wonderful staff, from Dave Berger (the General Manager), Raul Ulloa (Hotel Manager) and everyone working there. They all make us feel like 'Family'. Special thanks to Nicole and Carolla (and all of great people working at the hotel) for always making sure that everything exceeds our expectations !!!!

One more important point: the hotel is pet friendly and our 2 dogs (Cirneco del Etna) love staying here. There is sufficient walking area, etc. Everyone makes them feel like they belong.

We look forward to many more stays.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Memphis, Tennessee
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Good hotel and good location”
4 of 5 stars Reviewed February 28, 2013

This property is right next to the Miami airport and car rental return area. There is some road construction going on also that may slow you down. The hotel is clean and more modern than what one would expect from an airport hotel. Nice pool and exercise room. Next door to a golf course. The property has door men to park your car and take your luggage. The front desk bumped me up to the club room (SPG member). All staff courteous ad helpful. It made my stay much more pleasant. I would stay again.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
“the "smiling staff"”
4 of 5 stars Reviewed February 28, 2013

I can't believe I'm the 1st person to rave about the burger, in the bar of this hotel ! The fries that come with it are hit & miss...but when they're good-they're really good! But, that's not what pulls me into this "pub". The 2 guys who work the bar are just super!!! Always a smile from Victor, & Miguel! They manage to be friendly, making you feel at home, while busy with all patrons. I travel for a living, & have no choice where I stay....I would stay here just for another smile from these gentlemen!!!!

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Naples, Florida
1 review
1 helpful vote 1 helpful vote
“2.20.13 visit”
4 of 5 stars Reviewed February 27, 2013

We had a lovely experience the day/night of 2.20.13. Geo Zeledon was very helpful in obtaining shuttle service for us to go out to dinner and breakfast. He was very welcoming to all of the guests around us and made sure we were very well served.

The beds were extremely comfortable. The service staff at the front desk was very accommodating and courteous. I enjoyed the visit to Miami so much that I am coming back next week.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about Sheraton Miami Airport Hotel

Also Known As:
Wyndham Miami
Miami Wyndham
Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Miami
#12 Best Value Hotels in Miami
#21 Family Hotels in Miami
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more   less 
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Sheraton Miami Airport Hotel
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